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Rajiv Singha

Quick Heal Advanced Behavior Based Malware Detection System

January 7, 2014
180
Estimated reading time: 3 minutes

In an earlier post, we had shared some quick facts about the new and improved Quick Heal 2014 product series; particularly about its Advanced DNAScan technology. In this post, we will understand how this technology works.

Gone are the days when malware were a mere recreation or whims of computer enthusiasts. At the present time, they are the biggest threat to the digital assets of people. Malware are being used as cash cows by cybercrooks. Malicious programs are being used for stealing passwords, spreading spams, identity theft, and virtually anything that has monetary profit in it.

Not only are malware increasing at an alarming rate, they are becoming more robust and sophisticated with time. Cybercriminals keep on modifying and updating their malware code, to evade detection by security software.

While there is no silver bullet for the nuisance of malware, Quick Heal does have a solution
Before, Quick Heal was running the DNAScan technology. The technology works by detecting new threats heuristically and doesn’t depend on signature database. It analyses scanned files, and traces suspicious attributes of program. If the suspicious score exceeds a predefined threshold value, then the program is detected as potentially malicious, and is submitted to Quick Heal lab for further analysis. However, as discussed, modern malware are becoming more complex, and using advance detection evasion techniques. Thus, detecting such programs with signature-based technology or even heuristically is becoming a challenging task.

behavior_based_detection

To overcome such challenges Quick Heal introduced the Advanced Behavior based Detection System in its 2014 product series. This system is built to monitor and track runtime activities performed by each program running in the computer. This is done in real time. The system then compares their activities against a set of malware behavior models. If the behavior of any program matches with any of the predefined malware model then that program is flagged as malicious, and appropriate action is taken to block it.

Advanced Behavior Based Detection System – General Overview:
Whenever any program is trying to execute on a user’s machine it is first intercepted by our Virus Protection Module. It scans the program for various malware signatures, generic detections, malware family-based detections and other heuristic detections. If any of the detections gets matched, the program is flagged as malicious and it is blocked.

If the program is not identified as malicious, then it is indicated to our Behavior Analysis Module which continuously monitors the activities carried out by it. If the program tries to carry one or more of the following suspicious activities, then it is immediately indicated as malicious:

Dropping executable files in system folder

Adding auto-execution entries in the registry

Injecting code in system processes

Depending on the user settings, our Behavior Analysis Module will automatically quarantine the program or prompt the user to take an appropriate action.

BDS_3_Alert_Prompt

Quick Heal’s Behavior Analysis Module is also fine-tuned for performance by excluding various system programs from monitoring.

Effective against Emerging Threats
Quick Heal’s Advanced Behavior Based Detection System is effective against latest and emerging malware threats. For instance, the recently discovered CryptoLocker family uses various advance obfuscation techniques to evade detections. Quick Heal’s Behavior Detection Module successfully detects and blocks around 90% of CryptoLocker samples.

The system has also been successful in detecting malware which try to exploit vulnerabilities especially in Microsoft Office and Adobe PDF reader applications.

In conclusion, the Behavior Detection Module greatly improves the proactive detection capability of the latest Quick Heal 2014 Product Series against modern malware such as ransomware, zero-day threats and advanced persistent threats.

Blog Acknowledgement: Quick Heal Scan Engine Team

Have something to add to this story? Share it in the comments.

Rajiv Singha
About Rajiv Singha
Rajiv is an IT security news junkie and a computer security blogger at Quick Heal. He is passionate about promoting cybersecurity awareness, content and digital...
Articles by Rajiv Singha »

180 Comments

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  1. pratap singhJanuary 8, 2014 at 5:46 PM

    my computer is running very slowly inspite having antivirus. why?

    Reply
  2. Ansumay DattaJanuary 8, 2014 at 6:40 PM

    Very helpful & informative.

