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Rahul Thadani
The New and Improved Quick Heal 16.00 is Finally Here – What’s New
November 24, 2014

Keeping up with the tradition of serving our customers with salient new features every year, we are proud to announce that the new and improved Quick Heal 16.00 has now arrived. The famed R&D center at Quick Heal constantly strives to create new products that are aligned with the customer expectations, and we take immense pride in the fact that we provide that something extra every year.

Quick Heal 16.00 series

This year, our focus shifts towards the hordes of online shoppers and users who carry out banking transactions over the Internet. As more people have access to the web today and a greater percentage of the population conducts their banking activities and purchases online, we feel this is the apt time to provide our customers with a security layer aimed at safeguarding these transactions.

With that in mind, here are some of the salient features of the new and improved Quick Heal 16.00 that you can utilize for your online security needs today.

Highlights of the new and improved Quick Heal 16.00

Safe Banking for the masses

With the help of this feature, you can now conduct secure financial transactions on banking portals, e-commerce websites and other similar platforms that involve payments and confidential credit card details. The Safe Banking feature of Quick Heal:

  • Blocks fraudulent and malicious websites that steal user information
  • Gives automatic protection against threats such as phishing, identity theft, insecure HTTP connections etc.
  • Ensures that the site you are conducting banking or online shopping on has a secure connection
  • Blocks malicious programs that record user keystrokes
  • Prevents you from getting redirected to other malicious websites

Enhanced PC2Mobile Scan for multiple models

Today, anyone who has Internet access potentially owns a smartphone. Quick Heal now grants the ability to plug in your smartphone to a Quick Heal protected PC and scan your phone for malware and other threats. The enhanced PC2Mobile Scan feature offers the following benefits:

  • Effectively scans smartphones for spyware, viruses and other malware embedded within them
  • Supports all makes and models of Android, iOS and Windows Phone operating systems
  • Supports USB or Bluetooth connections

Vulnerability Scanner to pinpoint known security vulnerabilities

This enhanced feature in the new and improved Quick Heal scans your PC for known vulnerabilities within popularly used programs from vendors such as Microsoft, Adobe etc. With an advanced scan engine to locate vulnerabilities in a machine, this feature lists out vulnerabilities in installed programs and shows the patches that should be installed by the user. Vulnerability Scanner provides the following key benefits:

  • Runs automatically in the background whenever a Full System Scan is initiated
  • Notifies about critical computer security flaws that allow hackers to hijack your PC and data

Remote Device Management (RDM) for hands free security control

Previously, only the users of Quick Heal mobile products could utilize the RDM feature to access their license details and console. Now this feature has been extended to include desktops and laptops as well. RDM enables you to control your Quick Heal license details and other functionalities through a seamless cloud-based account. RDM provides the following key benefits:

  • You can remotely view the security status of your device on the portal
  • You can renew and manage your product license or multiple product licenses
  • You get notified of any critical situation such as a malware infection on your system by accessing the cloud-based account

You can access the Quick Heal RDM portal by visiting this link.

How existing Quick Heal users can get these features

The upgrade to Quick Heal 16.00 will be available from 6th December, 2014. Existing users can download the upgrade for free from 6th December.

Users who do not have Quick Heal installed on their machines can either download a trial or purchase the product outright by visiting this link.

A key aspect of introducing new features such as these is staying aware about what our users think about these benefits and their functionalities. As always, we would love to hear from you and know your opinion on these key features and how they would benefit you. Is there any feature that you would like to see implemented in the future? Do let us know, and in the meantime, Stay Safe!

Have something to add to this story? Share it in the comments.

Rahul Thadani
About Rahul Thadani
Rahul is a web enthusiast and blogger, and has been writing about the computer security industry for the last three years. Following the latest technology trends,...
Articles by Rahul Thadani »

147 Comments

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  1. Kotresh GollarattiNovember 24, 2014 at 5:38 PM

    Please add download link…
    If it is arriving soon please announce its release date…

    Reply
  2. quick heal is doing a great service for internet users and i hope the new feature will enhance the security. since i am not a pro but believe that quick heal is the best. waiting for 6th December.

