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Rahul Thadani
Simple Privacy Tips for WhatsApp Users
May 12, 2014

The story of WhatsApp is every entrepreneurs dream scenario. CEO Jan Koum and Brian Acton, both formerly of Yahoo, founded WhatsApp in 2009 and never in their wildest dreams imagined how popular their service would become in a matter of months. WhatsApp is nothing but glorified text messaging, but its popularity and widespread usage cannot be discounted. Almost every functional smartphone today has a version of WhatsApp installed on it.

In April 2014, the number of WhatsApp users crossed 450 million, and they cumulatively shared 700 million photos and 10 billion messages every single day. All this without a mention of Facebook’s massive $19 billion takeover of WhatsApp in February 2014. Today, WhatsApp is one of the handful of services that define the tech industry and work towards changing the way our generation connects with each other.

2014-05-12 13_53_08-WhatsApp __ Home

Interestingly, WhatsApp’s largest user base resides in India and amounts to more than 50 million active users. With this in mind, we would like to post some security tips and advice for our Quick Heal readers, and inform them about some steps they can take to protect their privacy over WhatsApp.

Safety tips to follow while using WhatsApp

  • Never send private information like bank account details, PINs or passwords through WhatsApp.
  • Never accept files or begin downloads from messages sent to you by strangers or unknown numbers.
  • Never respond to suspicious messages that come through from unknown numbers.
  • WhatsApp as a service will never contact you through a WhatsApp message. Never trust any message that claims to come from WhatsApp and demands some payment for the service.
  • Some scams say they can connect your PC with WhatsApp and send messages from a desktop. Do not believe these as this is not possible.
  • Keep automatic downloads disabled so that you can always keep a check on what is being downloaded.
  • Avoid using WhatsApp when you are connected to open Wi-Fi networks. These are hunting grounds for malware authors and data sniffers.
  • Always keep an updated antivirus security solution installed and updated on your mobile device.

Tips for privacy settings over WhatsApp

While the aforementioned tips are useful for generic purposes, there are some steps you can take to protect your privacy over WhatsApp. Usually, messages can be received from anyone so this is a major loophole in the app. However, this is something that is a salient feature of the app, do not expect this to be disabled anytime soon. Nevertheless, you can take these steps to safeguard your privacy over WhatsApp.

# Step 1 – Go to Settings and click on Account.

Screenshot_2014-05-12-12-53-31

# Step 2 – Now click on Privacy.

Screenshot_2014-05-12-12-54-30

# Step 3 – Over here you can view and change settings for Last Seen, Profile Photo and Status. It is advisable that for all these 3 options, you select My Contacts.

Screenshot_2014-05-12-12-55-19Screenshot_2014-05-12-12-57-10

Unfortunately, blocking all messages from unknown numbers is not possible over WhatsApp. However, if you have received a message from an unknown number and wish to receive no more messages from that number, you can open that particular chat window and block the contact from there.

With these small privacy tips for WhatsApp in mind, you can definitely ensure that your usage over this app is as secure as possible. Additionally, by installing an award winning solution like Quick Heal Total Security on your device, you can also ensure that your smartphone remains protected against all kinds of mobile security threats. Stay safe!

Have something to add to this story? Share it in the comments.

Rahul Thadani
About Rahul Thadani
Rahul is a web enthusiast and blogger, and has been writing about the computer security industry for the last three years. Following the latest technology trends,...
Articles by Rahul Thadani »

372 Comments

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  1. Harshal PandeMay 13, 2014 at 11:12 AM

    Sir i have doubt regarding this.

    is there need to worry if any app is taking your location?

    Reply
  2. Hello Rahul, the settings you had shown is for android phones. So what about Windows phones?.

    Regards,Siraj.

    Reply
    • Hi Siraj,

      Unfortunately, these settings are only available to WhatsApp users on iOS and Android for now. This has been in the pipeline for Windows Phone for a while now, but we believe it hasn’t been implemented yet. We hope that they enable these settings for Windows Phone soon too, but we can only wait and watch.

      Best regards.

      Reply
  3. where the privacy settings in windows phone installed whatsapp

    Reply
    • Hi Abhisekh,

      Unfortunately, these settings are only available to WhatsApp users on iOS and Android for now. This has been in the pipeline for Windows Phone for a while now, but we believe it hasn’t been implemented yet. We hope that they enable these settings for Windows Phone soon too, but we can only wait and watch.

      Best regards.

      Reply
  4. Abhishek SinghMay 17, 2014 at 4:44 PM

    Nice and informative. Thanks.

    Reply
  5. vishal vyasMay 19, 2014 at 4:42 PM

    Sir i have doubt regarding this.
    is there any problem if i delete the mobile numbers of friends.

    Reply
    • Hi Vishal,

      If you delete a number from your contacts list, then that number will not be visible on your WhatsApp contact list.

      Thanks.

      Reply
      • Mehul PrajapatiMay 20, 2014 at 7:00 PM

        Hi Rahul

        Mara Sellphon ma No. Add Karelo Se Ane Te No. Mare Whatsapp Ma Block Karvo Se To Kai Rite Kari Sakay

        Please Reply Me.

        Thanks

        Reply
        • Hi Mehul,

          To block a contact on WhatsApp, you need to open the WhatsApp application. Then you need to locate the contact that you want to block and go to Settings and More and then Block. This will block the contact from your WhatsApp list.

          Thanks.

          Reply
  6. Abdullah SumarMay 19, 2014 at 5:03 PM

    This is really nice. Thanks for the information quick heal moderators 🙂

    Reply
  7. P.K.PANDEYMay 19, 2014 at 6:16 PM

    Thanks for knowledge sharing.

    regards
    p.k.pandey

    Reply
  8. hi

    if you dont need than dont use its not good for piece of mind

    Reply
  9. nice very much useful.

    Reply
  10. awsome

    Reply
  11. thanks

    Reply
  12. siddharthMay 20, 2014 at 11:03 AM

    Dear Rahul,

    I own a Nokia Lumnia-510 handset and there is no such PRIVACY option in the settings where I can personalize my profile. Please help Windows based phone users in this regard.

    Reply
    • Hi Siddharth,

      Unfortunately, these settings are only available to WhatsApp users on iOS and Android for now. This has been in the pipeline for Windows Phone for a while now, but we believe it hasn’t been implemented yet. We hope that they enable these settings for Windows Phone soon too, but we can only wait and watch.

      Best regards.

      Reply
  13. i’m using Nokia Lumia 520. here settings totally different. here is no privacy settings. so can you give me some tips?

    Reply
    • Hi Samy,

      Unfortunately, these settings are only available to WhatsApp users on iOS and Android for now. This has been in the pipeline for Windows Phone for a while now, but we believe it hasn’t been implemented yet. We hope that they enable these settings for Windows Phone soon too, but we can only wait and watch.

      Best regards.

      Reply
  14. arjun sagarMay 20, 2014 at 11:38 AM

    my whatsapp is ok now jai hind

    Reply
  15. Hi Rahul,

    i would like to point out that most users forward messages & posts they find interesting without really thinking much about it or having any malafide intention. To that extent, the tips pertaining to ‘strangers or unknown numbers’… would be valid for known numbers too.

    Reply
    • I see a lot of people using free public wifi networks on mobile devices.. they use these devices for financial & other (email etc) transactions – both on such networks & off them. in many cases the username/password combinations are ‘saved’ and not required to be punched in.
      I’d like u to do a piece on the subject.

      Reply
  16. MADHUSUDAN GHEDIAMay 20, 2014 at 2:17 PM

    I recently sending my family v.clips but sent result not clear and dots shadows etc.in sent clip. Prior time sending clips were very clear. How can this problem solve ? Pl.help and oblige

    Reply
    • Hi Madhusudan,

      This may have happened due to some issue with the mobile network or Internet network, depending on which medium you sent the video clips through.

      Best regards.

      Reply
      • I see a lot of people using free public wifi networks on mobile devices.. they use these devices for financial & other (email etc) transactions – both on such networks & off them. in many cases the username/password combinations are ‘saved’ and not required to be punched in.
        I’d like u to do a piece on the subject.

        Reply
        • Hi Rupesh,

          Carrying out such transactions on free Wi-Fi is certainly not advisable. Thank you for your suggestion and we will be doing a piece on this soon.

          Best regards.

          Reply
  17. very informative and useful……….

    Reply
  18. sir
    i want to know that can i see the deleted chats on whats app.waiting for your reply.

    Reply
  19. Gagan SrivastavaMay 20, 2014 at 5:23 PM

    Hi Rahul,

    Its very useful information and keep up to date with these security tips.