    Reply
  3. Amrut ChaudhariJanuary 8, 2014 at 6:58 PM

    i had purchased the quick heal pack it received from courier but I am not able to establish from cd o I had down loaded from net free version
    now I want to use my product keys so guide me how to use

    Reply
  4. Andrew A. W. Smith, Sr.January 8, 2014 at 7:33 PM

    I thank the Lord for the precious folks at Quick Heal Technologies! I’m the kind of person that doesn’t let anyone or anything touch my computer or my mobile phone unless it’s Quick Heal and Quick Heal protects them both! The only other way you’re allowed to touch my stuff is if and when I see a green angel riding on a red bicycle! So I definitely don’t play that malware stuff! Keep up the Lord’s work you folks at Quick Heal Technologies and protect us all!

    Thank you for your quality time!

    Reply
  5. best antivirus in India

    Reply
  6. jitendra panchalJanuary 8, 2014 at 8:04 PM

    I like this article and its very helpful for quick heal customer and i like your work for best security in internet.
    keep work guys.

    Reply
  7. Shailesh S. RaulJanuary 8, 2014 at 8:16 PM

    How to open this quick heal advanced behavior malware detection system

    Reply
    • Hi Shailesh,

      The Advanced Behavior Malware Detection system is an inbuilt technology of the Quick Heal 2014 product series. It works in your system automatically.

      Regards,

      Reply
  8. Lal Bahadur GurungJanuary 8, 2014 at 9:42 PM

    not fully activated.

    Reply
  9. Samrat SahaJanuary 9, 2014 at 2:09 AM

    thnks for d information..

    Reply
  10. austin pintoJanuary 9, 2014 at 6:06 AM

    hi how can i fine-tune i mean setup Quick Heal Advanced Behavior Based Malware Detection System to get the most system safety also there should be a blog post on how to setup quickheal products including utm to get the most security for system

    Reply
  11. how i have to install the latest programme,my lap top is already invaded by a unknown malware ” nation zoom ” my system becomes very slow. please help.

    Reply
    • Hi Bimal,

      Thank you for bringing the malware infection to our notice. We would advise you to contact our support team at 0-927-22-33-000.
      They will help you find a solution to the issue.

      Regards,

      Reply
  12. sameer banafarJanuary 9, 2014 at 9:09 AM

    Please call me now

    Reply
  13. Nice quick heal

    Reply
  14. Ashish RaneJanuary 9, 2014 at 12:14 PM

    Thanks QuickHeal and thanks for all the software guys of QuickHeal for keeping our pc’s protected from advanced malwares and virus threats. Keep up the good work going of inventing new ways to keep the PC safe. God bless.

    Reply
  15. how to increase my pc fast.

    Reply
  16. kuldeep bhadouriaJanuary 9, 2014 at 2:11 PM

    sir jab se meni quick heal antivirus dujbaya tab se mera lapto slow ho gaya he

    Reply
  17. vaishali patilJanuary 9, 2014 at 3:07 PM

    To,
    RAJIB SIR

    At the time of shutting down a computer, there appears a message ‘a background program is running down.’ what is this. Is it a malware. Please Guide about it.

    Reply
  18. ONE WORD – EXCELLENT QUICK HEAL…….

    Reply
  19. Obviously it is best antivirus for me.
    i used it in my android phone and windows 8.
    it was best.. it is best. it will best

    Reply
  20. I have been using ‘ Quick heal’ for the last 5 years and find it very effective , but please tell me why does Quickheal allow cookies to enter my system without my permission ? Can this be stopped ?

    Reply
  21. Vaibhav GovindjiwalaJanuary 9, 2014 at 6:45 PM

    Using Quick Heal Total security from last 5 years. exceptional results, m proud ownwe

    Reply
  22. very nice

    Reply
  23. mohmednaqeeJanuary 9, 2014 at 10:32 PM

    hello,
    i am purchase quick heal 2013.
    how to upadate quick heal total security 2014.
    and my mobile scan not option for samsung grand mobile.
    how to my mobile scan?

    Reply
  24. I had purchase Guardian Antivirus license version.
    So how can i prevent my PC from Malware.
    Please help me.
    My License Guardian Antivirus is valid till 25th Dec. 2014

    Reply
  25. Nitin MulchandaniJanuary 9, 2014 at 11:28 PM

    I have purchased total security few months back although 2013 works without any problem in windows 8. But when i upgrade to quick heal totalsecurity 2014 then PC becomes very slow, this is very strange i have tried twice and now again i am using 2013

    Reply
  26. It’s a super…….. Quick Heal security antivirus
    I use it my android phone it will be best for all

    Reply
  27. yunus shaikhJanuary 10, 2014 at 7:26 AM

    informative, useful.

