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Rajib Singha
Quick Heal has released the Software Update for Windows 10 Compatibility
July 24, 2015

Many of our readers might recall that we had spoken of the ‘Windows 10 upgrade’ release and its compatibility with Quick Heal in an earlier blog post. We are glad to inform you that we have released the software update, downloading which will make your Quick Heal copy (v16.00) compatible with Microsoft Windows 10.

Quick Heal has released the Windows 10 Compatibility Update

Probably the most awaited event of the year, the Windows 10 upgrade is just a few days away from being released to users all over the world. So, we have a great news for all Quick Heal users who are planning to get the upgrade.

We have begun rolling out the Quick Heal software update (QHWin10Update). For those who are not aware, QHWin10Update is a software patch that will make Quick Heal v16.00 compatible with Windows 10.

Some important points to be noted:
# QHWin10Update is meant for all active users of:

  • Quick Heal AntiVirus Pro (v16.00)
  • Quick Heal Internet Security (v16.00)
  • Quick Heal Total Security (v16.00)
  • Quick Heal Internet Security Essentials (v16.00)

# Users of older versions of Quick Heal (versions lower than v16.00)
We recommend you to upgrade your Quick Heal to the latest version (v16.00). Doing so will let you receive the QHWin10Update which is necessary for Windows 10 compatibility, as mentioned above. You can upgrade your product to v16.00 for free by visiting http://www.quickheal.co.in/upgrade/

How to apply the QHWin10Update?
A. The update will be applied automatically if your Quick Heal’s Automatic Update setting is turned ON.

B. You can also apply the update manually. You can do this by following any one of the following methods:

  1. Click on the Update Now button on your Quick Heal dashboard.
  2. Go to Help -> About, click on Update Now.
  3. Right click on the Quick Heal icon in the system tray, click on Update Now.
  4. Go to Start -> All Programs -> Quick Heal -> Click on Quick Update.

Note:

  • Users need not uninstall or reinstall their Quick Heal copy for applying the QHWin10Update.
  • After applying the update, it is recommended to restart the PC.
  • For any information about the Windows 10 Upgrade, visit this FAQs page.

How will users know if the update has been installed on their computer or not?
If your Quick Heal Virus Database Date is equal to or greater than 26th July 2015, then it means that the QHWin10Update has been installed on your computer.

If you have any questions about the QHWin10Update, please do share them with us in the comments section below. We will be glad to answer all your queries.

Have something to add to this story? Share it in the comments.

Rajib Singha
About Rajib Singha
Rajib is an IT security news junkie and a security blogger at Quick Heal. He is passionate about promoting cybersecurity awareness, content and digital marketing,...
Articles by Rajib Singha »

393 Comments

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  1. suresh mohan saxenaJuly 24, 2015 at 7:53 PM

    fantist

    Reply
  2. how much is the memory of windows 10

    Reply
  3. dwipendra nath satpathyJuly 24, 2015 at 8:37 PM

    i lode new anti- virus, but donot updet

    Reply
  4. nice , thanks for informing

    Reply
  5. girish paliwalJuly 24, 2015 at 8:57 PM

    how to recover cryptowal 3.0 virus curpted file

    Reply
  6. suresh rajaJuly 24, 2015 at 8:58 PM

    Can you please send the procedure by email. My version is Quick Heal Antivirus Pro 2012

    Reply
  7. ramachandra rao mylavarapuJuly 24, 2015 at 9:17 PM

    I am using OS windows 7 which is genuine one. However I run windows genuine software testing tool it is prompting my OS as not genuine. Now what to do with my proposal to go for windows 10 free upgrade. Pl educate me on this?

    Reply
    • Hi Ramachandra,

      Kindly have your computer inspected by a computer professional to know whether you are running a genuine Windows license or not. Please note that, the Windows 10 upgrade is not meant for licenses that are pirated.