    Reply
  20. Manjurul HasanMay 20, 2014 at 8:53 PM

    Hi harsal
    Why don’t you give us the way to get full version of it free,cause many of us don’t have virtual money to buy the full app.we are just using free trail virsion.please show us a way to get this app totally free.thanks

    Reply
  21. lokendra singhMay 20, 2014 at 10:00 PM

    i have a question to ask…the info about setting u have given above….according to me it is only in a android phone..m using a windows phone ..if i go to setting there is no privacy setting kind a stuff…i am using nokia lumia 520. do u have any solution for this

    if yes please let me know

    Reply
    • Hi Lokendra,

      Unfortunately, these settings are only available to WhatsApp users on iOS and Android for now. This has been in the pipeline for Windows Phone for a while now, but we believe it hasn’t been implemented yet. We hope that they enable these settings for Windows Phone soon too, but we can only wait and watch.

      Best regards.

      Reply
  22. I think windows mobile has not these settings.

    Reply
  23. ArchishmanMay 21, 2014 at 12:33 AM

    Awesome. Thanks.

    Reply
  24. KASAM LADHANIMay 21, 2014 at 8:06 AM

    Thanks a lot

    Reply
  25. Joshi AkashMay 21, 2014 at 9:14 AM

    sir I eant to give passwors to my whatsapp accoount then what should I do

    Reply
    • Hi Akash,

      WhatsApp itself does not provide that feature. However, you can download an application that locks apps and requires a password to access them. There are many such apps available on the official marketplaces.

      Best regards.

      Reply
  26. is it safe to share private pics, data on whatsapp??

    Reply
    • Hi Amit,

      It is as safe as sharing pics and data on Facebook as WhatsApp is now owned by Facebook. So the comfort level you have depends only on you. Apart from that, if you are working on your mobile network’s data plan or a secured Wi-Fi connection at home or work, then it is safe to share info over WhatsApp.

      Thanks.

      Reply
  27. Can you list some TRUSTED apps for locking the WhatsApp?

    Reply
    • Hi Ashu,

      One app that I can recommend and use personally is AppLock by DoMobile Lab. This has a large number of installs and favorable reviews as well.

      Best regards.

      Reply
  28. is it possible to make out whether any contact has blocked the contact

    Reply
    • Hi Aashish,

      You cannot tell if a contact has blocked you or not. The message will not get delivered (it will only show a single tick) but this could also be because the contact is offline.

      Regards.

      Reply
  29. Hi Rahul

    Mey Computer mey whatsapp karna chatahu kya se karu

    advance Thanking…

    Reply
  30. awsome and educational security tips….kudos to quick heal team….:)

    Reply
  31. Hi Rahul,
    I was going through your blog, after reading these last few lines- “Additionally, by installing an award winning solution like Quick Heal Total Security on your device, you can also ensure that your smartphone remains protected against all kinds of mobile security threats.” ; I could not help but comment here.
    I was using nokia 701 before, I made numerous request over the last year for QH to add that phone model in PC2Mobile scan list. All requests and efforts got wasted.

    Now I have switched to a windows phone.. I was wondering if QH will now launch antivirus for the nokia windows phone devices ( P.S. your PC2Mobile scan can not detect the Lumia phones, even under the windows phone option.)
    Now that the number of people buying windows phones is increasing, i think they too might be interested in an antivirus solution for their windows phones.
    Hoping to get a concrete solution to my issue.
    thanks.

    Reply
    • Hello Arpit,

      Firstly, we apologize for the inconvenience you have faced by not having Quick Heal available for your Nokia device, and now your Windows Phone device. We appreciate that you have been suggesting to us that we cater to this market segment as well, but are apologetic for not being able to do so. To cater to all platforms is our ultimate aim, however, we also need to work out a feasible solution for the same. While I personally cannot comment on how soon this will happen, I am sure we will offer a solution for this platform sometime in the future. We hope that when we do, you forgive our past misgivings and install our software on your device.

      With regards to the PC2Mobile device list, for us to offer support for any device, we also need support and cooperation from the OEM (Original Equipment Manufacturer). In this case, Nokia. I can assure you that we have tried to gain support for all devices, but for some devices, this support is not always forthcoming from the OEM. Our comprehensive list shows that we have tried for many devices and have successfully gained support for them. For the ones we have not been able to support, it has been because the decision has been out of our hands. Again, we apologize for not being able to support you.

      We hope that you continue to visit our blog and not lose faith in us. Hopefully, we will soon be able to offer you the services that you are seeking.

      Best regards.

      Reply
    • This app is very good.But how to secure our display pic without downloading to any one.Please could you tell me.

      Reply
  32. aamod joshiMay 22, 2014 at 10:14 AM

    sir, i have some doubts about whatsapp plus.

    this application, when downloaded, asks to uninstall original whatsapp.. though this app (whatsapp plus) gives all plus additional features as compared to the original whatapp, i have doubt over its authenticity.. is it original and authenticated by whatsapp publisher group? please advice.

    Reply
    • Hi Aamod,

      WhatsApp Plus is a free version of WhatsApp that has been modified by an Android developer. There is no word from WhatsApp if this is legal. However, it is safe to assume that this version has not been released by the original developers. Though the app may be safe, it is not authentic. So we suggest that you do not use it. It does have additional features but these features can only be received by someone on the other end who also has WhatsApp Plus installed, so it is very limited. Moreover, you need to remove the original WhatsApp for this. So we recommend that you stay away from WhatsApp Plus till more is known about it.

      Best regards.

      Reply
  33. who else can view my data transferred on whatsapp except me and the user? i hav sent some private pics through whatsapp would it b safe?

    Reply
  34. Pankaj SachdevMay 23, 2014 at 1:47 AM

    Hi Rahul,

    I received a message from an unknown number on WhatsApp starting with +315 and it showed a gift to download. I didn’t download but I sent a message asking who it was. I received a reply with some transaction id…. I’m worried about it. ..will it hack my bank account. … u have banking apps on ny fone. ..I’ve blocked that number and ran a security check on my fone…no suspicions arose from the security app. Any suggestions.

    Reply
  35. The primary objection I have with Whatsapp is anyone on your Contact List can See your DP & status. However, there are many people on our phonebook, whom we dont want to see those. For example, my doodhwala’s ph no. will also be on my phone. Some people might not want their boss to see. Some student dont want their principal to see. Is there any solution? Like On FB I can select who sees what..

    Reply
    • Hi Chintan,

      Unfortunately, it is not possible to do this. One option is to delete the numbers of people like your doodhwala and then make the DP and status visible only to your contacts. But if he is on your contacts list, then you make the DP and status visible to ‘Noone’. This is the only option.

      Regards.

      Reply
  36. vijaykumarMay 28, 2014 at 10:16 AM

    Dear sir,
    After Changing The privacy setting After one day
    i have recd msg..That Massages are corrupted..
    How Was That happend pls reply.
    Thanks

    Reply
    • Dear Vijay,

      We don’t believe this has anything to do with changing the privacy settings on your WhatsApp. Maybe you should try uninstalling and reinstalling the app. However, you will then lose all the messages and chats you have had so far.

      Regards.

      Reply
  37. ATIF ZAIDIJune 6, 2014 at 12:50 PM

    @RAHUL SIR
    I don’t think enabling auto downloading in Whatsapp will harm in anyway. The reason is Whatsapp till date only supports MP3 audio Wav Audio And Video Files like MP4 3GP and FLV. No MP3 song whatever the source is can ever be attached with a virus file its impossible. Video Files can be attached with viruses but its a very cumbersome and time consuming process. Most viruses comes from downloading PDF ODF or MS WORD EXCEL Attachments and Whatsapp doesn’t support them so no there is no downloading. And now whatsapp is using DB.CRYPT7 ENCRYPTION which is very hard to crack now..

    Reply
  38. vishal vyasJune 6, 2014 at 8:57 PM

    sir i send my personal messages to my friend.so sir that message was read anybody.please sir tell me fast as fast

    thank you.

    Reply
  39. prabhakarMachiwalJune 12, 2014 at 4:32 PM

    This information is useless for me,b’cause I haven’t whatsapp.

    Reply
  40. MuraleeCPJune 19, 2014 at 9:14 AM

    Better make ” ABC Group” among your close friends as you are the admn. This is most suitable to communicate among friends and without any privacy impeachment.

    Reply
  41. Is their anyway through which i can totally block a contact on my cell phone, messaging and whatsapp all together. Actually their is a friend of mine which i would like to block because of some personal reasons. Now, we have lots of mutual friends. Sometimes our mutual friends come and check my phone and my whatsapp normally. They might see that i have blocked that particular contact.