    Reply
  28. Hi,

    PC has become very slow. Using Quick heal internet security which also has the pc tuner software. Used it. showing close to 80%. But CPU usage constantly showing near 100% . Pc slows down considerably.

    Reply
    • Hi Bhavesh,

      We would like to inform you that, PCTuner is a feature of Quick Heal Total Security and not Quick Heal Internet Security. Nevertheless, you can take the following measures to help speed up your PC:

      1. Remove unnecessary software from your PC
      2. Kill unnecessary start-up applications
      3. Empty recycle bin
      5. Run a Disk Defragment once in a while
      6. Consider adding more RAM to your system

      Regards,
      Rajib

      Reply
  29. Hi I have Quick Heal Total Security 2013 . Recently my net banking was blocked by HDFC bank saying that My PC has been affected by Trojan Virus . Happened 3 times in 5 days and have to unlock account every time. Taken on line support from Quick Heal , but even again next day had the same problem. Called my AMC guy who has changed some setting in PC . Now working fine but have still some doubts ? Can you suggest to avoid such problems? Thanks.

    Reply
  30. after installing the latest version, quick heal internet security 2014 it is having the same issue as it was in 2012, it freezes the laptop while resuming from sleep mode in vista.

    Reply
  31. Head OfficeJanuary 10, 2014 at 5:10 PM

    Hi Rajib,

    I have Quick Heal Total Security 2013. Virus database is updated as on today. How do I run the Advanced Behavior based Detection System?

    Reply
  32. my computer is fast, but quick heal total security scan then running very slowly only “C” Drive (57 GB)scan your antivirus is very slow. 18 hours time.
    How to fast scan in windows 8. Please reply in my e-mail id.

    Reply
  33. Thank you for your support and appreciation.

    Reply
  34. my pc is running Quick Heal Total security 2013 but sometime it is very annoying to find the following sites pop up automatically despite of the fact that my pc is up to date, it does not detect any malware activity. Please help. Thanks.

    Reply
  35. Hi Team,

    I purchased Quick Heal Total Security 2013(3years) few weeks before. But later on realized tht whether have i done mistake or not by purchasing for such a long duration. Because after every year new version would be coming up and new virus/malware definitions gonna add up. I just skipped to ask the person at the shop about latest version available. So now m totally confused whether my PC will be safe or not say after a year or so?
    Can you please suggest.
    One more doubt – In msconfig under services tab the status for “Core Scanning ServerEx” service is shown as stopped. would require your suggestion here as well..Thanks in advance

    Also best luck to the entire team. And there is no doubt QH is the best security tool available 🙂

    Reply
  36. Umesh kumar palJanuary 11, 2014 at 6:35 PM

    Plese send me 2014 Sarch engion

    Reply
  37. A DIE HARD FAN OF Q.H

    AWESOME A.V

    ***** rating.

    Reply
  38. ONORAME O. IKUWANJanuary 12, 2014 at 6:39 PM

    I am so happy i know and sell quick heal, however if you install qh on your pc and still notice slowness pls do the following:

    1. check for other antivirus already installed on the pc
    2. check your ram size
    3. re install the OS cause a corrupt OS can also slow down system

    Thank you
    from Nigeria

    Reply
  39. kanhaiyalal sharmaJanuary 12, 2014 at 9:02 PM

    I like it

    Reply
  40. ritesh tibrewalJanuary 13, 2014 at 3:46 PM

    Dear sir,how to know that my laptop is totallyfree of malware..i have quichheal antivirus in my laptop..kindly give me suggestion for this..

    Reply
    • Hello Ritesh,

      We advise you to scan your computer with your Quick Heal product. If there are any malware in your system, then they will be displayed by the scan engine and they will be removed too.

      Regards,

      Reply
  41. RAJORSHI PALJanuary 14, 2014 at 2:15 PM

    I am currently using quick heal antivirus pro 2013 which is licensed up to 25th January.I would like to renew my license by upgrading to quick heal internet security/total security.Can you tell me how can I do that?also what are the expenses?