      Regards,

      Regards,

      Reply
  8. subrata dasJuly 24, 2015 at 9:39 PM

    its the best

    Reply
  9. sunny dewanJuly 24, 2015 at 9:57 PM

    please help me to understand … i use Quick heal in windows 8.1 and i add my product key already and its give me 1 year licences but i use it only 1 mount so if i update my windows to windows 10 then the softer will uninstall . so can i add my old product key for my Quick heal licences…? please send me a e-mail very soon

    Reply
  10. KAMLLESH CHAUDHARYJuly 24, 2015 at 10:13 PM

    LOTS OF THANKS , TO INFORM US.

    Reply
  11. Sahab SaranJuly 24, 2015 at 10:22 PM

    Very good support; i appreciate.

    Reply
  12. Sahab SaranJuly 24, 2015 at 10:23 PM

    Good support, which I appreciate.

    Reply
  13. sourav royJuly 24, 2015 at 10:41 PM

    thanks for information.

    Reply
  14. sourav royJuly 24, 2015 at 10:42 PM

    its very nice .

    Reply
  15. WoW !

    All I knew was that QUICKHEAL heals quickly to any and all the Viral infections attacking my PC.

    Here I learn of a new help from QH.

    It will release a ‘software’ that will be compatible to the forthcoming
    WINDOWS 10.

    Trust that the properties of quick healing of QH will remain not only the same but get enhanced for the new operating system of Microsoft.

    Best Wishes to QH.

    Regards

    Reply
  16. Ashok BhardwajJuly 24, 2015 at 11:06 PM

    Very good

    Reply
  17. Abhishek KumarJuly 25, 2015 at 12:02 AM

    As we all know that windows 10 will be available from 29th of july 2015…So We need to upgrade this before Windows 10 or after that ?

    Reply
    • Hi Abhishek,

      We would recommend you to apply the update before you get Windows 10. Since, we have already rolled out the update, please follow the ‘Update Now’ instruction as given in this post.

      Regards,

      Reply
  18. I have updated my Quick Heal but the colour of Quick Heal is Orange instead of Green. thats indicate that it is not up to date… why?????

    Reply
  19. Sir thank you so much for your information .but i already upgrade my quickheal to 16.0 version, so can it will be work with windows 10 or i will have to upgrade it again? pls reply

    Reply
  20. cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooollllooooooooooooooooooooooooooolllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

    Reply
  21. VijaykumarJuly 25, 2015 at 7:53 AM

    Thanks for informing us. Thank you Quick Heal

    Reply
  22. Nishant MishraJuly 25, 2015 at 8:24 AM

    WOW! That’s the reason I am using only Quick Heal since 2 years.
    Quick Heal is the best.
    I am using Quick Heal since the day I bought my computer i.e., 2 years but my computer is working like a new computer. Thanks a lot to Quick heal.

    Reply
  23. Pratik JoshiJuly 25, 2015 at 9:33 AM

    Thank you!

    Reply
  24. santoshkumar shuklaJuly 25, 2015 at 9:36 AM

    thanks for information……….

    Reply
  25. Krishna kitzJuly 25, 2015 at 9:38 AM

    Wow……..

    Nice Information

    Reply
  26. Gulshan KumarJuly 25, 2015 at 9:41 AM

    Thanks for information. Thank you Quick Heal

    Reply
  27. jatin dahiyaJuly 25, 2015 at 9:57 AM

    Thanx guys,i luv ur effort to make your program better……keep going
    Regards..

    Reply
  28. Yashwantrao MoreJuly 25, 2015 at 10:19 AM

    Thanks for the release of Windows 10 compatible QH patch in advance. I thank QH team for this support & wish you good luck for the years to come. That’s the reason I am using only Quick Heal for all my office PC’s & Mobiles since 12 years. Quick Heal is the best.

    Reply
  29. Dear Sir

    Please let us know that should we upgrade window 10 first and then go for update of Quickheal?

    Reply
  30. SUBHENDU KU.OHAPATRAJuly 25, 2015 at 11:07 AM

    Thanks for the release of Windows 10 compatible QH patch in advance.

    Reply
  31. Thanks..

    Reply
  32. Vinoth JegatheeswaranJuly 25, 2015 at 11:22 AM

    Thanks for your information.

    Quick Heal’s performance is out standing comparing to other anti-virus softwares.

    It helps me from the past 2 years.

