Quick Heal 2013 and Sandboxing ensure comprehensive protection

The advent of Web 2.0, social engineering and widespread Browser Exploit Packs (BEP) has led to the rise of a large amount of threats while browsing the Internet. When one surfs the web and types an address in the URL bar, the website appears. Potentially, it can bring many unwanted threats embedded in its HTML code. This necessitates the need for a protective layer and this is what a ‘Sandbox’ aims to provide.

What is Sandboxing?
Sandboxing is a proactive tool that puts the browser in a virtual container and thereby prevents any malware downloaded via the browser from affecting the PC. The applications that run in such an environment have limited access to the system and various system files, hence they facilitate a thickly layered security protocol. The sandbox scrutinizes untrusted codes and programs, reduces attack surfaces and monitors/blocks exploit applications. Any code or program that originates from unverified third parties, suppliers, websites or users is verified before execution by the sandbox.

Just like a physical sandbox in real life, this feature restricts your web browsing to a virtual container that stops threats from affecting your actual PC or other applications. As a result, malicious codes are barred from entering the OS and the system. The sandbox also blocks any unauthorized activity performed by a program that should not be there, or by a program that is running contrary to its nature.

Sandboxing as provided by Quick Heal
Quick Heal recognizes that existing protection features like phishing protection, parental control, firewall and IPS, pop-up blockers and URL classification may soon be inadequate. While popular web browsers provide private browsing features, these are not enough. Private browsing through web browsers does not sandbox all third-party plugins. So Quick Heal runs the browser in a sandbox.

This virtual container allows you to play, chat, browse and have a hassle-free Internet experience in it while it limits risks and does not allow them to spillover to the PC’s OS or applications. The sandbox also traps all malicious software downloaded by the browser in the sandbox. It restricts all browsing activity, cookies and temporary files to the sandbox. Hence it dupes viruses into believing that they are attacking a computer, but in reality they only attack a virtual copy to keep the actual PC protected.

Sandboxing is now available in the Quick Heal 2013 product line and it supports Google Chrome, Internet Explorer and Mozilla Firefox. It shields your PC and ensures safety on social networks (Facebook, Twitter etc.), IM chats (Skype, ICQ etc.) or file-sharing sites. This intelligent feature tricks viruses and malware into thinking that they are actually attacking your PC while keeping your PC safe, untouched and absolutely secure.

Rahul Thadani

Rahul Thadani

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  1. Avatar Sai • August 27, 2012 at 6:24 PM

    Hi Rahul,

    Good to see the new feature of Quick Heal.

    Does the sandbox any way affects the automatic updation of the installed application like Adobe, windows updates etc.?z

    Sai

    Reply
    • Rahul Thadani Rahul Thadani • August 28, 2012 at 10:54 AM

      Hi Sai,
      The sandbox feature will not affect automatic updation of programs like Adobe and other Windows updates.
      Thanks.

      Reply
  2. Avatar A Raghuram • August 28, 2012 at 7:53 PM

    As I do not have a printer attached to my PC, I have installed CutePDF to print to PDF file. With QH Sandboxing activated, I tried printing from the web to a PDF file while using Mozilla Firefox. The PDF file did not get saved to the specified folder. When I deactivated QH Sandboxing, it got saved. I think QH Sandboxing prevents saving the file. Is there any solution to this problem, so that I use this feature while QH Sandboxing is active ? I did not try this with other browsers.

    Reply
  3. Avatar Rahul • August 28, 2012 at 10:06 PM

    hasn’t this sandbox feature been used by other anti-virus sw since long? what made quick heal introduce it now? and will Quick heal 2012 updates include this new version or will I have to buy the new 2013 version? i bought the 2012 version just a couple of months back.

    Reply
    • Rahul Thadani Rahul Thadani • August 29, 2012 at 11:21 AM

      Hi Rahul,
      You will not need to buy Quick Heal 2013. You can use the existing product key to upgrade Quick Heal 2012. The browser sandboxing feature offered here uses the very latest technology to protect your machine so you need not worry.
      Thanks.