    Reply
  3. Someshwar MurkuteNovember 24, 2014 at 7:25 PM

    It’s great . . .
    But will it support Win XP 32-bit & 68/bit?

    Reply
  4. bakwas hai. don’t buy it. waste of money and time

    Reply
  5. Thanks Quick Heal…!!

    Reply
  6. manish patelNovember 24, 2014 at 7:42 PM

    1. quick heal has not feature to prevent unwanted e mail to block permanently .
    2. 2nd when ever any site we open undesired web site opens itself without doing anything even quick heal internet security is on .
    3. many duplication of programme remain after full quick heal protection scan.

    Reply
    • Hi Manish,

      Answers for:

      Q1. Quick Heal has Email protection feature to block “Malicious” email and SPAM protection to block “SPAM EMAILS”. However, if you want to block specific emails, you can blacklist the same via your Quick Heal product. It is not necessary that an unwanted email is a spam or a malicious email.

      Q2. If you are referring to unwanted pop-up ads that occur whenever you open a site, it might mean that your browser has installed an unwanted toolbar or an add-on. Also, it might mean that your browser’s pop-up blocker is not on.

      Q3. To detect duplicate files, you must run Quick Heal PCTuner. Once the files are detected, it is up to the user to keep or delete the file.

      If you need any further assistance on this, please contact our support team at 0-927-22-33-000.
      You can also raise a query at http://www.quickheal.com/submitticket.asp. Our support team will get back to you to resolve the issue you are facing.

      Regards,

      Reply
  7. Great news ! Look forward to it !

    Reply
  8. I look forward to the PC2Mobile scan facility for my phone which was not listed in the earlier version.

    Reply
  9. Aakash GoenkaNovember 24, 2014 at 8:49 PM

    Quick Heal has been providing wonderful service always. But hope it delivers what it promises this time, since lot of features that are being advertised these days are not yet available. It would be appreciated if the features are first incorporated and then advertised or at least included in the new version on 6th December. Apart from this Quick Heal Services are best and hassle free.

    Reply
  10. Ok Thank u. Plz remind me after 6th December.

    Reply
  11. amadou mamoudouNovember 24, 2014 at 9:31 PM

    wonderfull work.congratulations
    best regards

    Reply
  12. KARMA TSETEN BHUTIANovember 24, 2014 at 9:54 PM

    QUICKHEAL IS THE ONE OF THE BEST A/V AMONG ALL OF THEM

    Reply
  13. MALAY KUMAR GARAINovember 24, 2014 at 9:55 PM

    very good news……………………………………………………..

    Reply
  14. Manas Kumar DebNovember 24, 2014 at 10:09 PM

    Quick heal constantly wards off fraudulent and malicious attacks when we use internet. Surely new feature will explore new horizons and keep us safe. Awaiting eagerly for 6th December. Being a loyal user since 2009, I hope I shall get link in my mail for updating my existing version of total security.

    Reply
  15. Very Nice Quick Heal Antivirus.

    Reply
  16. Yes Quick is true the only professional virus protection. Everyone should have this. Just make our lives safer and peace of mind. Quick Heal you rock

    Reply
  17. Thanks again Quick Heal for Upgrade and Keeping our PC/Laptop safe…

    Reply
  18. With quickheal installed in my pc i need not to worry about anything . I have used many antiviruses but believe me none came close to quickheal. It is the best antivirus available in the market ,keep the great work going ….!!!

    Reply
  19. Abinash DehuryNovember 25, 2014 at 12:54 AM

    Quick Heal is the best internet security I ever had. I want to check out it’s new version. Well, waiting for it’s release date.