    I do not want to block that person through Whatsapp. Is their a different way of doing it?

    Please help.

    Reply
    • Hi Sam,

      I believe all devices have a way of blocking contacts. You will need to check the official site and user guide of your particular device for more details about this. However, you can also make use of the Call & SMS blocking feature that is available on our products for Android smartphones. You can locate our products – Mobile Security or Total Security for Android over Google Play. Hope this helps.

      Best regards.

      Reply
  42. hi,
    i use whatsapp on my laptop through bluestack app.
    is this app. is secure?
    can i share my personal pics and videos on whatsapp? anyone can see or share or do misuse of my data shared on whatsapp?

    Reply
    • Hi Mehul,

      It is important to understand that WhatsApp Inc. has not released any official version of WhatsApp for PC. So, it is wise to assume that such third party applications may be a threat to your privacy and computer data.

      Regards,

      Reply
  43. Hi. Good and very informative blog. I just wanna ask regarding the whatsapp contact in group chat. Usually when you are invited to join a group chat which there are unknown phone numbers, you may find there are some of the contacts whose names located over the right after their phone number.
    My son tried whatsapp plus and the installation put off this function. I’ ve already re installed the whatsapp but the problem did not resolved.
    This has become troublesome since my company use this particular program to add on new prospects for briefing and clarification and I cannot possibly known their name. I would be embarrasing and troublesome to save all these contacts and asking their name each and every time new addition was made

    Is there any possible way to correct this? Thanks

    Reply
    • Hi Amed,

      One possible solution for this is to clear the app cache for WhatsApp. This can be done through the Application Manager on your device. Alternatively, uninstalling WhatsApp and reinstalling it again might help. If this also does not work, we suggest you visit the WhatsApp site or Google Play page and drop this comment there. They would be able to assist you better.

      Regards.

      Reply
  44. Hello.
    Can we send a text message to single recipient within a group ?

    Reply
    • Hi Imtiyaz,

      You can send a text message to a single recipient, but not within the same group. You can send a message to that person as you would to any other WhatsApp contact.

      Regards.

      Reply
  45. Hello sir
    Sir I am about to.change my no on.what’s app my question is can anybody or unknown people see my new no after that?

    Reply
    • Hi Nisha,

      If you are changing your number on the same device, then your WhatsApp settings won’t change from before if you have not reinstalled the application. However, if it’s a new device, or if you have uninstalled and then reinstalled WhatsApp, then you will need to alter the settings so that unknown people do not see your number.

      Regards.

      Reply
  46. samitha simonSeptember 10, 2014 at 7:30 AM

    Dear WhatsApp family,
    My Suggestion is that there should be an option like profile visitors ..This Option will be more interesting .

    Reply
  47. Dear rahul

    is it safe enough to send pics or videos which are completely personal ?

    Reply
    • Hi John,

      With popular Android apps, and even websites getting hacked, it is advisable to refrain from sending highly sensitive information including personal photos, passwords, financial details, confidential data, etc., over WhatsApp.

      Regards,

      Reply
  48. i created a group with one friend from my contact list in whatsapp. so the group is exclusively for we two. However, a contact on that friend’s phone was able to know that we have created this group and the people in that group and also when the group was created. how is this possible?? may kindly answer please.

    Reply
    • Hi Satya,

      We don’t think this is possible. A third person who is not in the group cannot see such details about a group unless that information has been shared with him or unless he is in that group himself. If this were possible, you would be able to see all the groups of all your contacts. So this is not the case.

      Regards.

      Reply
  49. Sirji,

    1. When I send message in group, whether , every body in group will receive the message.

    2. I am administrator of group if any body from group is sending message will it go to everybody in the group
    Thanks
    RAjendra

    Reply
    • Hi Rajendra,

      1. Yes, when you send a WhatsApp message in a group, everyone in that particular group receives that message.
      2. Yes, even someone who is not an administrator in the group can send a message to everyone in that WhatsApp group.

      Regards.

      Reply
  50. hi
    one of ma friend told me that some of d photos he has sent to his friend later found in some obscene sites.what about the safety n privacy of pics sending tru watsapp.pls clarify

    Reply
    • Hi Raj,

      WhatsApp’s Terms of Service states that “The contents of any delivered messages are not kept or retained by WhatsApp — the only records of the content of any delivered messages reside directly on the sender’s and recipient’s mobile devices (and which may be deleted at the user’s option).” You can read more about this here – http://www.whatsapp.com/legal/

      So, while it may be safe to assume that your information on WhatsApp is safe, it is safer not to send intimate photos, and personal information like login id passwords, bank account details, credit/debit card details, etc., over any Internet platform.

      Regards,

      Reply
  51. Hi Rahul, I recently got a Whatsapp from an unknown number. It contained a pic, that somehow didn’t auto-download (thankfully). I checked the number online and it shows its a Philippines number. After reading your blog, I changed my auto-download settings as well. However I am concerned as to what will happen if I download the image by mistake. Can it be malware (in the form of an image???). Please advise.

    Reply
  52. Dear Concern,

    I want to ask that is our whatsapp photos and videos are secure? mean are these visible to any third person or whatsapp server? Kindly imform me as soon as possible. Thanks.

    Reply
    • Hi Nidu,

      WhatsApp’s Terms of Service states that “The contents of any delivered messages are not kept or retained by WhatsApp — the only records of the content of any delivered messages reside directly on the sender’s and recipient’s mobile devices (and which may be deleted at the user’s option).” You can read more about this here – http://www.whatsapp.com/legal/

      So, while it may be safe to assume that your information on WhatsApp is safe, it is safer not to send intimate photos, and personal information like login id passwords, bank account details, credit/debit card details, etc., over any Internet platform.

      Regards,

      Reply
  53. Dear rahul plz tell me if i m sending private photos so is this safe or not i mean to say is there any whatsapp athority to check my personnel photos backup or not ?

    Reply
    • Hi Raja,

      It is advisable not to send private photos that include adult content or other personal data. It is not possible for someone at WhatsApp to go through every single picture that everyone sends, so that is not a concern for you. However, if your phone falls into the wrong hands or if your details are somehow leaked, then your photos will be vulnerable. So it is best to not share such photos in the first place.

      Regards.

      Reply
  54. Dear Rahul

    I sent some personal photos to my friend. Anybody can hack this photos?
    Please adivse me. I am waiting for you reply

    Reply
    • Hello Vijaysiva,

      If you have sent a picture to someone via WhatsApp, it is safe and no external party can hack it. However, the risk is that someone can get that picture off your friend’s phone, or even off your phone. Moreover, in the unlikely situation that WhatsApp servers get hacked on a huge scale, then your pictures might end up in the wrong hands. But as of now, you have nothing to worry about as long as yours and your friends smartphones have efficient and adequate security.

      Best regards.

      Reply
  55. Dear Rahul,

    Today I received one call from california. I attend the call, then some voice messeges giving one code number. What is the use of code number and purpose?

    Reply
    • Hi Siva,

      As of now, it is hard to say what this code may have meant. Can you share some more details about the code, or what the person said, so as to get a better idea.

      Regards.

      Reply
  56. can we trace the videos or photos that are being shared using WhatsApp?

    Reply
  57. Sir/madam I sent a video to my friend and already deleted all my whatsapp friends,but also they can see video or see in any website by public.Pls tell me because i am upset about done this mistake

    Reply
    • Hi Raj,

      Unfortunately, once you have sent some form of media content like a video to another person over WhatsApp, you no more have control over that content. It has now been downloaded on their phone and you will need to request them separately in case you wish for them to delete it.

      Regards.

      Reply
  58. Jairam BansalOctober 17, 2014 at 12:08 PM

    Sir I wanted to know how do I hide my conversations on what’s app with a certain person from being displayed to all. However I don’t mind my conversations with other persons or group beo g displayed on my mobile. I want that conversation with that certain persons can be opened only after some security checks. Can this be done?

    Reply
  59. Hi Rahul

    Thanks for information.
    I had some doubts that someone else is using my contact num on other device.I wanna know is it possible to use same contact num on two devices at same time by any means ?
    or is it possible someone else receives my personal msgs on other devices like we get FB notifications on cell phone.
    Looking for your response

    Regards
    Omer

    Reply
  60. Hello … I am not able to open a chat window of my friend from contact list …. what could possibly be the reasons for it ?

