2 month Bonus for Early Renewal FAQ
Our post on renewal benefits received a lot of feedback and a lot of questions. We offer a bonus period of 2 months to users who renew their license before the expiry date. Here is a list of FAQs that provide answers to all the questions we received.
- Question: If I renew my Quick Heal 3 months in advance will the new subscription duration be added to existing subscription from the date of expiry or will I lose my 3 months subscription?
Answer: New subscription period is always added from the date of expiry. For instance, if your license is to expire on 1st October 2012 and you renew on 15th June 2012, you will get 1 year and 2 months (bonus) added to 1st October. So your new expiry date will be 1st December 2013.
- Question: If I apply for a 3 year renewal do I get more than 2 months bonus?
Answer: Yes. 3 year renewals get a discount structure that allow a user to pay for 2 years only. For instance, if you renew for 3 years you will only pay for a 2 year renewal. Hence you get a bonus period of 1 year. In addition to this, you will receive 2 months bonus if you renew before the expiry date.
- Question: Is the bonus applicable only if I renew online? Or can I get it if I renew through a vendor also?
Answer: The renewal bonus is applicable in both cases. You can receive it through online renewal or through a vendor as well.
- Question: Will I get periodic reminders about my expiry date and renewal from Quick Heal?
Answer: Yes. You will receive a pop-up message via your registered Quick Heal product on your PC for the renewal and expiry dates. You will also receive reminder emails on the email ID that you have registered with us.
- Question: Is the bonus period applicable to Quick Heal mobile security as well?
Answer: Renewal offers are applicable only for the following products – Quick Heal Antivirus Pro, Quick Heal Internet Security and Quick Heal Total Security.
- Question: Who do I contact to get further details?
Answer: You can send an email to ‘info@quickheal.com’ for further information. If you have queries on renewal you can send an email to ‘renew@quickheal.co.in’ or visit this page on more renewal FAQs to learn more about the renewal process.
109 Comments
i cant update my quick heal internet security database…..
Dear Sirs,
I hane Quick Heal Internet Security 2012 Premium is installedin my PC.
Now I want ot know the date of expiry of the product and when I am to renew my product to get two months bonus?
Thanks.
Yours
P.Banerjee
Hi P. Banerjee,
You can view the expiry date and validity period of your licensed copy of Quick Heal by accessing the ‘About’ section under ‘Help’ in the upper right hand corner of your Quick Heal Dashboard (screen).
You are entitled to 2 months bonus only if you renew it before the expiry date.
hi,
I have 15 standalone licences and 20 user admin console.
I want know that when my standalone licenses is expired then I will be able to migrate these users to admin console and how much i have paid for the same.
Hi Sagar Mishra,
We have responded to your query via email.
Thank You.
Nice protection from Quick Heal Technologies
i have purchased Quick heal total security 2012 to renew before the expiry. i am using Quick Heal Internet security right now.will the bonus applicable with this Total security 2012 if I renew.
Please contact the renewal ID mentioned in the post for more information.
quikheal best antivirus soft.
thank
I have on several occasions tried to upgrade Quickheal 2012 virsion but it could not be upgraded.Can u help me ?-Jayesh
Here is the link for upgradation: https://www.quickheal.com/updates.asp
thank u
i like quick heal
so sweet
the best cliner of computer
best
quick heal is absolutely best.
best one
best quick heal
we have quick heal. purchased in different period for the diff computers. will it be possible to cluster all computer update with in one period.
Hi Sunil Kansara,
Please check your email for your solution.
Thank You.
please update my quickheal antivirus
Hi Arun,
In order to update your Quick Heal product, you need to open the dashboard and click on the Update button at the upper right corner. In case you face any difficulties you can send an email to support@quickheal.com and you will receive assistance. Thank you.
best best best world best softwer….thenks …i love u quickheal….& plzzz tell me how to use mobile antivirus….+919712298188…
Hi Nikesh,
You can download our mobile antivirus app, Quick Heal Mobile Security, from the Android Market (Google Play) or from the BlackBerry App World. Alternately, you can purchase the product by following this link – https://www.quickheal.com/mobileseclt.asp.