    Reply
    • Hi RAJORSHI PAL,

      If you renew your Antivirus Pro before the 25th of January, then you can avail two months of extra validity at no additional costs. And after you have renewed the product, you can get a free upgrade to the enhanced security features of Quick Heal 2014 for free.

      Kindly follow the links below:

      For renewal – http://www.quickheal.co.in/quick-heal-product-renew
      Free upgrade to Quick Heal 2014 – http://www.quickheal.co.in/upgrade/

      We would like to inform you that, at present you would not be able to upgrade your Quick Heal Antivirus Pro to either Internet Security or Total Security. You can purchase any of these products separately.

      For any further assistance, kindly contact our support team at 0-927-22-33-000.

      Regards,

      Reply
  42. Lokesh, S.,January 14, 2014 at 9:22 PM

    Hi,

    In My PC, Quick heal is not updating and it is coming that “SYSTEM IS NOT SECURE” and ‘Virus Protection is turned off, Click Resolve Now to fix the problem’

    But many times I have tried to Resolve it, still it is not working, kindly help me to resolve the problem and to keep my PC secure.

    Reply
  43. Lokesh, S.,January 14, 2014 at 9:24 PM

    I’m using “Quick Heal Total Security 2013”

    Reply
  44. i am running quickheal internet security and i dont have any such function.

    Reply
    • Hi Mariyam,

      Quick Heal Advanced Behavior Based Malware Detection System is an inbuilt technology in Quick Heal 2014 product series. If you have an older version of Quick Heal Internet Security, then you can get a free upgrade to its 2014 version. For this, kindly follow this link – http://www.quickheal.com/upgrade/

      Regards,
      Rajib

      Reply
  45. I have installed Quick Heal internet security 14 on my PC . And from that day my PC working slowly . So let me know why this is happen and what is the solution.

    Reply
  46. I have 5 users quick heal total security 2013 product key and I want use one key for my android phone but when I register in android quick heal total security it says that product key is invalid

    Reply
  47. ASHUMAN CHAUDHARYJanuary 15, 2014 at 9:31 PM

    nice, the best of the previous series….

    very strong…..!!!!!

    Reply
  48. Syed hedayetul IslamJanuary 15, 2014 at 9:38 PM

    Hi Rajib,

    I have Quick Heal Guardian AntiVirus 2013. Virus database is updated as on today. How do I run the Advanced Behavior based Detection System?

    Reply
    • Hello Syed,

      Thank you for your patronage. We would like to inform you that, Guardian Antivirus 2013 runs the DNAScan Technology. The Advanced Behavior Based Detection System has not been yet incorporated in it. If you wish to get this advanced technology protect your computer, then you may go for Quick Heal Total Security, Quick Heal Internet Security or Quick Heal AV Pro. You can visit our website http://www.quickheal.com for more information on all these products.

      Regards,

      Reply
  49. I have purchased QH total security 2013(genuine & licensed) in july 2013. The product is 1 user and 3 years validity, i.e. upto 2016. Now my question is, can I upgrade my product into QH total security 2014 with the same product key? If yes, then how to do it?
    With regards…

    Reply
  50. manas kumar majumdarJanuary 17, 2014 at 2:20 PM

    Thanks for the messages. My computer stands well-covered by Guardian which often gives a message that “no vitus is detected”.

    Please help me know how best I can keep my computer(internet connectivity)fast.

    Thanking youand wishing you of better tomorrows.

    SINCERELY,

    manas kumar majumdar

    Reply
  51. Respected Sir,

    I have Android 4.1.2 mobile. I want to use Quick Heal Mobile Security, whether Quick Heal Mobile Security supports 4.1 version & above. Kindly help.

    Reply
  52. kanchan kumar chandanJanuary 19, 2014 at 11:28 PM

    sir i have tried at least 5 best antivirus softwere but quick heal is the best among them.because its dectet virus malwere too fast

    thanks for your nice work

    Reply
  53. ChandrashekharFebruary 3, 2014 at 1:45 PM

    Hi,
    It’s very good AV & I am using since 2010 with Total Security.
    From last those years I had a nice experience.