    Reply
  61. Please can you tell me, if pictures are sent over wifi (company, not open/public unsecured wifi) then can these be seen by anyone other than the sender and intended recipient?
    I’ve read whatsapps privacy statement, I’d just like to be clear that if any pictures have been deleted from the phones of the senders and recipients are they at all visible to say the wifi provider?
    Many thanks

    Reply
    • Hi Sarah,

      If you are using WhatsApp on a secured Wi-Fi network, then it is highly improbable that a third party can see the information you are sending or receiving. But, if it is an unsecured network like free Wi-Fi, then the chances of an attacker intercepting your information are high.

      As provided on WhatsApp’s official website, the data send or received by WhatsApp is encrypted. For more information, follow – https://www.whatsapp.com/faq/en/general/21864047

      Regards,

      Reply
      • Hiya,
        Thanks for this. Just to clarify, the wifi is free but it is a company wifi, ie employees can log in and use it. Does that alter your answer at all?

        Many thanks

        Sarah

        Reply
  62. Hey Rahul this is devi. Muje ye Jan na tha k kya hm kisi or k whatsapp account k msg read kar sakte he kya??? Mera what’s app account mere bhai ne open kar k diya tha and now he said that k vo apne phone se mere sare chats read kar sakta he so is that possible k vo mere sare chats read kar sakta he plz reply must and fast.

    Reply
  63. Thanks Rahul

    Reply
  64. Hi,
    Is there any chance to stop the msg sent on watsapp with one tick?i mean it is sent but not yet seen.

    Reply
    • Hi Sravani,

      No, unfortunately you cannot stop a message from being delivered once you have sent it. The double click does not signify that the message has been seen. It signifies that the message has been delivered. So the message has reached the phone, but there is no way to tell if the person has seen it or not.

      Regards.

      Reply
  65. Hi, me again.
    Can you possibly confirm if my understanding is correct regrading what’s visible going through whatsapp when using a secure wifi, I e. A Company wifi.
    Also, would this logic also apply to iMessages?

    Many thanks

    Sarah

    Reply
    • Hi Sarah,

      Companies usually have tools and software in place to monitor the data that is transferred via their Wi-Fi connections. Without such tools in place, a lot of confidential or explicit content could get misused over the company’s Wi-Fi. However, they cannot monitor what each person sends all the time. They have policies set that usually raise a flag when something that is recognized as inappropriate is sent through. Hope that answers your question.

      Regards.

      Reply
  66. I wont wish to see some contacts or all contacts display images. How so I block it …

    Reply
  67. Hi,my question is I have a 2 phone # i give one to my boy friend , he always using whats app i wonder if i go to the phone compagny the gonna provide me some information about his whats app(because whats app is an app) Plz Im waiting for your answer!

    Reply
  68. Ronit SarawgiOctober 28, 2014 at 2:41 PM

    Sir,
    If anyone is my friend and I’m not having is phone no. , how can i sms him via wtsp if from smwhr i gt his no. but thrugh the pc whatsapp ?

    Reply
  69. hello, why am I not able to view messages on whatsapp on my micromax canvas juice, pls help.

    Reply
  70. whatsapp said data files send via whatsapp the data ( images videos) resides there server for a short period f time..aftr that It will b deleted..sir plz rply short period of time means hw many mnths..am waitng 4 ur rply

    Reply
    • Hi Rahul,

      Unfortunately, this is information only WhatsApp can provide. We cannot comment or speculate on their terms & conditions and privacy policies. You will need to clarify this with the WhatsApp team themselves.

      Regards.

      Reply
  71. Can i use 2 mobile no at a time in one whatsaap aap?If yes then clerfy,if not then how could I open my office n personal whatsaap no?

    Reply
  72. Sir i had a doubt, i am using an ios 8, i want to know how frequently can i change the privacy settings on whatsapp in d day? In the morning i hide my last seen timestamp since i am in office and evening i show my last seen timestamp. how many times in a day can i change my last seen timestamp? i hope frequently changing doesnt create any issue.
    many thanks

    Reply
    • Hi Rupen,

      There is no limit to the number of times you change your settings on the WhatsApp installed on your phone. You can change the settings as many times as you like and not worry about any issues.

      Best regards.

      Reply
  73. Dear Sir,
    I had a doubt, i am using an ios 8, i want to know how frequently can i change the privacy settings on whatsapp in d day? In the morning i hide my last seen timestamp since i am in office and evening i show my last seen timestamp. how many times in a day can i change my last seen timestamp? i hope frequently changing doesnt create any issue.

    Many thanks,
    Sudhir

    Reply
    • Hi Sudhir,

      There is no limit to the number of times you change your settings on the WhatsApp installed on your phone. You can change the settings as many times as you like and not worry about any issues.

      Best regards.

      Reply
  74. Dear Sir,
    I had a doubt, i am using an ios 8, i want to know how frequently can i change the privacy settings on whatsapp in d day? In the morning i hide my last seen timestamp since i am in office and evening i show my last seen timestamp. how many times in a day can i change my last seen timestamp? i hope frequently changing doesnt create any issue.

    Many thanks,
    Sudhir

    Reply
    • Hi Shraddha,

      There is no limit to the number of times you change your settings on the WhatsApp installed on your phone. You can change the settings as many times as you like and not worry about any issues.

      Best regards.

      Reply
  75. dear Rahul,
    thank you for your prompt rely. this is appreciated.
    Are you sure this will not hang my phone? i mean in office i have to hide the timestamp, however after i go home i show my last seen. in Iphone 5 it used to tak 24 hours to change the settings. but in iphone 6 it is changed frequently. so are u sure i can change last seen a number of times in a day ?

    Reply
  76. how to change number in whatsapp?

    Reply
  77. Hi!!!!!

    Is watsapp like any other social sites where anyone and everyone can veiw my profile details, phone number and pics???? can the public contact or veiw my account even though they are nt in my contact list??? pls help with the info

    Reply
    • Hi Radha,

      Anyone can search for your number and see your WhatsApp profile image and status. However, you can change this setting in the Privacy Settings section and then only your contacts will be able to view your image and status.

      Regards.

      Reply
  78. in my watsapp accont when i send message to one of my friend..we know that when we sent message after seeing message double tap wright symbol will occurs..
    but in my account double tap wright symbol will occuring in blue colour
    only for 1 person of my friend list
    what 8s reason why happening like thiss?//

    Reply
    • Hi Charan,

      This is a new feature that is being rolled out by WhatsApp. The double checkmark in blue indicates that the recipient has read the message you have sent them. In case you have sent a message in a group, the blue checkmark indicates that everyone in the group has read the message.

      Regards.

      Reply
  79. on my whatsapp for seen message i m getting double checkmarks in bule color only for a single buddy from yesterday and for another it is in gray color as usual …why??

    Reply
    • Hi Versha,

      This is a new feature that is being rolled out by WhatsApp. The double checkmark in blue indicates that the recipient has read the message you have sent them. In case you have sent a message in a group, the blue checkmark indicates that everyone in the group has read the message.

      Regards.

      Reply
  80. Thanx Rahul for the info 🙂

    Reply
  81. I am using Redmi .I am unable to see my whatsapp contact list and non of my friends are able to see me in their contact list.Once I got a pop up showing security warning that whatsapp is trying to read your contact list.and instead of clicking on allow..i clicked on deny..is their any chance to see all my whatsapp contact list again?

    Reply
  82. hey?
    umm..I heard there is some app through which we are able to check who viewed our whatsapp profile is it safe to install that?

    Reply
  83. mr. rahul
    i want to ask about pic’s which we send on whatsapp to other person is it remains on on whatsapp server on at any other place on internet on they are safe

    Reply
    • Hi Jass,

      WhatsApp’s Terms of Service states that “The contents of any delivered messages are not kept or retained by WhatsApp — the only records of the content of any delivered messages reside directly on the sender’s and recipient’s mobile devices (and which may be deleted at the user’s option).” You can read more about this here – http://www.whatsapp.com/legal/

      So, while it may be safe to assume that your information on WhatsApp is safe, it is safer not to send intimate photos, and personal information like login id passwords, bank account details, credit/debit card details, etc., over any Internet platform.

      Regards,

      Reply
  84. Hi,
    I am a new user of Android. Once i started it, it asks me to enter the gmail account. If i provide my existing gmail account, will gmail or other websites collect my information from my mobile? Will Whatsapp provide the mobile numbers to other website or business when they requested?
    Is it possible for other websites to get the information from my mobile using my number or email address?

    Reply
    • Hi Ram,

      Please find the answers to your questions below:

      1. Yes, Gmail and other Google services will collect your information from your mobile. This is inevitable and without signing in with your Google account, you will not be able to utilize your Android phone to its full capacity. This is not unique just for Android. All smartphones collect such information – iOS devices and Windows Phone devices as well.