    Reply
  20. Great I am very satisfied with quick heal. I have moved to Canada but online support is too good .Very satisfied

    Reply
  21. suresh chandra mitalNovember 25, 2014 at 4:33 AM

    I have already paid for renewal of quick heal total security on line and hope
    the renewal to be done as promised from nov14 tofeb2016(for 1 year and 2 months),as such nothing is further required till next renewal.
    S.C.Mital

    Reply
  22. Been using Quick Heal for 3/4yrs and no problems

    Reply
  23. Vinod K KochharNovember 25, 2014 at 7:00 AM

    It is very nice that you are constantly striving to improve the Quick Heal Antivirus product. Congratulations on the new development. Is the product updated to the new version automatically for all those who are using Quick Heal. I am using Quick Heal for more than 4 years and I am completely satisfied. V.K. Kochhar

    Reply
    • Hi Vinod K Kochhar,

      Thank you for your kind appreciation. As an existing user, you will get a free upgrade to Quick Heal 16.00 soon. You can perform the upgrade in a few simple steps. We will notify our users as soon as the upgrade becomes available.

      Regards,

      Reply
  24. arvind raturiNovember 25, 2014 at 7:41 AM

    It gives me great satisfaction having read the details for impending upgradation

    Reply
  25. T.A.SANKARANARAYANANNovember 25, 2014 at 7:46 AM

    Congratulations on your new achievement. Keep the RND good work. Eagerly awaiting to upgrade.

    Reply
  26. GREAT WORK ,ALL THE BEST !

    Reply
  27. I have quick-heal total security 2014 licensed version. can I get quick-heal 16.00 for free??

    Reply
    • Hi Vidagdho,

      You can get a FREE TRIAL of Quick Heal 16.00. To download, click here

      Regards,

      Reply
      • umesh chadhaDecember 8, 2014 at 12:12 PM

        Only Free trial , I have received an e-mail,which says; A free upgrade to the 16.00 version will be released soon in the coming weeks for existing Quick Heal users
        I want to know that if we would have to uninstall the version 15 first and then install
        the new version. I have the product key & installation no.

        Reply
  28. Sikander BhardwajNovember 25, 2014 at 9:17 AM

    I’ve been using QuickHeal Total Security since this Jan and it is not able to detect to Adware.So Please find a solution.

    Reply
  29. Markandeya MahapatraNovember 25, 2014 at 9:21 AM

    A great package really. I have faced no difficulty with quick heal total security.

    Reply
  30. good work…keep it up

    Reply
  31. SUBRAMANIAN K SNovember 25, 2014 at 10:36 AM

    I am ery much satisfied by Quickheal software. I am surprised to note the software block the mails received by me warning that the mail contains harmful contents. This happens in facebook also
    Thanks to Quickheal
    K S Subramanian BCom FCA

    Reply
  32. Thanks Quick Heal team for providing us with this new version. I was really wanting this type of software that prevents hackers from stealing our online shopping transaction details. You guys really do a great job. Quick Heal rocks.:) God bless you all.

    Reply
  33. I feel comfortable and safe with QuickHeal antivirus for last three years.

    Reply
  34. how to scan mobile and samsung tab 4 using QUICKHEAL

    Reply
  35. excellent anti virus software

    Reply
  36. i am very much delighted & waiting for your new and improved quick heal 16. i think internet banking, e-commerce is not safe enough without quick heal.

    Reply
  37. i use quick heal service since long time, it is really very use full and safe i want only one fetcher should be add and that is secure eraser from that we can delete any file permanently and safely

    wish i could see in next upgrade

    Reply
    • Hi Girish,

      Thank you for using Quick Heal. The feature that you are referring to is present in Quick Heal Total Security in the form of Privacy Protection. If you are using this product, then you can go to PCTuner and from there you can delete your data securely and permanently.