    Good luck to QH.

    Reply
  54. Abdul RaziqueFebruary 11, 2014 at 11:09 AM

    Rajib sir,
    I use internate quick heal security from 2013. is it sufficient for my computer to save all virus and malware attacks.

    Reply
    • Hi Abdul,

      Thank you for using our products. Yes, Quick Heal Internet Security has all the features to shield your computer from various types of malware attack. However, we would advise you to upgrade it to Internet Security 2014 for enhanced security. Kindly follow this link to get a free upgrade – http://www.quickheal.com/upgrade/

      Regards,

      Reply
  55. it is coming “virus protection is turned off click resolve now to fix the problem” and even if i click on it nothing happens what to do please reply fast!!!!

    Reply
  56. Abdul RaziqueFebruary 15, 2014 at 10:35 AM

    Thank you for advice, i have all ready upgrade 2013 version.

    Reply
  57. Will my guardian antivirus licence will work on quick heal antivirus

    please rply soon

    Reply
  58. Tushar paliMarch 14, 2014 at 10:13 PM

    I have guardian antivirus,how to update it to quick heal 2014.

    Reply
  59. shivam pandeyApril 13, 2014 at 11:05 PM

    respected sir
    i have buy my quick heal from a shop and miss place the box could i get any help realted to my cd key for re installation in my recent instaleed windows 7

    Reply
  60. Hey,I am currently using Quick Heal Total Security 2014.Now here is the problem,the action centre on my laptop keeps telling me that Quick Heal is turned off.This happens occasionally and sometimes my Windows Defender is turned off as well.When I turn it on,it does not respond.However when I click Quick Heal manually,it says system is secure.What might be the problem?

    Reply
  61. My android phone is getting very slow after installing quickheal antivirus.
    plz suggest me should i have uninstall it..?

    Reply
    • Hi Maulik,

      Quick Heal has been known to not slow down a device in any way. So it is possible that your SD card or internal memory may be full thus causing the device to slow down. Or maybe there is some app that is running and eating a lot of memory, hence slowing it down. You should try running a full system scan via Quick Heal. Hope that helps.

      Best regards.

      Reply
  62. Hi, I having been considering buying QH, because a recently purchased Anti Virus has proven to be ineffectual. Does QH manage to eradicate the following Trojans/ Viri – $RECYCLE.BIN, System Volume Information, C+

    Reply
  63. quick heal making my laptop slow. tried reinstalling but no avail. but after uninstalling every thing was back to normal

    Reply
    • Hi Simrat,

      A slow computer may have several reasons behind it. If you believe Quick Heal is slowing it down, then we apologize for it. However, if you can contact our support team, they can help you reinstall it and then analyze the real problem that’s making your system slow. Please raise a query at http://www.quickheal.com/submitticket.asp, and our team will get back to you.

      Regards,

      Reply
  64. hii.. i am using quick heal antivirus pro 2014 original copy and after 3 month,its not working its said you cannot use this copy more than one computer but i am using only one computer,So its product key not working …help me…plzzzz….

    Reply
  65. my Quick Heal Total Security 2014 turned off And i cant turn it on

    Reply
  66. I have installed writemonkey, writing app. but it showing advanced behaviour warning. but as far i know writemonkey is not a malware. Is it my copy of writemonkey is infected with malware or it is something else?

    Reply
    • Hi Amitava,

      There might be a possibility that the copy you have installed is malicious. However, to reach a definite solution, please contact our Support Team so that they can analyze the issue. You can reach them at 0-927-22-33-000.