      Reply
      • Avatar Rahul • August 29, 2012 at 2:31 PM

        Doesn’t quick heal have a policy of offering the new version at a discounted price for those who have bought their immediately previous version of the same product within a specific time frame of the new version being launched, like Windows which offers upgradations to new products at a discounted price if downloaded online? that would help me not feel discriminated against!

        Reply
        • Rahul Thadani Rahul Thadani • August 29, 2012 at 3:22 PM

          Hi Rahul,
          You do not need to buy the new version. All you need to do is download the installer for the new version and then install it to upgrade your Quick Heal version. This installer is free of cost.
          Thanks.

          Reply
  4. Avatar Sameer • August 29, 2012 at 3:53 PM

    Nice iformation.

    Reply
  5. Avatar Sou • August 29, 2012 at 6:09 PM

    does this sandbox feature protect my personal and confidential data on my machine?????

    Reply
    • Rahul Thadani Rahul Thadani • August 30, 2012 at 10:15 AM

      Hi Sourabh,
      You can modify the settings to disable the browser from changing any content in specified folders. So your data will be safe.
      Thanks.

      Reply
      • Avatar Sou • August 30, 2012 at 8:02 PM

        Hi Rahul,

        What kind of setting are you talking about? and where i can find these settings in QH13 UI?

        Reply
        • Rahul Thadani Rahul Thadani • August 31, 2012 at 10:20 AM

          Hi Sourabh,
          Open the Quick Heal dashboard. Select ‘Internet & Network’. You will see the ‘Browser Sandbox’ option and that can be turned ON and configured to suit your needs.
          Thanks.

          Reply
          • Avatar Sou • August 31, 2012 at 11:00 AM

            Hi Rahul, I really impressed with this extra level of data protection which provided while browsing, now i don’t have to worry about my personal documents when my mom and dad browsing. But what is use of sandbox security level?? i didn’t find any related info in help file..
            Thanks

          • Rahul Thadani Rahul Thadani • August 31, 2012 at 11:51 AM

            Hi Sourabh,
            The purpose and implications of browser sandboxing have been mentioned in this particular blog post. Hope that information proves helpful.

  6. Avatar Abhishek Rawat • August 30, 2012 at 1:07 AM

    Hi, I am Abhishek from Kolkata, i have been using Quick Heal Total Security for some time, and i m completely satisfied with its all round protection and very simple user interface. Further more QuickHeal guys have enhanced it by adding more features in the 2013 version.
    Hats off to u for adding sandbox and improved parental control feature especially.
    Best antivirus made by Indians!

    So all users of Quick Heal, plz download the newest 2013 version intallation file and upgrade to 2013 with ur existing product key!

    Reply
  7. Avatar Niraj • December 17, 2012 at 12:25 PM

    Is browser sandbox feature available for QH total security on Windows 8 platform? If no, then when will it be available?

    Reply
  8. Avatar Niraj • December 18, 2012 at 10:51 AM

    Sorry to say, but it is not showing any such option in ‘Internet & Network’ category.
    Here is a screen shot:
    https://postimage.org/image/tyj36qg71/
    please help.

    Reply
  9. Avatar Niraj Pandey • January 20, 2013 at 11:55 AM

    Hello Sir. I have an unusual problem with my QH Total Security 2013. It blocks Bluetooth data transfer to be more clear reception of any data via Bluetooth n my laptop. When I re-install drivers for Bluetooth and turn off antivirus software all goes well and as soon as I restart it blocks it again. Please help.

    Reply
  10. Avatar SOUMEN MONDAL • January 29, 2013 at 9:03 PM

    i am using quickheal total security 2013( version 14.0)… enabling sandbox yield a strange problem for me.. it halts me from saving a data to my desired location while downloading and compel me to store it only in my document and it’s sub folders… disabling the sandbox vanishes the issue…but not sure is that was at all safe..

    Reply
  11. Avatar raghunandan • February 19, 2013 at 3:18 PM

    please tell us about anti virus necessity for guest operating systems on virtual machines. Does QH has any solution for this?