      Regards,

      Reply
      • Thanks you Rajib Singha for reply

        but i m using quick heal internet security, how can i do it from quick heal internet security .. or please tell me how can i upgrade it from internet security to Total security

        Reply
  38. Hemant Chintamani JoshiNovember 26, 2014 at 12:28 PM

    Thank you for coming up with new version of Quick Heal. At present I am using Total Security valid for 3years. I am eager to download the upgraded version of Quick Heal Total Security.
    Regards

    Reply
  39. I have a trial version installed on my PC. Will I also be able to upgrade my software?

    Reply
  40. Thank you for coming up with new version of Quick Heal am using Total Security valid for 3years bay

    Reply
  41. vasant bhosaleDecember 3, 2014 at 3:05 PM

    hi
    thanks for new improvement
    but my ? is when qh user update offline thru.patch why ? file size goes
    bigger can you resize constant min mb

    thanks again

    vasant

    Reply
  42. Sudhir ChauhanDecember 3, 2014 at 8:26 PM

    Quick heal safe browsing is not working in google chrome Version 38.0.2125.111 m

    so safe banking also not work in your update,,so first of all solve the old problems before lunching new feature.

    Reply
    • Hi Sudhir,

      Quick Heal Browser Sandbox is compatible to all Internet browsers. If you let our Support Team analyze the issue, then we are sure you will receive a solution. Please get in touch with them at +91 927-22-33-000. You can also post your query on our official forum – http://bit.ly/QHForum

      Regards,

      Reply
  43. Kaspersky is much better.

    Reply
    • Hi Ritwik,

      Thank you leaving your comment here. We would recommend you to give a try to our products, and we are certain that you will come back to us with a positive feedback.

      Regards,

      Reply
  44. Farhad MullickDecember 4, 2014 at 1:45 PM

    Thank you for coming up with new version of Quick Heal am using Internet Security valid for 1year bay

    Reply
  45. Farhad MullickDecember 4, 2014 at 1:47 PM

    Thanks & Regards

    Reply
  46. Kotresh GollarattiDecember 4, 2014 at 2:04 PM

    Sir I am using Quick Heal Total Security 2014. I want upgrade it now, so I have downloaded using your download link posted in upgrade downloads sections. But what is happening you know, it showing message like this:-
    YOU HAVE ALREADY INSTALLED QUICK HEAL TOTAL SECURITY PRODUCT PLEASE UNINSTALL THAT..
    So what to do…
    please help me

    Reply
  47. i use quick heal internet security service since long time,
    it is really very use full and safe i want to upgrade quick heal internet security to total security i m ready to pay charge if any

    please reply

    Reply
  48. Hi Quickheal team,

    People with disabilities (such as me having blindness) also use computer. We use screen readers (also known as talking softwheres) to access computers and mobile devices. It reads out whatever you see visually on the screen via a speach synthesis. Do you plan to incorporate accessibility in to your products, so that we can use these softwheres effitiently with screen readers?

    You might be wondering that i can’t see, then how did i submit the captcha image before submitting comment form? then the answer is i had to ask a sighted person who canread the image to me so that i can submit the form.

    Reply
  49. Updated QH Total today.The update was smooth and trouble free. Congratulations and thanks for the excellent work. Keep it up.

    Best regards

    Reply
  50. Hari Shankar ChaudharyDecember 8, 2014 at 9:54 PM

    Hi
    I am using quickheal total security. But quickheal secure browser & safe banking does not insert print out in OneNote 2010. While in normal browser OneNote 2010 works fine. I hope an update will be provide to solve this issue. I contact customer support but they could do nothing because of 2G internet connection.

    Reply
  51. Jashan Preet SinghDecember 11, 2014 at 12:04 PM

    Sir I am a existing quick heal internet security user.
    How to update to 16.00?

    Reply
  52. Alok SrivastavaDecember 18, 2014 at 12:45 PM

    Dear Sir,
    I have purchased QH Pro installed in my office behind a proxy server. I am unable to update to ver 16.0 now.
    Kindly tell me the procedure.
    Thanks
    Alok

    Reply
  53. Its not upgrading i installed the version 16 setup….but its not upgrading pls help me and give me leagle link so thati upgrade Quick Heal from version 15 to 16 version

    Reply
  54. Hello Quick Heal Team

    First of all, thank you for the wonderful product.

