Compatibility issues with Mac OS X Yosemite Upgrade

Apple recently released Mac OS X Yosemite (version 10.10) for the general public on October 16th, 2014. This version contains several upgrades pertaining to the visual design and UI of the OS, continuity with other Apple devices and other privacy enhancing features.

We would like to inform users of Quick Heal Total Security for Mac that we have discovered compatibility issues with this OS upgrade. Due to this, your version of Total Security for Mac may not work as it is supposed to.

Users of Total Security for Mac may face these issues in the following two scenarios:

SCENARIO 1:

If you have been using a prior version of Mac OS X and have installed Quick Heal Total Security for Mac, you will face compatibility issues when you upgrade your Mac OS X to Yosemite (version 10.10).

SCENARIO 2:

If you have recently purchased a new Mac with Yosemite preinstalled, you will face compatibility issues when you install Quick Heal Total Security for Mac.

Solution for the aforementioned scenarios:

In order to resolve these compatibility issues on Mac OS X 10.10 (Yosemite), we recommend that you follow these steps:

  • Download the updated version of Quick Heal Total Security for Mac from here.
  • Uninstall the current version of Quick Heal Total Security for Mac from your machine.
  • Install the latest setup as downloaded from the link above.

In case of any queries, please contact the Quick Heal support team.

Rahul Thadani

Rahul Thadani

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DieHard QH Fan
DieHard QH Fan
6 years ago

Too little, too late! I am a die-hard Quick Heal fan since 1999. However, I have to say, am deeply disappointed with this update. 1. The update is too late. OS X 10.10 Yosemite was released on October 17, 2014. Your blog update is on October 21 2014. That’s 4 days too late! 2. After downloading 425 MB of a download, the Signatures are of September 18, 2014. That’s too little. Why? We end up downloading over a month of Virus Signature updates. I hope this feedback reaches the right people, and is taken in the right sense. You CAN… Read more »

Yamini
Yamini
6 years ago
Reply to  DieHard QH Fan

Dear Mr. Rahul Thadani,
I plan to buy a new laptop in a few days time. However, I have already renewed my quick heal anti virus online for the next 3 years. How can I continue to use the same renewal on my new laptop? Or do I have to renew it again on my new laptop?

Regards,
Ms. Yamini

Maninder Singh
Maninder Singh
6 years ago

Is the updated version of Quick Heal for Mac free for current users of QH.
My QH is valid till Aug 2015 !

Yasser
Yasser
6 years ago

i have faced problem after upgrading to Yosemite, my mac take very long time to lunch after sleeping.
i have boot camp with win8 on mac also.
please any solution?

Nilay Sharma
Nilay Sharma
5 years ago

Mr. Rahul Thadani,

I downloaded my quick heal for mac yesterday and today it is showing protection is out of date virus database not updated since 3 days how is this possible i have bought it yesterday only n how can i resolve this problem cause my software is totally up to date

Syam Kumar
Syam Kumar
5 years ago

Quick Heal Total Security for Mac is not starting up in OS X 10.11 (El Capitan). It is successfully installed but when I try to open it, it simply crashes.

When I upgraded from Yosemite to El Capitan it was working, but I did a clean install on my machine after which I installed Quick Heal, it installed successfully but while starting up the above problem is showing up.

Rajiv Singha
5 years ago
Reply to  Syam Kumar

Hi Syam,

Thanks for writing in. Our support team can help you with this:
1. Kindly submit your query at https://bit.ly/Askus
2. You can also contact them at 0-927-22-33-000
3. Alternatively, you can chat with our engineers by visiting https://bit.ly/QHSupport

Regards,

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