      2. WhatsApp does not charge its customers as it’s a free app. They make money by sharing mobile numbers with advertisers and other parties. This is true but this does not take away from the fact that WhatsApp is a highly useful and hugely popular communication app.

      3. No, other websites cannot gain information from your mobile using your email address or phone number.

      We suggest you install a free security suite on your Android like Quick Heal Mobile Security.

      Best regards.

      Reply
  85. Sir,
    If i delete my whatsapp account with one number, say “xyz” and uninstall whatsapp. Can i able to use the same number(“xyz”) when i install whatsapp next time.

    Reply
  86. Dear sir,
    I recently got a video message through whats app from an unknown number (+663) I did open the video and my android downloaded it automatically I deleted them after and now I am worried my phone is hacked please please gee the back to me on how to fix this for I have lots of personal things on my phone

    Thank you

    Reply
    • Hi Sarah,

      You should delete that video from your phone immediately. And also run a full system scan of your device with your Quick Heal product (if installed) or any other security software you may have.

      Regards.

      Reply
  87. Can you please tell me which is the best security software for android?
    Thankyou

    Reply
  88. Hi

    Is it possible to block all msgs frm ppl whose numbers are not saved in my cell.
    Some one has put my number on website. I am receiveing unknows msgs all over the world.

    Regatds

    Reply
    • Hi Kashif,

      Unfortunately, there is no way you can block WhatsApp messages from unknown senders. Once you receive a message from a number, you can block that number though. If you find that you are getting a lot of invasive messages, you can consider deleting WhatsApp from your device and using an alternative messaging app in its place.

      Best regards.

      Reply
  89. hello sir,
    1. whats app is showing that video and images will be retained on there server for short period of time after delivery.
    Can u tell me how long is that short period of? if u r saying that i should get that information from whats app then how should i get that information from whats app??

    2. If i have deleted my account on whats app then the data like videos and images i had sent previously will be stored there on whats app server? as they r saying that media files will be there for short period of time..

    3. Why they retain data for short period of time..?

    Kindly help me out..

    Thanks & Regards,
    sachin

    Reply
  90. is what’s app is safe to send any type of private photo to any one
    ,or the photo’s used to save for any records or by the time of sending pic from
    One number to another is saved any where.

    Reply
    • Hi Satendra,

      All content that you share through WhatsApp is stored in the WhatsApp servers. It is relatively safe there as WhatsApp does not distribute that media to other parties. However, if the servers of WhatsApp were to be hacked, then that content could fall into the wrong hands of malicious attackers. Unfortunately, this is something that no one can control or predict.

      Regards.

      Reply
  91. Hello sir,
    my question is those videos we are uploaded by the whatsapp those message & videos are secure or not

    Reply
    • Hi Rajesh,

      All content that you share through WhatsApp is stored in the WhatsApp servers. It is relatively safe there as WhatsApp does not distribute that media to other parties. However, if the servers of WhatsApp were to be hacked, then that content could fall into the wrong hands of malicious attackers. Unfortunately, this is something that no one can control or predict.

      Regards.

      Reply
  92. Sir my problem is i changed the phone so when i downloaded my whatsapp on the other phone and now when i try to enter the old number it just say ” your number has been blocked form using our service” so how do i fix this so that i can carry on using my old number on whatsapp?

    Reply
  93. Hi,
    Is there any chance to stop the msg sent on watsapp with one tick?

    Reply
  94. Sir,
    I don’t want anyone to download my whtsapp profile picture.how can I do that???

    Reply
  95. how do i know the time that when i have blocked a contact number in my watsapp.

    Reply
  96. Rahul SrivastavaNovember 19, 2014 at 8:10 PM

    Sir i thanks for this new app which is very good.
    but sir i had one question, whatss app updates many features than i also request that please add the location also . means from where the person is sending the message so that we can know it very well from where the person sending the message.
    and that location option should not be have a hidden option.so that we can able to know well from where the message has been given. it also look like safety also.

    thanksss

    Reply
  97. Hi Everyone,

    Could you please tell me how come I am receiving like advertising messages on WhatsApp, I am receiving from number starting all by +1 ect… The last advertising message i have received its today from this number +1(707) 9310054, when i called the number there is nothing, no sound.
    Is it possible to advertise by WhatsApp? And someone can send text by WhatsApp with this kind of strange Numbers?

    Thank you for your Time.

    Reply
  98. Sir,if I send a personal pictures thorough what’s app then can anyone see those pictures or download from what’s server?

    Reply
    • Hi Aditya,

      All communication between WhatsApp and its server are encrypted. However, media files like pictures and videos are not encrypted between the sender and receiver. So, if an attacker tries to intercept the message, then they might be able to see the pictires or videos. Hence, it is advisable not to send personal photos over WhatsApp or any online platform.

      WhatsApp’s Terms of Service states that “The contents of any delivered messages are not kept or retained by WhatsApp — the only records of the content of any delivered messages reside directly on the sender’s and recipient’s mobile devices (and which may be deleted at the user’s option).” You can read more about this here – http://www.whatsapp.com/legal/

      Regards,

      Reply
  99. sir,
    i am able to receive msges. but not able to send. not even pictures are being uploaded on whtsapp. but i can download the pictures which my frnds are sending me. i am using xperia E dual. is it the problem with my phone or whtsapp? please help.

    Reply
  100. hey ,
    Today i sent some pic to my frnd only single time
    but he recieve 2 pics 3 times repeatedly and
    1 pic 5 times
    i delete pic from my phone
    but after that he recieve that pic again again
    Is there any thing serious?
    Please help

    Thanks

    Reply
  101. hi
    by mistake i sent my personal photo of my family ,to my friends whats up group soon i deleted that mess from the group,is still they can see that photo,kindly reply

    Reply
    • Hi Vishwa,

      Even if you have deleted the photo from the group, they can still see the photo as WhatsApp’s media gets saved automatically. So, you can request your friends to delete the photo and not to forward it to anyone.

      Regards,

      Reply
  102. anil prajapatiDecember 7, 2014 at 2:25 PM

    which changes setting in my whatsapp for when i am open whatsapp application then incoming messege receive me…….means when at i start data network then come messege but after came when i open whatsapp application.

    Reply
  103. Hi,

    I just deleted my whatsapp account two days ago. I reinstall it again with a different number but I haven’t created a new account yet. My friend told me that I am online in whatsapp. She actually sent a message and it was delivered. She can also see my last seen. By the way I am using blackberry. Can someone help me how to remove or delete my whatsapp forever..

    Reply
  104. Hi..i am an iphone 4s user. Yesterday i got a messgae saying that “whatsapp sharing a contact with you”. when i opened the messgae nothing came up. after a minute i got an unknown person picture. The number was starting from +1245. i have just deleted the message without responding. Is there anyway to trace the source who shared the contact with me? can anyone help me with this? Thanks!

    Reply
  105. Hi there,
    I recently became aware that the photos shared in one group are visible to other people I Chat with. How can I stop that?

    Thanks!
    Christine

    Reply
  106. Hello Sir,

    i am using whatsupp one day i received one message from unknown i send message and i add him so question is they will hack my whatupp datas plse reply

    Reply
    • Hi Shaheel,

      It is most unlikely that the person will be able to hack your WhatsApp data because you have added them to your contact list. Moreover, WhatsApp text messages are now encrypted and they cannot be used by anyone.

      Regards,

      Reply
  107. Hi sir

    I got a msg from unknown
    number and it came as pooja and I don’t know anyone as pooja and it had another number . I replied it as who is this? And I didn’t get any reply so I called to both numbers and it didn’t ring . I saved that numbers to my contacts. Is it there anything I have to worry? Please reply me quickly

    Reply
    • Hi Zahara,

      You can try Truecaller app to find the owner of the number. Also, we would recommend you not to call or text back to this number. You could also check your bill to see if calling the number has incurred any charges.

      Regards,

      Reply
  108. thank you for your info

    Reply
  109. one more question sir,

    any solution for this

    Reply
  110. Hai sir

    One doubte frist i used maicro max set using more than 500 pepople my frds in phone memory phone in compliant watsapp contact in missing if any solution watsapp frds number return

    Reply
  111. Cn v take back up of deleted msgs or deleted previous chats in what’s app..

    Reply
  112. Sir,is there any way so that i can my last seen . i mean i want to set some privacy so that some of my favourites contacts can see my last seen and others contacts cant

    Reply
  113. vamsi krishnaDecember 21, 2014 at 3:54 PM

    sir mistakenly i have touched on exit option in group chat;will u plz tell me how to join the group again?

