Now that the FREAK attack is officially a full blown crisis in the security domain, we have some useful tips for users of Android, Apple and OpenSSL. Stay tuned for more tips and updates on the FREAK attack.
Customers of QH who buy your antivirus for their PCs, must be given the QH antivirus free i.e. complimentary on their one Android mobile phone.
This scheme will increase your sale and use.
Thank you for your valuable suggestion. We are pleased to inform you that our product for Android is available for download on Google Play and it is free. You can install Quick Heal Mobile Security at any time for protection on your smartphone. Link for the same is – https://play.google.com/store/apps/details?id=com.quickheal.platform&hl=en.
If you can view the link I have shared previously, it leads to the Quick Heal Mobile Security page. This is a free application and you do not need to pay for the same.
1. You can submit your query at https://bit.ly/Askus. The Team will get back to you with a solution.
2. You can also contact them at 0-927-22-33-000.
3. Alternatively, you can chat with our engineers by visiting this link >> https://bit.ly/QHSupport
Can you please further explain what kind of viruses you are referring to? We post many tips and pointers on our blog and social media channels on a daily basis so you can always refer to those for all the details that you need. If you have any specific viruses or security issues you would like clarity on, we would be happy to help.
I am a regular QuickHealer. This time, instead of buying three separate anti virus for me , wife, and daughter, we thought we’d save by buying a combo of three pack commonly. All went well till now. But now i find that my QH is not updating. the message is your qh antivirus is corrupt, contact service provider / vendor. the validity is upto Jun 2015. what do you suggest? should I go for a new one or can i do anything to last till validity?
We are sorry to hear your displeasure with our product. We shall continue to improve our products and services and we hope that we will be able to provide you with the service you need in the coming future. Thanks for sharing your valuable feedback.
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Is mozilla firefox is free from the attack from freak attack ? what should I do for this browser ? am using windows 7 home premium original version as my os and using quickheal total security for my home use .
As of now, Mozilla Firefox does not seem to be affected by this. You can always visit freakattack.com via your Firefox and then see whether the browser is vulnerable or not.
You simply need to connect your phone to your PC via a USB cable. Then open the Quick Heal dashboard and scan the device from there. Since you are running a fairly new version of Windows Phone, this should not be an issue.
A malware UniDeals comes popping in every time I press “Enter” or tap to enter. I have tried to delete this extension from Chrome, but still it pops up with bizarre Ads. Please advise. Thanks
You should try resetting your Chrome browser and then run a full-system scan via Quick Heal. If that also does not work, contact our support center and they will assist you. You can view the steps on how to reset your Chrome and other browsers by visiting this link – https://bit.ly/1zVIXko
An antivirus security suite provides protection against several risks such as viruses, adware, Trojans, worms, dangerous downloads, spying, theft and many other setbacks. We recommend that you go through our several blog posts for more information as an antivirus is an essential program for any Internet connected PC. If you have any specific questions about any feature or service, do let us know.
please tell me actually what is to be done regarding the freak attacks. As we don’t used the computor much but still what precations should be taken as we to have installed quickheal for safty.
Since the FREAK attack is a security risk from the point of view of service providers, there is not much you can do from your PC to evade this risk. Visit freakattack.com and if you see a message saying that your browser is vulnerable, then use a different browser for some time.
what is this phenomena that my pc shuts down any time. may be after 1 or 2 or ……..5 hours. There is no hard and fast rule for this. It is not necessary that I am on net.
We cannot comment on this without knowing further details about the machine and any messages that are displayed before your PC shuts down. We recommend that you contact our technical support team for further assistance with this issue. You can reach them in the following two ways:
Can you share some more details about this virus issue that you are facing. This will enable us to help you better. Alternatively, you can contact our technical support team directly by calling them on 0-927-22-33-000. They will be able to guide you on how to remove this virus from your machine.
Kindly contact our support team for assistance with this. You can reach them in the following ways:
1. Call them on 0-927-22-33-000
2. Submit a ticket by visiting this link – https://www.quickheal.co.in/submitticket
Everything is fine, But, why don’t you make this Quick Heal total sequitur app to update automatically by giving both the options Wi Fi only / Mobile network and Wi Fi. If you provide, We don’t need to update quick heal every time manually.
The virus databases are updated automatically only. You do not need to manually update the database everyday. This service is applicable for desktop products as well as mobile products.
QH Anti malware is unable to clean a malware at : HKEY LOCAL MACHINE software DeviceVM. Wile running QH AM it shows cleaning, in next clean it again shows up. How do I clean it?
Since this malware seems to be installed on your machine, you should try removing the registry key from where you have got this address. Or you should reset your web browsers. If the malware is still present on your machine, then you can contact our support center on 0-927-22-33-000. They will help you remove it completely.
Sir,
Please do introduce your application for Windows platform too. So that users who are in windows Platform in phone will remain protected.
With Regards,
Saurabh Ranjan
Dear Sir,
I am using quickheal internet security 16.00. one day suddenly a window named quickheal firewall security alert displays. It says it is my last chance to block svchost.exe which is demanding outbound connection. There are two options, one to aloow it and the other to delete it. I shut down my computer. And after that chrome and firefox browsers are not working. Please suggest what should I do.