    This is my first ever posting on this blog. I am a satisfied user of QH but I have some querries . I am a registred user of QH Total Security for more than 2 years as of now.

    Presently, I am still using the 2012 version 13.00 (purchased from shop ).I have renewed it for 3 years – validity till Aug 2016 (bonus 2 months included)

    your website states that the upgrade to version 16.00 is free ?
    [ http://www.quickheal.com/upgrade/#3 ]
    Questions :
    1) Is it the trial version that is free or the full version . If it is a trial version then I dont want to upgrade because mine validity is till Aug 2016. So please let me know about it .

    2) The download instructions says : ”
    Download the Quick Heal Upgrade 16.00 file
    Save the downloaded file on your system
    Run the downloaded file ”

    Where do I download ? c:temp or c:users\Downloads
    Do I need to delete the downloaded folder after upgradation is complete or does it gete deleted automatically ? or do I have to always keep it saved on the hard drive ( similar to the emgpkg file for scanning with emg disk scanner)

    3) will the validity still remain same ?

    4) After installing verion 16.00, if I need to uninstall later on, then after reinstalling and reactivation(using my original CD) what will it be ? QHTS 2012 or QHTS version 16.00 ?

    5) wrt the websites :
    http://blogs.quickheal.com/the-new-and-improved-quick-heal-16-00-is-finally-here-whats-new/

    and

    http://www.quickheal.co.in/home-users/quick-heal-total-security

    I still couldnt’t figure out the differences between QHTS 2012(version 13.00) and QHTS version 16.00

    Both seem to be the same ?????????

    Please let me know.

    Thanking you.

    Sincere regards

    Reply
    • Hello S. Dutta,

      Thank you for writing to us.

      Questions:
      1) Is it the trial version that is free or the full version. If it is a trial version then I don’t want to upgrade because mine validity is till Aug 2016. So please let me know about it.

      >> This is a full and registered version.

      2) The download instructions says: ”Download the Quick Heal Upgrade 16.00 file Save the downloaded file on your system
      Run the downloaded file ”
      Where do I download? c:temp or c:users\Downloads
      Do I need to delete the downloaded folder after upgradation is complete or does it gete deleted automatically? or do I have to always keep it saved on the hard drive ( similar to the emgpkg file for scanning with emg disk scanner)

      >> You can download software in any folder/any location. Once you complete the installation procedure, you can delete the setup file. It won’t be needed after that. (However, you can use it for re-installation purpose).

      3) Will the validity still remain same?

      >> Validity is always connected to the product key. So, whenever you activate with the same product key you will get the same expiry date until you renew the product.

      4) After installing version 16.00, if I need to uninstall later on, then after reinstalling and reactivation(using my original CD) what will it be ? QHTS 2012 or QHTS version 16.00?

      >> For future purpose, we recommend you to install version 16 product only. Please do not use 2012 CD to install it.

      5) WRT the websites :
      http://blogs.quickheal.com/the-new-and-improved-quick-heal-16-00-is-finally-here-whats-new/
      and
      http://www.quickheal.co.in/home-users/quick-heal-total-security
      I still couldnt’t figure out the differences between QHTS 2012(version 13.00) and QHTS version 16.00
      Both seem to be the same.

      >> There is a vast amount of difference between Quick Heal Total Security 2012 and Quick Heal Total Security version 16. The current version offers enhanced and new features such as:
      1. Safe Banking
      2. Advanced DNAScan
      3. Vulnerability Scanner
      4. Remote Device Management Portal
      5. Improved Firewall
      6. Improved Scan Engine
      7. Enhanced PC2Mobile Scan
      8. And so on…

      Some features might seem same, but they have undergone major enhancements in the version 16.00.

