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Rajiv Singha
About Rajiv Singha
Rajiv is an IT security news junkie and a computer security blogger at Quick Heal. He is passionate about promoting cybersecurity awareness, content and digital...
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  1. i have a problem to open my quick heal by showing this error
    (before proceeding with quick heal secure browser we recommend you to close all other ptevious instances of your default browser running outside of quick heal secure browse..)
    plzz suggest me some soluation……

    Reply
    • Hello Gulzar,

      Whenever you start the Quick Heal secure browse, the message (“before proceeding with Quick Heal Secure Browse we recommend you to close all other previous instances of your default browser running outside of Quick Heal Secure Browse”) is displayed by default. It is not an error message. Simply click “OK” and you are good to go.

      Regards,

      Reply
  2. Indranil BhowmickJuly 6, 2013 at 10:20 PM

    I am using your QHTS 2013 & using Win 7 ultimate pirated version.
    I perform various financial transactions online.
    In what way my security is compromised as I am using a pirated OS.
    I have talked even with bank officials they say whatever you use there is no problem with net banking operations.
    Its (net banking) is hack proof.

    Please give your suggestions regarding this

    Reply
    • Hi Mr. Bhowmick,

      Quick Heal Total Security 2013 protects your machine from all types of security threats. And having a genuine copy of Windows OS, adds to the overall security. Pirated versions of Windows OS do not receive security patches which the original versions do.

      As far as the security of netbanking is concerned, it depends on what security measures your bank has put into place. Read this post where we have discussed some important online banking safety tips.

      Regards,

      Reply
    • as you said gulzar about the error message
      i have the same problem but when i click ok it goes to a new webpage
      so please help me about this situation

      Reply
  3. prateek guptaDecember 11, 2013 at 12:08 AM

    please recoomend me some solution for my antivirus…

    i purchased a new licensed version and i installed it….but now itz not running…

    as i run quickheal the show a dailog box
    ” nBefore proceeding with quick heal secuere browse we recommend you to close all other previous instances of your default browser running outside of quick heal secure browser”

    please guve me appropriate solution

    Reply
    • Hi Prateek,

      Whenever you start the Quick Heal Secure Browse, the message (“before proceeding with Quick Heal Secure Browse we recommend you to close all other previous instances of your default browser running outside of Quick Heal Secure Browse”) is displayed by default. It is not an error message. Simply click “OK” and you are good to go.

      If you still face any further issues, kindly get in touch with our support team at 0-927-22-33-000. They will help you solve it.

      Regards,

      Reply
  4. How do i set opera as default web browser in Quick Heal Secure Browser

    Reply
  5. Alok AgrawalFebruary 10, 2015 at 8:10 AM

    i have a problem to open my quick heal by showing this error
    (before proceeding with quick heal secure browser we recommend you to close all other ptevious instances of your default browser running outside of quick heal secure browse..)
    plzz suggest me some soluation……

    when i click ok it goes to a new webpage
    so please help me about this situation

    Reply
    • Hi Alok,

      If you are trying to open your Quick Heal Dashboard, then go to Start > Programs > Quick Heal antivirus > Activate Quick Heal antivirus.

      If you are trying to access Quick Heal Safe Browser, then you will get this message if you there are any browsers that are already opened. So, close these browsers, and then click OK on the prompt message.

      Regards,

      Reply