Our engineers would be glad to solve this issue for you.
1. You can submit your query at https://bit.ly/Askus. The Team will get back to you with a solution.
2. You can also contact them at 0-927-22-33-000.
3. Alternatively, you can chat with our engineers by visiting this link >> https://bit.ly/QHSupport >> “Chat with Us”
I am using quickheal products in 1 desktop 2 laptops And 3 android phones.fed up with to maintain different product keys and different renewal dates.pl suggest solution.
We understand that this may be slightly cumbersome to manage. But we request for your patience. You can maybe try renewing your products on the same date so that all future renewals come around at the same time.
66 Comments
Customers of QH who buy your antivirus for their PCs, must be given the QH antivirus free i.e. complimentary on their one Android mobile phone.
This scheme will increase your sale and use.
Hi Mr. Anand,
Thank you for your valuable suggestion. We are pleased to inform you that our product for Android is available for download on Google Play and it is free. You can install Quick Heal Mobile Security at any time for protection on your smartphone. Link for the same is – https://play.google.com/store/apps/details?id=com.quickheal.platform&hl=en.
Best regards.
Yaaa But Its Paided Version For Licence We Aleready Purchased Licence For Pc… So Why We Need A New One For Android Device
Hi Param,
If you can view the link I have shared previously, it leads to the Quick Heal Mobile Security page. This is a free application and you do not need to pay for the same.
Regards.
Hi
Rahul,
Its free ie trial version it database does not upgrade.
regards,
Hi Sanjay,
Our Support Team can help you solve this issue:
1. You can submit your query at https://bit.ly/Askus. The Team will get back to you with a solution.
2. You can also contact them at 0-927-22-33-000.
3. Alternatively, you can chat with our engineers by visiting this link >> https://bit.ly/QHSupport
Regards,
I completely agree at least there should be some discount for Quick Heal Total Security users.
how to protect my computer to virous…..pls send me ur best advise
Hi Sandeep,
Can you please further explain what kind of viruses you are referring to? We post many tips and pointers on our blog and social media channels on a daily basis so you can always refer to those for all the details that you need. If you have any specific viruses or security issues you would like clarity on, we would be happy to help.
Regards.
not updated anivirus properly
Hi Suman,
To rectify this, we recommend that you contact our support team in the following 2 ways:
1. Call them on 0-927-22-33-000.
2. Submit a ticket by visiting this link – https://www.quickheal.co.in/submitticket.
Do let us know if you need further assistance.
Regards.
freak attack protect
Ohh .. thanks qh to alerting us
that was help…thanks for the update
I am a regular QuickHealer. This time, instead of buying three separate anti virus for me , wife, and daughter, we thought we’d save by buying a combo of three pack commonly. All went well till now. But now i find that my QH is not updating. the message is your qh antivirus is corrupt, contact service provider / vendor. the validity is upto Jun 2015. what do you suggest? should I go for a new one or can i do anything to last till validity?
Hi Ramakrishna,
Thank you for using Quick Heal. Our Support Team can help you solve this issue:
1. You can also contact them at 0-927-22-33-000.
2. Alternatively, you can chat with our engineers by visiting this link >> https://bit.ly/QHSupport
Regards,
not good for OS X waste of money not useful for OS X not pen drive and external protection
Hi Punittam,
We are sorry to hear your displeasure with our product. We shall continue to improve our products and services and we hope that we will be able to provide you with the service you need in the coming future. Thanks for sharing your valuable feedback.
Regards.
how i have to protect this freak attack???????????
Hi Anitha,
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Regards.
r this freak attack”s update abailable with my total security ……….?
Hi Raja,
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Regards.
i have no idea about FREAK Attack. please give me some information about recovery .
Hi Srija,
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Regards.
FREAK Attack – Android and Apple Browsers at Risk
yese kase hataye
Hi Vikash,
Since this is a vulnerability from the server side, the service providers need to work towards removing this flaw. There is not much we can from the end of individual PC’s except to avoid usage of vulnerable programs or browsers.
Regards.
Thank you.. will use chrome from now on my android device.
Is mozilla firefox is free from the attack from freak attack ? what should I do for this browser ? am using windows 7 home premium original version as my os and using quickheal total security for my home use .
Hi Soumen,
As of now, Mozilla Firefox does not seem to be affected by this. You can always visit freakattack.com via your Firefox and then see whether the browser is vulnerable or not.
Regards.
THANKS QH FOR UPDATING…. & THANKS TO RAHUL THADANI FOR ANSWERING OUR QUERIES!!!!!!
I disabled all and you save my laptop
thanks
Please inform how to scan Lumia 720 phone on total security pack which i am holding for Desk top
Hi Sanjay,
You simply need to connect your phone to your PC via a USB cable. Then open the Quick Heal dashboard and scan the device from there. Since you are running a fairly new version of Windows Phone, this should not be an issue.
Regards.
Thanx to yaar
I have been using QH antivirus on my Android Phone since last year and it has given me given me good service. Thank you.
Thanks for the update.
I am not able to update my QH. I purchase new QH 2014. Please provide me link for new update.