      Regards,

      Reply
  55. My subscription is due for renewal in 10 days time and I am constantly being reminded of the same during start up and opening of the QHTS window for quick scans etc.

    However no link is available to effect renewal when I click the ‘RENEW NOW’ / ‘Home user’ tabs.

    Well now what do I do ?

    Reply
  56. Sachin RelekarJanuary 9, 2015 at 1:03 PM

    Hi,
    I’m trying to upgrade to v 16.00 after downloading the file UPGTS32.exe but when executing the file it stops in the middle without displaying any error and the downloading display disappears.

    Could you pl. help me outwith it.

    Reply
  57. narendra rajJanuary 27, 2015 at 2:53 AM

    I”ve already bought quick heal total sequrity for my laptop.there is a function to scan mobile in qhts.I ve got arise ar 52 smartphone.but i’m fail
    to scan it.there is no option to scan arise brand.so please do me favour & resolve my problem asap.

    Reply
    • Hi Narendra,

      Thanks for sharing your feedback regarding this new smartphone. We have shared the details with the concerned team and we believe you will soon be able to scan this smartphone through your Quick Heal product.

      Best regards.

      Reply
  58. HIMANSHU BANSALJanuary 27, 2015 at 3:37 PM

    I HAVE PURCHASED QUICKHEAL TOTAL SECURITY FROM A DEALER AND I AM NOT SATISFIED WITH IT. PLEASE TELL ME HOW TO GET REFUND

    Reply
    • Hi Himanshu,

      We are sorry to learn about your unpleasant experience with our product. We request you to give us an opportunity to help you solve any issues that you might be facing.

      1. You can submit your query at http://bit.ly/Askus. The Team will get back to you with a solution.
      2. You can also contact them at 0-927-22-33-000.
      3. Alternatively, you can chat with our engineers by visiting this link >> http://bit.ly/QHSupport

      Regards,

      Reply
  59. Suchindra ShettyFebruary 12, 2015 at 3:42 PM

    before am using quick heal for my mobile an antivirus.

    But suddenly the app started to hang , while making calls also.

    so I kindly request you to resolve this for me tio continue in your service only

    Reply
  60. Quick Heal Pro 16.00 not install on windows 10 Pro technical preview

    because of Compatibility issues

    so what is the solution??

    Reply
    • Hi Bhuwan,

      We recommend that you wait for the official launch of Windows 10 before you install Quick Heal on the machine. Technical Previews are usually meant for testing and developing software so that once the official launch takes place, software works smoothly on the OS. We strongly suggest you be patient for the official release and announcement before you install software on beta launches.

      Best regards.

      Reply
  61. Hi, I am planning to buy QH Internet security within a few days…But I heard it consumes too many data if I update after 10-15 days..Coz I use 2G connection and it is not possible for me to update daily…Will you say something in this regard??????

    Reply
    • Hi Anik,

      The virus database is updated daily as there are thousands of new malware and virus samples that are discovered. This means that if you update the program after a gap of few days, the data from those several days will have to be updated on your product. This will take a bit longer than updating it everyday. However, this can be resolved with a faster net connection. Anyways, even on 2G, the process will not take more than a few minutes. We recommend that you do not get discouraged by this as these virus signature updates are essential for your antivirus protection.

      Regards.

      Reply
  62. AMOL AMBULKARMarch 2, 2015 at 1:37 PM

    i am user of QH total security from past 4 years without any issue.
    my question is can i download update file for total security 2016
    to update one of my pc (one of three seat)offline? i mean without using quick heal setup downloader.
    thanks and regards.

    Reply
  63. But Window 10 not supported

    Reply
  64. Jigam GandhiApril 10, 2015 at 1:03 PM

    Hi,
    I upgraded to Qh total 16, but sine then I have issues with speed of my m/c, My machine is not able to communicate properly in network as some software running on other m/c , which were taking feed from this m/c has stopped. It was working in 14.