      Regards,

      Reply
  67. I was downloading java from internet suddenly i saw that symbol of gaurdian antivirus becomes red and message displayed that your system is not secure
    What does it means

    Reply
    • Hi Nidhi,

      It may mean that the downloaded file is malicious or suspicious. Our Support Team can help you solve this issue:

      1. You can submit your query at http://bit.ly/Askus. The Team will get back to you with a solution.
      2. You can also contact them at 0-927-22-33-000.
      3. Alternatively, you can chat with our engineers by visiting this link >> http://bit.ly/QHSupport

      Regards,

      Reply
  68. sameer bhatiJanuary 25, 2015 at 1:16 PM

    quick heal antivirus pro 2014 15.00 8.0.8.0 expaire date 12 feb 2015

    problam anti virus turn off automatic in action center message windows 7 homebasic

    Reply
  69. vijay kumar mauryaFebruary 1, 2015 at 8:40 PM

    I have Quickheal antivirus pro.15. yesterday i received a message to upgrade my antivirus accordingly i done it. it started automatically updating but failed after few minutes and message shown :- “quickheal antivirus pro upgrade v16.00 has not completed succesfully. Please click Retry to continue with upgrade or contact Quick Heal Technical Support”. i tried many times by clicking on Retry but unable to complete it. since then my computer behaviours are not good and Google Chrome browser has also crashed and i am unbale to open any site through Internet Explorer. However my Winsows 7 is updated as on date. i also take advice of customer care and he told me to Click on ONLINENT and STRTUPAP from QUICKHEAL folder located in programme files but whenever i am restarting system i need to repeat the same process again and again . now i am also receiving warning through action centre that my antivirus programme status is OFF. after clicking on turn on it is not working

    Reply
  70. in my lapy quick heal is detecting malawares in games

    Reply
    • Hi Ahsan,

      Maybe the source from where these games were downloaded had some packed files which entered the system. Can you tell us more details about the names or nature of the malware that Quick Heal is detecting on your system?

      Regards.

      Reply
  71. when i am installing the games the quickheal antivirus detect malawares and delete some files.after that the didn’t installed

    Reply
    • Hi Ahsan,

      Have you downloaded the game from a torrent site? Torrent files are generally not safe and have malicious codes attached to them. However, if you are installing a game from a genuine source, and still getting the above message from Quick Heal, please send us the screenshot to http://bit.ly/Askus. Our team will analyze the issue and get back to you with a solution.

      Regards,

      Reply
  72. tell me the option in quickheal from where i can disable for detecting malawares in any type of application

    Reply
  73. Quick heal showing malware to my personal built software. why ?
    software built with visual basic 6

    Reply
  74. Devendra NarainFebruary 27, 2015 at 7:33 PM

    I have latest Quick Heal Total Security which is regularly updated automatically. I run Quick Heal regularly to scan, detect and remove threats. However, of late Quick Heal is identifying 3 threats which it is neither removing nor quarantining.

    What is the remedy?

    Reply
    • Hi Devendra,

      Can you share with us the names or some other details of these 3 threats? This information will enable us to understand this issue better and help you deal with it.

      Regards.

      Reply
  75. Pratyush Kumar BeheraMay 9, 2015 at 11:49 PM

    BDS service application is eating the ram like chewing gum…how to stop it????

    Reply
  76. i am using quick heal is essentials 15.00 .its virus protection suddenly turned off . when i try to turn it it still stays as off. what should i do ??

    Reply
  77. puja senguptaJune 18, 2015 at 12:01 PM

    Hi rajib,

    i use quick heal total security for my laptop.i found 2 quarantine files which i want to remove but system says every time i click the remove button ” behavior detection detection system is disabled, please enable it and try again”.

    please suggest how to enable it.

    Reply
  78. Im using quick heal total security v15.00, antivirus is updated, but I encounter a new problem, automatic update button keeps on turn off by itself,no matter how many times i keep Automatic Update on ON mode it keeps turn back to OFF mode next time I launch Quickheal,”””SYSTEM IS NOT SECURE’ AUTOMATIC UPDATE is TURNED OFF CLICK RESOLVE NOW TO FIX THE PROBLEM””” message is being displayed, but nothing happens on clicking Resolve Now button, there is no any response at all, I ran Anti malware scan but couldn’t detect any malware, what cud be d reason of this problem??? plz respond and reply, thanks..

    Reply
    • Hi Philips,

      There could be more than one reason behind this issue. Our Support Team can help you solve it:

      1. You can submit your query at http://bit.ly/Askus. The Team will get back to you with a solution.
      2. You can also contact them at 0-927-22-33-000.
      3. Alternatively, you can chat with our engineers by visiting this link >> http://bit.ly/QHSupport >> Chat with Us

      Regards,

      Reply
  79. the advance behaviour based detection system is detecting “obnoxious infancy.exe” threat…. it keeps on popping if i block it… what should i do???