I am using QH Internet Security valid upto Dec 2012.
I intend to switch over and renew for TOTAL SECURITY for three years. What will be the price and bonus and other benefits…
Also please reply me on my e-mail ID…
Thanks !
Please check your email. Thank you.
Lovely Heal…
for the first time I use Quick heal Antivirus effective fast healing Quick thank you heal.
GOOD………!
Quick heal is Very Very Good Softwer
Thenk You.
After Installing quick heal I am not able to install drivers for my laser printer HP 1015. What is the solution ? Can I uninstall quick heal, Install
the printer driver, then install quick heal again ?
quikheal best antivirus software.
I like quikheal thanking you (.)
Nice protection from Quick Heal Technologies (.)
Damn Gud At Wares Using Three Lappy And Three ov Emmm Rocks, No Virus Tnsn at All…
Loved it Since 4 Yrs @QH…
Quick Heal Total Security Very Good Protection for my PC
icant actvate my antivirus
Hi
Nice protection from Quick Heal Technologies
better service of quick hel technologies.
i m using quickheal internet security it is besttt…….
and i like it too much..
dear sir please send me quick hill activation code thankyou
to good
Its too Good…!!!!!
i am like this , and safe my computer .
Q1: I have a Quick Heal Total Security Licence for my DeskTop Compute. Am I also permitted to use it (additionally) for my laptop and a 2nd laptop (my daughter’s)?
Please advise. Thanks.
Q2: If I want to renew my QH Licence (for 3 years) and avail of the benefits you offer, does the renewal need to be done within a specified time before expiry OR anytime before expiry?
Hi Ashok M,
We have responded to your query via email.
Thank you.
quick heal is very good & virus safe software
hello,
I have been using QH since 2011. and its a good experience.
Thanks.
I like so much quick heal because there not big file of system.i like itttttttttttttt…………………
Can I upgrade internet security with total security by my licence renewal.
Hi Amit Mehta,
Quick Heal Internet Security and Quick Heal Total Security are two separate products. You can send your queries to renew@quickheal.co.in and they will get back to you with clarifications for you. Thank you.
quick heal is very good & virus safe software
Quick heal total security license is expiring today and it is not in my name my hardware engineer had purchased the copies earlier and he had sold the same to me. but right now i want to buy it on my own name. if i pay for 2 years the what will be the cost.
Please revert
Hi Ravi Angari,
Please send an email to info@quickheal.com with details of your case and they will help you find a suitable solution.
Thank you.
I m Not able to copy any data in any other drive, can you help…………………………….thanks
Hi Sachin Kumar,
Please send an email to support@quickheal.com and our support team will assist you in solving this problem.
Thank you.
I cant find my mobile name on quich heal mobile list… My mobile phone model is Samsung Galaxy5 GT-I5503
Hi Rahul,
We are constantly working towards adding more mobile models to the Quick Heal list. We shall inform you as soon as this model is added to Quick Heal support.
Thank you.
hi mayur! I am not able to update quick heal, kindly guide me how to update
Hi V.B. Raju,
Our support team can be contacted at support@quickheal.com. They will be able to assist you with updating your Quick Heal product.
Thank you.
quick heal total security installed, registered but not getting updated. pls give me required guidens for updating-Thanks
how do i renew my quick heal total security????
Here is the link for the renewal page for Quick Heal products: https://www.quickheal.com/store_renew_ind_opchk_new.asp
@tejeshwar @A .P. Kamath @mayur u kharat
We request you to send an email to support@quickheal.com with your queries. You will receive prompt and effective clarifications. Thank you.
@santanu chatterjee @BIJAL JOSHI @rupesh pathak @rama shankar singhal @Aniraj Pradhan @YADVENDRA SINGH @Divyesh Virparia @jahangeer
Thank you for your continuous support and kind words.
@Rajkumar Ghosh @jitendra @jaafar @B. kaha @n.p.singh @ajay kumar @BHANWAR HADA @Alpesh Shah
Thank you for your support. We are glad to be of service to you.