    Reply
  114. Sir i am using whatsapp in PC by downloading and installing bluestack software in my pc…. is there any problem i will face?

    Reply
    • Hi Sarita,

      WhatsApp for PC is not an official software released by WhatsApp. Unofficial apps always have a risk associated with them. There is no guarantee if your messages are secured here. Hence, we recommend users to avoid using the same.

      Regards,

      Reply
  115. Can is send whatsapp sms to unknown number.

    if yes please specify the limit for this.

    Reply
  116. I WANT TO USE WHATSAPP FOR COMMERCIAL PURPOSE.
    KINDLY ADVISE ME THE PROCESS

    Reply
  117. my frds video spred on whatsapp … how can stop this video… sir plz tell me on my e-mail.

    Reply
  118. Sir…

    I am sharing so many personal details, videos and images. and i got to know that my personal datas can be leaked through a software….named “Whatsapp Sniffer”……

    is it true ????

    Reply
    • Hi Samrat,

      Thank you for notifying us about this software. We will pass on your message to our lab. Please note that, presently, all WhatsApp text messages are encrypted and they cannot be read or used by any hacker or software. However, videos and and photos are not encrypted. Hence, we would recommend you to avoid sending personal videos and images over WhatsApp.

      Regards,

      Reply
  119. sureah kumarDecember 27, 2014 at 7:35 PM

    My whats app is not working !?????????
    What can i do?
    From last month ?
    It takes lot of time when connect to whats app ?????

    Reply
  120. Good one vary much useful

    Reply
  121. If I block a contact on my current phone then I bought new phone.. If I use same number will the block list will be carry with me to new phone or I will have to block them again

    Reply
  122. Bratin MukherjeeDecember 30, 2014 at 4:10 PM

    is it safe to send privet photos through whats app??

    Reply
    • Hi Bratin,

      WhatsApp has their own private servers through which data is transferred. Now they themselves do not sort through this data, but if tomorrow suppose data from WhatsApp was hacked and stolen, then this private data could fall into the wrong hands. While private data is relatively safe through WhatsApp, you must draw the line somewhere. Do not send highly confidential data through platforms that can be viewed by others.

      Regards.

      Reply
  123. hi

    i would like to change my number in what’s app due to some problems once i change my number in what’s app will my personal contacts know my number before i tell or give the number

    Reply
    • Hi Swetha,

      Your WhatsApp number is linked to your SIM card number, as provided by your service provider. If you change your service provider or number, your WhatsApp number will also change. Your personal contacts will not know this new number belongs to you unless they save this new number in their phone. Hope that helps.

      Regards.

      Reply
  124. Though i changed my privacy settings to ‘My Contacts’ , Contacts that i havent saved can still view my profile picture, status and last seen.
    please help.

    Reply
    • Hi Nivi,

      Can you go back to the Settings page and see if the changes are reflected there. In the sense, does it now show ‘My Contacts’ for all the categories that you have chosen. Sometimes it so happens that the server connection drops for a few seconds while making the changes so they may not get reflected. Let us know if this works. If not, then maybe you should update or reinstall the WhatsApp application and see.

      Regards.

      Reply
  125. hi sir,
    sir my problem is that k there was my old friend and he messaged me from front last night and i have replied,but my he did not message me till yet, so i m scared that i have replied him and he hacked my whats app??
    so it is possble to hack whatsapp from “one reply”??

    Reply
  126. How do we protect visitor information?

    Reply
  127. NO sir my prblm is that only.. thankyou sir

    Reply
  128. dhaporsankhJanuary 7, 2015 at 11:56 AM

    Hi Abhisekh,
    Unfortunately, these settings are only available to WhatsApp users on iOS and Android for now. This has been in the pipeline for Windows Phone for a while now, but we believe it hasn’t been implemented yet. We hope that they enable these settings for Windows Phone soon too, but we can only wait and watch.
    Best regards.

    Reply
  129. Hallo Sir

    I was registered with my reliance number, due to some reason I deleted reliance account and uninstalled the whatsapp. Now again I installed the whatsapp with new idea number, it is working properly. But in all my group reliance number is still showing. I like to have again reliance number with this idea number, means two number in one mobile. I am using samsung core GT-I8262 phone. please suggest what to do.

    Best Regards,
    Abdurrahim

    Reply
  130. what is whatsapp friend finder? There is lot of disturbance, how do I find if the number is published there and how to delete the number from there so that is it not displayed to all

    Reply
  131. some contacts are displayed by their mobile numbers only. how do get their names ?

    Reply
  132. Hello Sir,
    I am an admin of a group. As my group pparticipants can change the group subject they do change often, which I don’t like. Can ban this as the admin?.Kindly answer me

    Reply
    • Hi Sam,

      Unfortunately, this feature cannot be blocked. The group participants have the ability to change the subject and the admin can add or remove people as he likes.

      Regards.

      Reply
  133. Hello
    İ was wondering if whatsapp as a company is able to see the media sent between to users and or do they share it with any third party
    Thanks

    Reply
    • Hi Canberk,

      While we cannot comment on this, we can speculate and say that the data sent through WhatsApp servers is stored with them. They probably do not go through it individually but it is stored there. The possibility of this data leaking out is as much as that of data of any other service like Facebook or Google leaking out. We also cannot comment on whether or not this data is shared with third-party advertisers.

      Regards.

      Reply
  134. i am not been able to send msgss to a particular person bt i am receivng frm him.. y so???

    Reply
  135. I have a doubt sbout the whatsappbchatting….
    if i chat some one.example the person like name ‘A’CHAT WITH ‘B’…HOW to block this chating details from others…some peoples read my chating details…. please give a solution

    Reply
  136. I WANT THE RECIPIENT TO SEE MY MESSAGES ONLY.
    I DO NOT WANT THE RECIPIENT TO SEE MY WHATSAPPP CONTACT NO. IS THAT POSSIBLE?

    Reply
  137. My WhatsApp number is suddenly blocked 2 times what was the reason. I shows I have violated some policy. I didn’t violated any policy still 2 times my number 9405812513 is blocked. Please tell me why?????? And remedy on this…..

    Reply
  138. does whatsapp personnel view our photos shared with our friends in whatsapp?

    Reply
    • Hi Teja,

      We don’t think it is possible for WhatsApp personnel to sit and view the millions of shared photos on a daily basis. However, the data is stored on servers and there is a chance they can get hacked or leaked, just like there is a chance that any other web service provider can get hacked.

      Regards.

      Reply
  139. Bhatt AmbarishJanuary 26, 2015 at 11:40 PM

    I want to know that if any of the group member except group admin changes group name in his own mobile, then group name would be changed to all members or not? In short can anyone could change group name in his own mobile without effecting to other group members?

    Reply
    • Hi Ambarish,

      On a WhatsApp group, any member can change the name of the group on his mobile. This change would reflect on the devices of all other members as well and they also see it. They would also see who has changed this group name. Hope that helps.

      Regards.

      Reply
  140. abdurrazzaqJanuary 27, 2015 at 6:47 PM

    hey rahul, I hve question……!! if I changed my WhatsApp contact no then, my account linked wit old no will appear on others phone who is having my contact no?? plzzz rply me fast

    Reply
  141. Sagor SarkerJanuary 27, 2015 at 11:09 PM

    Someone t00k my mobile and get whatsapp code.. and started to run whatsapp in his/her mobile. after a hard work I could regain my account. But I still feel doubt that he/ she is still run my account his/her mobile? How can I save my account from that?

    Reply
  142. How can you block your group members from editing the group name in Whatsapp?

    Reply
  143. I got two times msg from unknown numbers which contain contact .I only open the msg not contact or not add the contact.Also i not reply him i delete the msg and block the number.SO it can be harmfull to open this msg only?It contain virus Or not?Am i reinstall Whatsapp or not to worrry?

    Reply
  144. Hello, what if I unistalled and reinstall back will the previous chat groups still be there and do they need to add me again?

    Reply
  145. vinit panditFebruary 1, 2015 at 12:18 PM

    please sir give information about whats app because somebody is using my number for whats app messenger how to stop this things give me some information about that

    Reply
  146. I don’t want to show my status online, when I actually online..

    Reply
  147. Is there a third party which can view information like chats, photos and videos and voice messages? What if they’re personal? And not meant to be seen by third party? How to avoid them from going public? Please reply!

    Reply
    • Hi Chitti,

      No, a third-party cannot view all this information that is shared over WhatsApp. The company encrypts and stores all this data on their servers. However, if the WhatsApp servers suffer a hack, then this information may get leaked out. The chances of such a hack are the same as any other web-based service getting hacked. To be on the safe side, do not share highly confidential or private information over WhatsApp.