    Reply
  80. akshat agarwalJuly 8, 2015 at 7:12 AM

    i have blocked a file by mistake,how do i unblock it?

    Reply
  81. HOW TO UNBLOCK A PROGRAMM OR A FILE

    Reply
  82. As per some survey comparison between quick heal and norton antivirus, quick heal has been found to be ineffective for
    1. real time protection
    2. trojan protection
    3. worm protection

    Reply
  83. blocked an application by mistake, how do i unblock it.

    Reply
  84. I have quick heal antivirus antipro 2014 . In this threats will detected but files will not repairing , how i will repair that files , pls tell me as soon as possible.

    Reply
  85. Ranjan Kumar DasAugust 30, 2015 at 11:52 AM

    I am using Quick heal internet security 2014. after Scan 2 nos threats detected are showing but effect file are not repaired or deleted. please advise me how I can remove the virous

    Reply
  86. i have purchased quick heal anti virus pro but it is unable to remove $recycle.bin and system volume information…how to remove it in win 8.1

    Reply
  87. mahesh kadamOctober 10, 2015 at 5:10 PM

    virus protection is automatically turning off.

    Reply
  88. Hello,

    Can you please help me?

    I need to disable behaviour detection please answer

    Reply
  89. Sunil WarkeDecember 1, 2015 at 9:52 AM

    I have the QuickHeal EPS recent version installed in my office. Our developer complain a lot that the VisualStudio 2013 has become slow after installing Quick Heal. Opening the VS2013 is very slow, booting computer is slow and shutdown is also very slow. If we remove QuickHeal then everything looks fine of course not protected but performance is very good.

    How can we solve this problem, we have contacted service center but still did not get soluiton.

    Reply
  90. Suresh SainiJanuary 22, 2016 at 11:29 AM

    I M using MTS Data card when install the data card quick heal antivirus malware detected and Mblaze icon is lost so i cannot using my data card how this problem is solve

    Reply
  91. jagjit chauhanFebruary 4, 2016 at 5:23 PM

    sir
    I am using quick heel pro antivirus.
    after scan the it is not delete threat so every scan same threat showing.
    But I want to delete these threat.please do need full.

    Regards

    Reply
  92. how to unblock program. caused due to quck heal

    Reply
  93. shinjan sardarMarch 20, 2016 at 1:24 AM

    quick heal showing”system is not secure automatic update is turned off”‘but when i click
    on “resolve now”there is no effect,i turned on auto update from setting but it turn off automatically. I have updated my pc drivers, and quick heal also,but same problem is arriving.

    Reply
  94. Vikram S GuptaJune 24, 2016 at 8:49 PM

    I have Guardian Netsecure installed in my laptop.
    Things were running smoothly when few days back it stopped allowing any browser to open. It gave the message “Detected Explit Attempt” on seeing the detailed report it gave the message
    “Exploit Type: Execution from Stack Memory”,
    Action Taken “Acess Denied”
    I can only run after disabling the antivirus. It starts again when the antivirus is activated. kindly advice.

    Reply
  95. Advanced Behavior based Detection System ko Block Kase karte he kuki wo meri dely use file ko wo delete ker deta he
    our next time wo file open krne per wo bar bar (Advanced Behavior based Detection System) ker ke ALLOW & BLOCK KER KE AATA HE

    Reply
  96. ANIL SHARMANovember 9, 2016 at 1:58 PM

    SIR BY MISTAKE I BLOCK TALLY SHORTCUT BY BEHAVIOR DETECTION WHEN I OPEN TALLY SHORTCUT A MESSAGE IS SHOWN HOW TO FIX THE ERROR

    Reply
  97. Mahesh Kumar TejwaniMarch 16, 2017 at 11:05 AM

    How to resolve my IE Problem
    Quick Heal Advanced Behavior Based Detection System
    Detected: Exploit Attempt
    Program: C:\Program Files\Internet Explorer\iexplore.exe
    File Name: NA
    Exploit Type: Execution from stack memory
    Action taken: Access denied
    Please help me

    Reply