I like the way Quick Heal renewal services for extended of 1 year more. That means we will get three year at least tension free. But i will request the management that please more stuctured on on line support as it is my 4 years to get the renual of the product. Today again i have renual for more three years. Wishing QUICK HEAL all the very best for the upcomming innovatate services/ideas.
hii rahul………..!!!!!!!!
There is a link below for add ur mobile in ur quick heal…
http://www.quickheal.com/pc2mobfrm.asp
U have to submit your mobile info along with ur product key by login on above link
Ur mobile will be added in u qh…
Thank U….
Yours…. friend!!!!!
Biiiiiiiiii………..!!!!!
i formatted my hard disk now i want to reinstall my quick heal total security 2012 antivirus what should i do now, i have got the serial number.
Hi,
Please send an email to support@quickheal.com with details of your situation. You will promptly receive effective assistance.
Thank you.
i formatted my hard disk now i want to reinstall my quick heal internet security…..i got product key in it….Pls reply asap….
Hi Uday,
Please visit this link – https://www.quickheal.com/supp_tic.asp.
You can provide the details asked for on this page and our support team will get back to you with a solution.
Thanks.
how much is price of total security 3years renewal pack ?
Hi Amit,
Please send an email to renew@quickheal.co.in with your query. You will be provided with an answer promptly.
Thanks.
Dear Sir,Kindly renew my quickheal internet sequirty so that I can avail 2-months extra offer.
Hi Kaushik,
Please visit this link to submit a ticket for renewal of your product – https://www.quickheal.com/supp_tic.asp.
Thanks.
Dear sir,
i have purchased the Sony companies pen drive of 4 & 8 GB with that i got 2 quick-heal total security 4 months free.
i have activated the the 1 before 4 months and now i am not able to activate the 2nd activation key.
my cell no is 9403300666
Hi Mahesh,
You will only be able to activate the second key on the same PC once the first key has expired. If you are facing further issues, kindly visit this link – https://www.quickheal.co.in/supp_tic.asp. Our support team will aid you.
Thanks.
i like this total security
sir, I want to know that I have Quickheal total Security 2012 with Expiry date of 29 june 2013. I want to upgrade it with Quickheal Total Security 2013, for that how much I have to pay. please tell me.
Thank You
Hi Suresh,
You can upgrade to Quick Heal Total Security 2013 for free. You will not have to pay anything for this purpose. Kindly visit this link to download the installer – https://www.quickheal.com/builds.asp. Please note that you will need your existing Product Key for this purpose.
Regards.
please tell me what is the process to get the bonus period, if i purchase it from the Vendor.
Hi Ashiqur,
The 3 months that you received last time may have been clubbed with some other scheme. Our policy is to provide 2 months bonus if you renew your license before the expiry date. You can contact your vendor and ask him the renewal process. Also ensure that you get a renewal key and not a fresh product key.
Regards.
Last time I got 3 months bonus, won’t I get the same this time also?
quickheal ts renew offer in jan. 2013
I have purchased a Quick Heal Total Security 2012 for 3 users regular edition . Now I want to renew for another year through online. How to proceed with and which product key number out of the three product keys will have to apply. Please suggest.
Hi Manas,
Please visit this link – https://www.quickheal.co.in/submitticket.asp. You can submit a ticket for renewal here and you will get the required steps once you submit the ticket. Keep all the product keys that you possess at your disposal as they will all be needed.
Regards.
Hi, I am in Australia right now, my quick heal license is going to expire in 20 days, want to ask, is it possible to renew online from here but in indian currency?
Hi Sarika,
Thank you for writing to us.
Kindly visit this https://www.quickheal.com/submitticket.asp and raise a request. Our support team will get back to you to resolve the issue you are facing.
Regards,
I’ve used single user total security on 2012,in 2013 in i bought 3 user. i want to renew mine. is it possible?
Hello Abir,
Thank you for choosing Quick Heal to protect your computer.
We request you to kindly contact our support team at 0-927-22-33-000.