    Reply
    • Rahul Thadani Rahul Thadani • February 25, 2013 at 11:06 AM

      Hi Raghunandan,
      A guest OS on a virtual machine is like an independent machine so ideally, you need separate antivirus protection for the guest OS. This is especially true if the guest OS happens to be Windows. We also provide security solutions for Macs now, so you can install Quick Heal on your virtual machine if you are a Mac user. To learn how Quick Heal can provide assistance with the same, you are requested to call our support center on 927-22-33-000.
      Regards.

      Reply
  12. Avatar shobika • September 9, 2013 at 3:49 PM

    Green Border is showing only in internet explorer not in mozilla & Firefox, Sand Box is enable & Updated till date.(I have checked restart my mozilla & Firefox) I am using Quick Heal Internet Security 2013 and validated till 2014.

    Reply
  13. Avatar amit • December 14, 2013 at 1:01 AM

    Hi Rahul

    i want to block the publishing of ads. and popup.can it possible through Quick Heal Total Security-2013

    Reply
    • Rajiv Singha Rajib Singha • December 18, 2013 at 11:48 AM

      Hi Amit,

      The popup ads that you are referring to, mainly occur because of an adware (software that displays additional advertisements in your browser), that might have got installed on your system without your knowledge. These software usually come with other free software that you install. So, before installing any such software, see if you are getting any additional programs with it; for example, a toolbar, or a search box, a music player, etc. It is wise not to install such additional programs.

      A simple way to get rid of pop-up ads, is to uninstall any recently installed or unknown programs from your computer. Some common examples of adware programs are LyricsSay-1, LyricXeeker, HD-Plus, Browse2Save, WebCake 3.00, DownloadTerms 1.0, LyricsBuddy-1, TidyNetwork.com, ElectroLyrics-1, a2zLyrics-1, and SimpleLyrics.

      Another method of removing pop-up ads, is to review the add-ons on all your browsers. Check if any of the add-ons are one of the programs listed above, or are unknown to you. If so, then remove all such add-ons.

      Resetting your browser can also help at times.
      To reset Chrome, follow – https://support.google.com/chrome/answer/3296214?hl=en
      To reset Firefox, follow – https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
      To reset IE, follow – https://support.microsoft.com/kb/923737

      Quick Heal will help remove adware that might cause malicious activities on your computer.

      Regards,

      Reply
  14. Avatar Quick Heal user • February 12, 2014 at 4:26 PM

    Hi just a question, most of my clients having issues to load redirection pages whenever they are in a hotel or other location where internet connection required authentication. They have to enter some information in order for them to get connected to the internet. The page will not be loaded if client has Quick Hela installed. Our authentication page has javascript, can that be the issue? Can you advise?

    Reply
  15. Avatar jks • June 28, 2014 at 12:04 AM

    SIR , using quick heal since last 4 yrs ,doing very good . During skype .com down load ,it says — down loading in browser safe sand box not possible. how to down load ? thanks

    Reply
  16. Avatar Ankit • September 6, 2014 at 8:11 PM

    hey, presently i noticed that my quick heal secure browser is not showing green bar on the edges of screen.. can u advise ??

    Reply
  17. Avatar kanwar • September 20, 2014 at 7:50 PM

    Sir,
    Sandbox feature of quick heal not working with google chrome.
    Not even a single site is opening when I switch on sandbox.

    Reply
    • Rahul Thadani Rahul Thadani • September 23, 2014 at 10:06 AM

      Hi Kanwar,

      This seems to be a glitch and something that is clashing with a program or setting on your PC. In order to rectify this, we recommend that you contact our support center on 0-927-22-33-000. Alternately, you can also submit a ticket by visiting this link – https://www.quickheal.co.in/submitticket. Our technical help team will help you immediately resolve this issue.

      Regards.