      Regards.

      Reply
  148. If I block a person on whatsapp though we are in a same group, will my profile pic changes or pic itself visible to him ?

    Reply
  149. i hve downloaded bluestack and using whatsapp in my pc for the last 6 months. will der b any problem in dat???????

    Reply
    • Hi Asha,

      As per the latest update of WhatsApp, it can be used by anyone on the PC now. It is advisable that you use that feature instead. However, if you wish to continue using Bluestack for PC, then there should not be any problem with that either.

      Regards.

      Reply
  150. stuti shuklaFebruary 3, 2015 at 12:33 PM

    hi. sir i wanted to ask that ..if ive send my photo to someone and now i have fear of missusing and the person is far from me how to delete my photo from his mobile ….plz tell me the solution

    Reply
    • Hi Stuti,

      If you have already sent your photo to someone and they have stored it on your phone, there is no way you can delete it from your end. The only way to remove the photo from that phone is to physically delete the photo from that very device itself.

      Regards.

      Reply
  151. my friend always deny me to upload my picture on profile of whatsapp even in privacy of my contacts . is my picture is not safe?

    Reply
    • Hi Akanksha,

      These pictures are never 100% secure. Just like any picture posted on Facebook or the Internet or shared via email is never 100% safe. You can upload a picture but make sure it is not a private or confidential one.

      Regards.

      Reply
  152. If some have my contact number but I don’t have their number in my contact list,if I change the WhatsApp number in the same device will it be visible to them.

    Reply
  153. Hi,

    Is there possiblity to share my wtsapp status to selected members who are in my contact list.(Not for all in my contact list).

    Thanks

    Reply
  154. If someone blocked my number and I changed my no from change number feature of whatsapp then can I unblock myself or I will I remain blocked?

    Reply
  155. Hi Bro,

    Am received 3 times contact message from unknown number(frm indai & out of india) on my whatsapp number. please tell me what is this ???

    Reply
  156. Hi..By mistake I added a person to my group, later I deleted that person from the group, but it seems that deleted person has all the contacts my group information stored in his mobile. Are there any ways to make the hide the group details.

    Reply
    • Hi KS,

      Unfortunately, there is no way you can delete the information that an individual has stored on his phone. Once he is included in a group, he is free to save whatever information he wishes to save.

      Regards.

      Reply
  157. I was seeing my gf pic in our private chat…..I just switched over to a group chat with my friends n suddenly saw. Her pic there I was shocked…..before anyone seeing the pic I deleted the pic….can anyone see the pic now….pls answer me

    Reply
    • Hi Joshua,

      Can you clarify this a bit further? Did you see her picture as someone else’s profile picture? Or was her picture in the group chat messages? If that was the case then you may have accidentally shared it in that group chat. Do share some more details so that we can help you further.

      Regards.

      Reply
  158. how i can take a ligal action who send me abusive language on whats app by changing several nomber . can i find out such persone by help of siber crime department or police.!????

    Reply
    • Hi Adarsh,

      If you are being harassed by someone over WhatsApp, kindly approach your local police station and file an FIR there. They will ask for proof of the same so you can show the WhatsApp messages to back your claims. Please do not hesitate to take such a step as harassment is something that should not be put up with, under any circumstances.

      Regards.

      Reply
  159. BODDH PRAKASHFebruary 28, 2015 at 12:42 PM

    Hello Sir ,
    I want to remove unknown number from my whatsaap acoount.

    Reply
    • Hi Boddh,

      You can block that number. Open the chat window with that number, click on the menu button, then click on More and then block that contact. That person will not be able to send you messages on WhatsApp again.

      Regards.

      Reply
  160. If I am a group admin and some one send the unwanted videos and I want to delete this video from the group, so is it possible that the people added in the group can not see the videos

    Reply
    • Hi Hayat,

      No this is not possible. Once a video has been sent on a group chat, each member of that group has received the video. It is up to them to delete it from their smartphones individually.

      Regards.

      Reply
  161. hey,i am inviting you to try whatsapp calling click here to activate now->>http://whatappcalling.com

    is this a spam.if spam how to remove this virus completely with out effecting.pls kindly look into this matter

    Reply
  162. amala xavierMarch 6, 2015 at 6:59 PM

    my old whatsapp number is now using by other person.and he use my profile pic also.what i have to do to prevent this action

    Reply
    • Hi Amala,

      The old number may have been transferred to another user by your service provider. This is completely normal since they recycle numbers after they have been unused for some time. You can call them and get clarification on this matter. About your profile picture, we are not sure if this is possible. He cannot use the previous person’s profile picture as his own. In case of any further doubts, we suggest you contact WhatsApp for support in this matter.

      Regards.

      Reply
  163. Hey sir..!
    My problem is that,if we shared a picture from whatsapp,there is a chance of leakage??
    Plzz reply

    Reply
    • Hi Salman,

      While WhatsApp has encryption in place for text messages, the same is not true for images. Hence, if you are sharing images or videos, ensure that they are not personal.

      Regards,

      Reply
  164. even if I set my account privacy to my contacts my dp is visible to persons who are not in my contact list.can u tell me reasons for this?????

    Reply
  165. i added 1 number in my whats app contact. I am using apple 4S.
    The same number is there in my husband’s phone also. He use apple 5S.
    Previously whenever i check my whatsapp contact, i can see the status and profile pic whenever that person changes. Same to my hubby mobile also. But from yesterday onwards i am not getting status or unable to see image of that person. But same number in my hubby mobile showing status and profile pic. What happened actually ?????,is that person blocked me from her list or any other reason

    Reply
  166. Sir..! I have sent my
    Mom’s photo
    And my sister’s photo to my father which lives in dubai,so is there any chance of leakage from whatsapp server? Or whatsapp stores photos to server?

    Reply
    • Hi Sallu,

      It is safe sharing pics on WhatsApp. Apart from that, if you are working on your mobile network’s data plan or a secured Wi-Fi connection at home or work, then it is safe to share info over WhatsApp. However, we would recommend to abstain from sharing any explicit pics or videos.

      Regards,

      Reply
  167. Hi, I was just wondering, if I sent images and videos (private, personal ones) to my bf, and I delete them after sending them, and he deletes them after seeing them, is there any risk of anyone else seeing or using these pics?

    Basically, how long are images and videos stored on the Whatsapp server? And how likely are the chances that someone could access these private images and videos, even if we both delete them from our devices?

    I only use Whatsapp at home (with our private Wi-fi) and I don’t connect to Wi-Fi networks in cafes, shops, stations, etc – only the private Wi-Fi at my university.

    Reply
  168. please my number is block on the sever please help me to release it

    Reply
  169. sir
    i bought a new phone and after three days of use when i start whatsapp it brings up the number verifying screen and when i do it it says my number is blocked in whatsapp server
    expecting ur early reply

    Reply
  170. Hey sir..!
    Today something Strange happen to me..! I was chatting on whatsapp,and my friend send a photo to
    Me,after some time,i recieved the same photo with my own number and now i send “hie” to that my own number he replies the same message.!! Plzz sir help how’s it possibel and how?

    Reply
  171. Sir ,

    Nowadays its very often to get photos in whatsapp telling that 1 share can get 1 dollar or rupees for the person on the photo(who is a patient who suffers due to some deseases mostly).are such messages true…?

    Reply
    • Hi Ameer,

      No, such messages are not true and you must not fall for them. They are messages that are simply designed to make people forward the messages further.

      Regards.

      Reply
  172. If in whatsapp,the sent images saved in file ccommander and I wanted to check the person contact number to a whom I have sent this image then can I and how.

    Please do the needful.

    Reply
    • Hi Sam,

      The only way to check who you have sent a picture on WhatsApp to, is to open the chat window with that contact and see the media that has been shared. If the chat window has been deleted, then you will not be able to see this.

      Regards.

      Reply
  173. ajay vishwaJune 2, 2015 at 1:58 AM

    Sir if i give my whats app no to known person..then i change my privacy setting as u sugges..still can he hake my bank account no..i just forword 2 or 3 message on that no…then i erase that no..sugges me what shall i do now?

    Reply
  174. I have sent msg in a group that I didn’t meant to is there any chance I am delete the msg?

    Reply
    • Hi Marco,

      Unfortunately, you cannot delete the message from the group. The people who have received the message now have it on their phone. You can only delete it from your phone.

      Regards.