    Pl suggest way to overcome it ?

    Regards

    Jigam Gandhi

    Reply
  65. SAYEED AHMADMay 17, 2015 at 7:52 PM

    Quick Heal Pro 16.00 not install on windows 10 Pro technical preview

    because of Compatibility issues

    so what is the solution??

    Regards

    Sayeed Ahmad

    Reply
    • Hi Sayeed,

      Quick Heal will work on Windows 10 once it is officially released. We cannot guarantee the performance of our product on unreleased Windows versions or technical previews. These previews are usually released for internal testing purposes and not real world scenarios so please be patient.

      Regards.

      Reply
  66. SAYEED AHMADMay 28, 2015 at 2:03 AM

    THANKS

    Reply
  67. ShiladityaJune 2, 2015 at 1:58 AM

    Approximately after how many days after the Win 10 official release can we expect quick heal total security update compatible with windows 10? I use Quick Heal total security as a defense for my pc so I am eager to know for how many days do I have to operate my pc without quick heal defense, if I update to win 10 when the update comes from Microsoft.I prefer not to use it defenseless so if I can get a ballpark figure of the month of quick heal win 10 compatible update it will be very helpful for me to figure out when I can update to win 10 without compromising my pc’s defense. 🙂

    Reply
    • Hi Shiladitya,

      Thank you for writing to us. We have started looking into this and soon we will notify all our users about it. Please bear with us in the meantime.

      Regards,

      Reply
  68. Vinayak SharmaJune 2, 2015 at 7:14 AM

    I am using Quick Heal Total Security 16.00 on my Windows 7 Pro SP1 (32 bit) PC. I have reserved a free upgrade to Windows 10. Will my Quick Heal product be compatible with Windows 10?

    Reply
    • Hi Vinayak,

      Thank you for writing to us. We have started looking into this and soon we will notify all our users about it. Please bear with us for the meantime.

      Regards,

      Reply
  69. I am facing a problem with quickheal internet security 2015. I am using quickheal for last 4-5 years, i didnt face any problems till today. But today my internet connection was not working, so i tried all solutions but it didnt work. finally i uninstalled quickheal and internet started working….so what should i do now…i want this antivirus but how can i work on internet while keeping quickheal as it is?

    Reply
    • Hi Shashi,

      Unfortunately, there was an issue with the update that we rolled out on 1st June. We apologize for the trouble caused and will ensure that this does not happen again. In order to rectify this issue, we request you to follow the steps mentioned on this link – http://bit.ly/1GYpJzv. Do let us know if this helps.

      Regards.

      Reply
  70. I have installed antivirus 14.00 version but I could not upgrade to new version in old antivirus. So how can I update to new version by not installing new version

    Reply
  71. Yogesh SharmaJune 12, 2015 at 11:28 PM

    I was a satisfied customer of quick heal internet security for the last 2 years.
    Recently I installed quick heal total security on my PC(License is valid upto July 5,2016), but it is not updating, every time when I try quick update, a message appears “DEFINATION FILES NOT FOUND” AND “SPECIFY CORRECT PATH FOR AUTOMATIC UPDATE”
    Quick heal remote support was helpful but problem is occurring again.

    Reply
  72. Jadeja Balbhadrasinh MJune 13, 2015 at 11:53 AM

    IN Moblie scan, micromax a 62 and micromax a 67 not detected. It is connected via usb cable. It is scanning only memory card.

    Reply
  73. harsh goyalJune 21, 2015 at 6:25 PM

    if i upgrade from quick heal antivirus pro 2014 to quick heal 16.00,will the product key remains the same for it or not?

    Reply
    • Hi Harsh,

      Yes, you will have the use your existing product key to upgrade your current version of Quick Heal to v16.00. Hence, the product key will remain the same.

      Regards,

      Reply
  74. Muralidahra RaoJune 22, 2015 at 4:42 PM

    How can I update my system offline, Plz suggest me.