You can also raise a query at https://www.quickheal.com/submitticket.asp. Our support team will get back to you to resolve the issue you are facing.
Regards,
Renew update
Hi Narendra,
Kindly contact our support team at 0-927-22-33-000.
You can also raise a query at https://www.quickheal.com/submitticket.asp. Our support team will get back to you to resolve the issue you are facing.
Regards.
Thanks Quick Heal
How can I renew my product with new product key instead of renewal code?
Sunday, October 19, 2014
I was given a free trial quickheal antivirus malware and it has run out. I was told that it would no longer scan my computer, so I went and bought one year of this program directly from Quick Heal Technologies Private Limited Saturday, Oct, 18 2014 Quick Heal AntiVirus Pro NQHAVD01U12 $30.00 US. Now I am not getting any scanning of my computer. I paid by visa pay pal and I am assuming that you have taken this amount ($34.85 Canadian Dollars) out of my account. What is going on. I would like to know if the quick heal anti virus malware is on my commputer. I have sent several e-mail messages, but it comes back saying that the e-mail address could not be located. Did this several times to make sure I typed the correct address and they still returned unable to locate address. Please respond quickly.
Thank You
Mrs. Barbara French
Hi Mrs. Barbara,
We are very apologetic about the inconvenience caused. Can we kindly request you to visit this link and submit a ticket there with your details – https://www.quickheal.co.in/submitticket. Our technical support team will get back to you immediately with a solution and rectification for this. Such technical snags happen very rarely and we will get it fixed for you as soon as possible.
Best regards.
I just checked in QH website that they are providing 3 months bonus if we renew within 30.10.2014 Kindly tell me the how to purchase ( Both online And offline) shall i get 3*3= 9 months bonus if i renew with 36 months ?
pls reply…
Hi Abbas,
You can renew your product in any of the ways mentioned below:
1. For Online renewal, click here – https://www.quickheal.co.in/quick-heal-product-renew/
2. For offline renewal, contact your nearest Quick Heal branch. Click here to locate a dealer – https://www.quickheal.co.in/quick-heal-dealer
3. Email your product key to renew@quickheal.co.in with your additional contact details.
For one Quick Heal product renewed before 31st October, you will only get 3 months of extra validity. Click here to read the Terms & Conditions.
For further information, please get in touch with our Renewal Team at 020-66835912, 959 ,971
Regards,
Dear Sir,
I have a query. My Quick Heal Antivirus is about to expire in 10 days. I have already sent money and updated in email for its renewal. But till now it is not renewed as the pop-up message appears reminding its expiry date. I would like to know that licence is renewed after the expiry date passes or before the expiry date ? I would be grateful to you if you guide me for this query.
Hi Mousumi,
Thank you for using our product. Our Support Team can help you solve this issue:
1. You can submit your query at https://bit.ly/Askus. The Team will get back to you with a solution.
2. You can also contact them at 0-927-22-33-000.
3. Alternatively, you can chat with our engineers by visiting this link >> https://bit.ly/QHSupport >> Chat with Us
Regards,
How can I renew my quick heal antivirus pro with a product key.
Hi Jayanta,
Please visit this link from where you can update your Quick Heal product with your Product Key – https://www.quickheal.co.in/quick-heal-product-renew/
Regards.
I have product key but not accept quick heal total securirty . I have not renewal code please help me
H Kishu,
Our support engineers would gladly help you with this issue. Please visit https://bit.ly/QHChat to chat with us online. You can also raise a ticket at https://bit.ly/Askus and we will get back to you at the earliest.
Regards,
I am using QH Total Security for last 1 year. There is a product ‘QH Total Security 36 Months Upgrade Gold Pack”. If I buy this product, will my Anti virus will be renewed for next 3 years?
Hi Koushik,
Our team would gladly help you with this. Please visit https://bit.ly/QHChat to chat with us online. You can also raise a ticket at https://bit.ly/Askus and we will get back to you at the earliest.
Regards,
honesty is a best policy
Dear Sir/Madam, pse do tell us about using of smartphone against various virus threat s and it’s precautionary measures to be taken
Thanks