Hi Shashi,
If you are referring to renewing your antivirus, you can visit this link – https://www.quickheal.co.in/quick-heal-product-renew/
If you are referring to updating the virus database, you can visit this link – https://www.quickheal.co.in/quick-heal-antivirus-updates-download
Regards.
A malware UniDeals comes popping in every time I press “Enter” or tap to enter. I have tried to delete this extension from Chrome, but still it pops up with bizarre Ads. Please advise. Thanks
Hi Ramji,
You should try resetting your Chrome browser and then run a full-system scan via Quick Heal. If that also does not work, contact our support center and they will assist you. You can view the steps on how to reset your Chrome and other browsers by visiting this link – https://bit.ly/1zVIXko
Regards.
THANKS QH FOR UPDATING
I would like to thanx to support. I have got registration issue in my laptop and they helped me to solve that easily.Thanx
To
Madam/Sir
Pls. tell us in detail how its antivirus help full for security in computer system.
Thanks
With regards
K N GOSWAMI
Hi Mr. Goswami,
An antivirus security suite provides protection against several risks such as viruses, adware, Trojans, worms, dangerous downloads, spying, theft and many other setbacks. We recommend that you go through our several blog posts for more information as an antivirus is an essential program for any Internet connected PC. If you have any specific questions about any feature or service, do let us know.
Thanks and regards.
please tell me actually what is to be done regarding the freak attacks. As we don’t used the computor much but still what precations should be taken as we to have installed quickheal for safty.
Hi Narayansingh,
Since the FREAK attack is a security risk from the point of view of service providers, there is not much you can do from your PC to evade this risk. Visit freakattack.com and if you see a message saying that your browser is vulnerable, then use a different browser for some time.
Regards.
what is this phenomena that my pc shuts down any time. may be after 1 or 2 or ……..5 hours. There is no hard and fast rule for this. It is not necessary that I am on net.
will be thankful If you clarify.
Hi Vijay,
We cannot comment on this without knowing further details about the machine and any messages that are displayed before your PC shuts down. We recommend that you contact our technical support team for further assistance with this issue. You can reach them in the following two ways:
1. You can call them on 0-927-22-33-000
2. You can submit a ticket by visiting this link – https://www.quickheal.co.in/submitticket
Regards.
How to delete virus in guardian antivirus powered by quick heal
Hi Deepesh,
Can you share some more details about this virus issue that you are facing. This will enable us to help you better. Alternatively, you can contact our technical support team directly by calling them on 0-927-22-33-000. They will be able to guide you on how to remove this virus from your machine.
Regards.
i really enjoy this quick heal,is pretty good and the best so far
Protection is out of date Virus protection is not updated since long time click update Now to fix the problem
Hi Darakhsinda,
Kindly contact our support team for assistance with this. You can reach them in the following ways:
1. Call them on 0-927-22-33-000
2. Submit a ticket by visiting this link – https://www.quickheal.co.in/submitticket
Regards.
Everything is fine, But, why don’t you make this Quick Heal total sequitur app to update automatically by giving both the options Wi Fi only / Mobile network and Wi Fi. If you provide, We don’t need to update quick heal every time manually.
Hi Dileep,
The virus databases are updated automatically only. You do not need to manually update the database everyday. This service is applicable for desktop products as well as mobile products.
Regards.
QH Anti malware is unable to clean a malware at : HKEY LOCAL MACHINE software DeviceVM. Wile running QH AM it shows cleaning, in next clean it again shows up. How do I clean it?
Hi Basudev,
Since this malware seems to be installed on your machine, you should try removing the registry key from where you have got this address. Or you should reset your web browsers. If the malware is still present on your machine, then you can contact our support center on 0-927-22-33-000. They will help you remove it completely.
Regards.
Sir,
Please do introduce your application for Windows platform too. So that users who are in windows Platform in phone will remain protected.
With Regards,
Saurabh Ranjan
Hi Saurabh,
Thanks for the feedback. We have shared the update with our development team.
Regards.
Dear Sir,
I am using quickheal internet security 16.00. one day suddenly a window named quickheal firewall security alert displays. It says it is my last chance to block svchost.exe which is demanding outbound connection. There are two options, one to aloow it and the other to delete it. I shut down my computer. And after that chrome and firefox browsers are not working. Please suggest what should I do.
Hi Soumen,
Our engineers would be glad to solve this issue for you.
1. You can submit your query at https://bit.ly/Askus. The Team will get back to you with a solution.
2. You can also contact them at 0-927-22-33-000.
3. Alternatively, you can chat with our engineers by visiting this link >> https://bit.ly/QHSupport >> “Chat with Us”
Regards,
I am using quickheal products in 1 desktop 2 laptops And 3 android phones.fed up with to maintain different product keys and different renewal dates.pl suggest solution.
Hi AnilKumar,
We understand that this may be slightly cumbersome to manage. But we request for your patience. You can maybe try renewing your products on the same date so that all future renewals come around at the same time.
Regards.
is QH GIVES GOOD PROTECTION FROM MALWARES
Hi Akshat,
Quick Heal provides protection against all types of known and unknown malware.
Regards,
GOOD