    Reply
  75. Shruti Arya MohapatraJuly 6, 2015 at 1:27 AM

    Please Answer…
    How much data is tentatively consumed per day update of Quickheal?
    I have 50MB of data usage left and my AV is not updated from 27th June 2015.
    Will it be enough or I need to recharge for extra data usage?

    Reply
    • Hi Shruti,

      The amount of data needed depends on the size of the security updates. It is not possible to estimate the exact figure. We would recommend you to get the updates because these are necessary to protect your system against new malware.

      Regards,

      Reply
  76. Jince MathewJuly 21, 2015 at 1:01 PM

    antivirus shows “update now”, but when clicking on it, shows it is up to date, but also shows the same “update now” everytime and yellow coloured. give solution

    Reply
  77. Ruchi GuptaJuly 22, 2015 at 12:40 AM

    Hi

    I ve quick heal total security version 15 installed on my laptop. since renewing my licence in january i’ m getting a prompt to upgrade my anti virus to version 16. i ve downloaded the new version and tried many a times to install it but the installation abruptly stops in between and no error message is displayed. and when i check the version it still shows 15. pls help as to what i can do ?

    Reply
  78. Sayeed AhmadJuly 25, 2015 at 12:47 AM

    Quick Heal Pro 16.00 not install on windows 10 Pro technical preview
    because of Compatibility issues
    so what is the solution??
    Regards
    Sayeed Ahmad

    Reply
  79. Hi. Mr. Rajib,

    Presently I am using QHTS 2014 which was expired 2 months back and I has bought a 3 years upgrade renewal pack online., which i will get only key to upgrade. Is it works on existing or need to buy complete pack of the QH.

    pl reply.

    Reply
  80. SHANKHA BANERJEEAugust 3, 2015 at 12:40 AM

    I have QH 2014 which I updated to 16 but now I update my Windows to 10 then it is not working even I can’t submit a ticket.

    Reply
  81. ANIL CHAVANAugust 3, 2015 at 5:58 PM

    its good to use quick heal . . most of viruses can be removed using quick heal but not all .. for ex. new.exe,photo.exe etc. so improvement is needed, and also quick heal makes computer operating too much slow they should find out solution on this issue

    Reply
  82. I installed windows 10 on my pc, but the up-gradation doesn’t work there..

    Please give installer of Quick Heal v.16.00 for windows 10

    if not available… please give us date and direct link for downloading supported version for windows 10…

    Thanks in Advanced

    Reply
  83. i have license quick heal internet security v15 but after upgrading to windows 10 it has stopped working. i know its not compatible with windows 10 so now what should i do to get my quick heal get working without loosing my license.

    Reply
  84. sagar gautamOctober 11, 2015 at 8:05 PM

    please help me . i am installed window 10 ,quick heal not support on it .so please tell me which version of quick heal support in window 10 . and please add download link

    Reply
  85. sagar singhaNovember 26, 2015 at 8:53 PM

    i have bought a qhts for one user but it is not compatible with windows 10. pls i need ur suggestion for this.. how can i install it on windows 10

    Reply
  86. I bought quick heal pro 2015, but it doesnt run in my windows 10, saying compatibility issue. What i want to ask is, can i download the latest pro version and use the serial provided to me while buying .Please reply in my mail.

    Reply
  87. sagar gautamDecember 31, 2015 at 8:20 PM

    thanks rahul thadani for giving me the link

    Reply
  88. hello sir,

    i am using Quick Heal Total security since 2014, update it monthly, but when i run upgrade file it shows your pack in not supporting this file setup.

    my pack details are

    Quick Heal Total security full
    version 12(SP1)
    Windows 7 32 bits OS

    please guide.

    Reply
  89. My quick heal v16.00 32 bit show me to upgrade after a week I had last upgraded this. Can you please suggest me any solven for this.

    Reply