      Reply
  175. Kishan KumarJune 8, 2015 at 7:09 PM

    Hi Rahul,
    Actually, I’ve been sharing private images and videos (very private) with my gf in the past. We actually don’t know about the storing of the data in whatsapp server.
    Last time, I’ve sent one private video of 1 minute and some 25 second (75 MB actual size) to my gf. But the message was sent to her, it was showing of 15MB and 1 min 25 sec. But after the completion of download, it was of only 16 seconds (3 MB).

    I am really scared god. What happened to rest of video ?? Is it hacked or leaked by whatsapp server ?? Or employee of whatsapp have get access to those pics and videos.
    If this was happened, then our lives are finished.

    Please reply soon.

    Reply
    • Hi Kishan,

      We cannot comment on what happened to the video and why the recipient only received it partially. This is an issue you will need to take up with the WhatsApp team itself. In the future, please refrain from sending personal information over WhatsApp as it can be intercepted.

      Regards.

      Reply
  176. In network usage they shows history of sent received numbers
    even if we delete chat with someone.
    Sent 400
    Received 350

    if i am telling to my wife i was not chatting but this calulation shows everything:))))))

    Reply
  177. VenkateshJune 14, 2015 at 8:37 AM

    I coulndt download my friend profile picture.That icon for saving profile picture doesn’t appear.But i can see that icon for my some other contacts in my phone..it is only not appearing for only few friends.what is the problem?

    Reply
  178. Please add the functionality all unknown contacts should be blocked.
    Please please

    Reply
  179. If my sim is being used by some one else, it may possible for them to read my whats app messages if they will use my sim in their new phone?

    Reply
  180. sir..my frnd jst knw my no. and he has done smthng..from his phone, like no. changing or something…now i am not getting any messages on my no. instead that all my messages are going to his phone …sir i am in gr8 trouble pls hlp me…

    Reply
  181. Dear Sir,
    Would appreciate answering the following comment which was posted above wit no feedback from your side:

    Hi, I was just wondering, if I sent images and videos (private, personal ones) to my bf, and I delete them after sending them, and he deletes them after seeing them, is there any risk of anyone else seeing or using these pics?
    Basically, how long are images and videos stored on the Whatsapp server? And how likely are the chances that someone could access these private images and videos, even if we both delete them from our devices?
    I only use Whatsapp at home (with our private Wi-fi) and I don’t connect to Wi-Fi networks in cafes, shops, stations, etc – only the private Wi-Fi at my university.

    Reply
  182. Hello sir,
    I want to know if someone delete his account from whatsapp.Then anyone can hack the account n read messages after deleting the whatsapp account.
    Plz help sir. And give me a suggestion how to delete the chats forever.
    Plz help

    Reply
  183. HI,
    I have changed my DP in my Pune number , but the same DP i was able to see in Bangalore number, which i have stopped using long back.(more than a year)
    The last seen is showing on that Pune number is of MAY .When i tried to call that number, its switched off.
    Can you please reply to my query , what shall i do?

    Reply
  184. I am an administrator of some Whatsapp group. have reached the limit number of group member.

    how to increase the limit? Thanks.

    Reply
    • Hi Ashish,

      I don’t think there is some way to increase this limit. You can check with WhatsApp support about this as they will be the best people to guide you on this.

      Regards.

      Reply
  185. Sir,my whatsapp pin is leaked ..n somebody else is using my no..is tat he/she can be blocked?or wat else can i do

    Reply
    • Hi Simmi,

      Please contact WhatsApp Support to resolve this. Usually, a WhatsApp account is connected with your SIM card and phone number so it is very unlikely that someone else can get access to this if your phone and SIM card are with you.

      Regards.

      Reply
  186. Avijit MitraSeptember 1, 2015 at 9:03 PM

    If anyone send any picture or video to another one through whats app, Is there any chance of leaking this picture by whats app server?

    Reply
    • Hi Avijit,

      WhatsApp will not leak these videos and images deliberately. They do take steps to secure their servers and the private data of their users. However, just like every other cloud-based server, they can get hacked. If so, then your data may fall into the wrong hands.

      Regards.

      Reply
  187. Actully you can connevt your phone to your PC i have done it, just go to the WhatApp website, click WhatsApp web, a QR code appears, open WhatsApp on your Phone, select WhatsApp web, Scan the QR code and WhatsApp is on your PC.
    Bookmark the page when your contacts appear on your PC, as it does not put a shorcut icon on the screen.
    To get this to work, keep your phone next to the PC, if your phone two far away, it wont connect

    Reply
  188. Somebody sharing my vulgar pics and videos through whatsapp.
    Is there any option for prevent those items..?
    Please help me.

    Reply
  189. Hi,

    If one mobile phone made a call to another but had “own number sending” set to not send the callers number, can the person receiving the call (effectively from an unknown number) send a whatsapp message back, the person sending the whatsapp message would not know the number they were sending to but would it be possible as effectively the two hand sets had “shaken hands”, obviously whatsapp would be installed on both handsets prior to the initial communication.

    Bill

    Reply
    • Hi Bill,

      To send a WhatsApp message to someone, the sender needs a number to send it to. Or he needs an existing WhatsApp conversation to reply to. He cannot send a message on WhatsApp without seeing the number. Hope that answers your question.

      Regards.

      Reply
  190. Maybe I can elaborate on the above comment, I had an overseas phone number, I no longer have it, the number has been re-assigned to someone else, they obviously have whatsapp installed on their device, my wife called the number by mistake (but she has her own number sending set to on, i.e. it does not send her phone number when she places a call), the person who now has the number that used to belong to me whatsapped her back straight away to ask what she wanted, is this possible if the person does not have her phone number?

    Bill

    Reply
    • Hi Bill,

      It is possible that the receiver of the call actually saw the number. Since he sent a WhatsApp message he could have probably sent an SMS or called back too, so he definitely knew the number. Perhaps the service being used to not show numbers does not exactly work all the time.

      Regards.

      Reply
  191. I lost my sim i want to deactivate the lost sim account please help me

    Reply
    • Hi Syeda,

      Please contact SIM service provider for this. Inform them that you have lost your SIM card and see if they require any documents to be submitted. The SIM can be deactivated by them only.

      Regards.

      Reply
  192. My gf have send me a message at 5 am in the morning however she never send this message from the first place and I have taken screen shoot of the message what could that be someone is hacking into my account ?

    Reply
  193. Hi, do images and videos sent over Whatsapp have end-to-end encryption, as the messages do?

    Also, I’m aware that once a message has been delivered to the recipient, it’s immediately deleted from the Whatsapp servers. Does this also apply to images and videos sent through Whatsapp – are they immediately deleted too once delivered to the recipient? If not, then how long do images and videos stay on the servers for?

    Reply
  194. Good information!

    Reply
  195. I sent my personal photograph to a unknown whatsapp number, that picture not seen yet. How I remove from that account? Please help me.

    Reply
  196. hi I mostly send lots of images through what’s app & broadcast, I am using Samsung S 4 but I am having too much issue with whats app the ph gets hanged and what’s app does not function .pls suggest

    Reply
    • Hi Bijal,

      Please check the storage space of your device and try clearing the cache as well. Since you send a lot of images, your phone’s memory could be full. WhatsApp is a pretty resource intensive app and could be taking up a lot of space on your device, thus slowing it down.

      Regards.

      Reply
  197. Teena LopezAugust 15, 2016 at 6:53 AM

    Is it possible to hide my number if I don’t want certain other members of a Whatsapp group to see it?

    Reply
  198. my husband says he can see quite a few
    photos of me and my lover on WhatsApp
    ones I never sent him. They are photos of me and my lover, not nude or intimate ones just ordinary photos, but naturally my husbands angry. how is this possible? he says a man in a pub showed him how to find them, and from how my husband described the detail of these photos I know for sure that he has them. theres no way my husband could ve seen them on my camera roll as my phones locked, plus most of these photos I ve deleted a while ago, so HOW does he come to have got them???
    c.gort.

    Reply
    • how to find them, and from how my husband described the detail of these photos I know for sure that he has them. theres no way my husband could ve seen them on my camera roll as my phones locked, plus most of these photos I ve deleted a while ago, so HOW does he come to have got them???

      Reply
  199. I untick share personal information but now a uninstall whatsapp. Then install Watsapp now accept terms and conditions
    now share my personal information with fb??

    Reply
  200. Is there any chance to set privacy for dp , status, lastseen to a single person

    Reply
  201. sir,
    there is someone who is not in my contacts and I have blocked that guy on whatsapp but still he is getting all my profile pictures and he is misusing those….
    Please help me …

    Reply
  202. I have sent my private conversation with someone, to a friend I shouldn’t have sent it to, by mistake, when I thought I was only sharing his contact details. Now this friend has continuous access to our conversation. How do I stop this?

    Reply