      Reply
  18. Avatar Neelesh • December 28, 2014 at 6:53 PM

    I not use secure browser when open secure brouser then mesege display is
    To use Browser Standbox,you need to disable secure boot future

    Reply
  19. Avatar Navroze Dubash • March 19, 2015 at 10:46 AM

    Quick Heal Sandbov doesn’t protect Google Chrome pop up dialogue box message. How do I enable Sandbox.

    Reply
    • Rajiv Singha Rajib Singha • March 20, 2015 at 12:46 PM

      Hi Navroze,

      To switch ON browser protection, please follow the steps given below:

      1. Open Quick Heal
      2. Go to Internet & Network
      3. Switch Browser Sandbox ON

      Regards,

      Reply
  20. Avatar Ashish • April 17, 2015 at 10:07 PM

    Hi, I used QH internet security antivirus from last four year. but from last four days, i faced one problem and i tried every thing to fix this but can’t do so. the problem is- I work on SAP so its requires IE browser for working comparability. but from last four month when i tried to open IE browser” it shows that IE can’t run with out adding in Quick heal sand box” so please suggest me what i do in this situation ?????

    Reply
    • Rahul Thadani Rahul Thadani • April 20, 2015 at 12:41 PM

      Hi Ashish,

      We request you to contact us so that we can better understand how to solve this issue for you. You can reach us in the following ways:

      1. Call us on 0-927-22-33-000
      2. Submit a ticket by visiting this link – https://www.quickheal.co.in/submitticket

      Our technical support team will help you resolve your concerns.

      Regards.

      Reply
  21. Avatar mahesh • April 23, 2015 at 7:47 AM

    After installing quickheal iam facing problem on chrome or mozilla. It crashes as soon we start opening multiple windows..any solution for this..

    Reply
  22. Avatar Prateek • July 30, 2015 at 4:19 PM

    sir,
    I want to change my browser from sandbox protection
    how can i change it ??

    Reply
    • Rahul Thadani Rahul Thadani • July 31, 2015 at 11:10 AM

      Hi Prateek,

      You will need to change this in the settings section of your Quick Heal dashboard.

      Regards.

      Reply
  23. Avatar Purnendu • August 15, 2015 at 12:05 PM

    Hello sir,
    I wanted to ask you that the Browser Sandbox is asking me to disable the Secure Boot feature from the BIOS menu in Windows 8.1.So,should I do it or not??If yes,then how??

    Reply
  24. Avatar Ashutosh • November 28, 2015 at 12:07 PM

    Hello there!

    I wanted to ask whether the sandbox feature restricts access to certain folders? Because when I try to save a pdf file in certain folder, it says “you need to administrator rights to save in this location. Contact the administrator to save in this location. Would you like to save in XYZ folder instead?” I tried changing rights access to all folders but the issue still persists. Please help.

    Reply
  25. Avatar Rahul K • March 26, 2016 at 12:12 AM

    Hello,
    I am Using QHTS 2014
    after installing in system some of Application is not getting Internet Connection
    although internet Connection is there also Browser Crome is working.

    Can you please suggest what kind of setting is required to make this Secure and Other Application can run Smoothly with Navigation 🙂 please.

    Thanks,
    Rahul K

    Reply
  26. Avatar Mamta Sarkar • July 26, 2016 at 1:44 PM

    hi!
    when i started chrome this message box is display on screen , ‘software_reporter_tool.exe’ is not an legitimate application or plug in. You are not allowed to install through browser sandbox environment. what about this message?

    Reply
  27. Avatar Rajesh • September 20, 2016 at 3:49 PM

    I have uninstalled Quick Heal from my laptop. Ever since uninstalltion, the browser ( IE and chrome ) is opening with sandbox protection. How can i resolve this.

    Reply
  28. Avatar milan manavar • January 13, 2017 at 9:53 AM

    Thanks for information about sandboxing

    Reply
  29. Avatar Arvind • January 13, 2017 at 1:42 PM

    When I turn on the browser sand box option, & then trying to open chrome.. it is not opening at all. & a message box is appearing written
    “Chrome is already running without Quick heal sandbox protection. we recommend you to close Chrome &open again”
    plz help me out. what should I do..??

    Reply

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