    And I believe QH is best for win 10 too…

    Thanks for QH team

    Reply
  33. Ansumay DattaJuly 25, 2015 at 11:42 AM

    Excellent venture & that’s why I’m using Quick Heal Total Security for about 10 yeara.

    Reply
  34. Ansumay DattaJuly 25, 2015 at 11:46 AM

    There’s a typing mistake in the last comment.Please read “for about 10 years”.Thanks a lot.

    Reply
  35. Prasun PurohitJuly 25, 2015 at 12:05 PM

    i am use windows8 64bit original os how can i update it windows10?

    Reply
  36. How to check if quick heal has the win10 upgrade??

    Reply
    • Hi Watson,

      As mentioned in the blog, there are 3 ways for you to carry out this update. If your Quick Heal is updated to the latest version (version 16.00) and your virus database is updated, then your software is ready for the Windows 10 upgrade.

      Regards.

      Reply
  37. Shreyasi sriJuly 25, 2015 at 1:19 PM

    How much internet data is required?

    Reply
    • Hi Shreyasi,

      Internet data required will depend on the size of the update. If you are updating your Quick Heal software after a long time, it will consume a bit more as the update will be larger. If you are just applying the Windows 10 update, the data consumed will be lesser.

      Regards.

      Reply
  38. Manmohan DhingraJuly 25, 2015 at 2:24 PM

    Thanks,For informing the usersof QH. Its a nice job done by your team.

    Reply
  39. Ashok PatilJuly 25, 2015 at 2:39 PM

    I have up graded version of QH16 ,Should I need to upgrade further ?

    Reply
    • Hi Ashok,

      Since you have the latest version, your Quick Heal copy is good for the Windows 10 update. Simply update your Quick Heal from the dashboard or set automatic update to ON. These steps are highlighted in the blog post.

      Regards.

      Reply
  40. irfan shaikhJuly 25, 2015 at 3:00 PM

    how do we come to know that the update patch has been install, how to check it.

    Reply
  41. Sahil JainJuly 25, 2015 at 3:30 PM

    SGHow can I check whether I have the windows 10 version of quickheal or not?

    Reply
  42. EDAVALATH VENUJuly 25, 2015 at 5:03 PM

    I HAVE INSTALLED QHAVPRO ON MY WINDOWS 8.1 PC. I WANT TO INSTALL WINDOWS 10 ON DUAL BOOT MODE ON THIS PC. THE LATEST INSTALLER IS NOT ABLE TO INSTALL QHAV ON MY PC. HOW THIS PROBLEM CAN BE SOLVED.

    Reply
    • Hi Edavalath,

      Thanks for writing in. Our support team can help you with this:

      1. Kindly submit your query at http://bit.ly/Askus.
      2. You can also contact them at 0-927-22-33-000.
      3. Alternatively, you can chat with our engineers by visiting http://bit.ly/QHSupport.

      Regards.

      Reply
      • Mohit BhanawatJuly 30, 2015 at 12:21 PM

        download the trial version of antivirus,it is compatible with windows 10. I also had the same problem because I had a clean install of windows 10. I downloaded the trial version and then used my product key to activate the product

        Reply
    • EDAVALATH VENUJuly 28, 2015 at 5:49 AM

      DEAR RAHULJI,

      THANK U VERY MUCH FOR YOUR QUICK RESPONSE.

      THE ISSUE IS THAT I OWN WINDOWS 8.1 AND I WILL BE INSTALLING WINDOWS 10 IN DUAL BOOT MODE IN SEPARATE PARTITION.

      FOR THE TIME BEING I WILL SURELY UPDATE TO WINDOWS 10 AND WILL BE RETAINING MY WINDOWS 8.1 INSTALLATION AS IT IS. I WILL START USING WINDOWS 10 WITH MY EXISTING QHAVPRO LICENCE, AS IT CAN BE DONE USING QHAV64.EXE /MULTI.

      I HAVE DOWNLOADED WINDOWS 10 PRO [RTM] AS ALSO QHAVPRO LATEST DOWNLOADER. I INSTALLED WIN10 PRO SUCCESSFULLY ON A SEPARATE PARTITION. I TRIED TO INSTAL QHAVPRO ON WIN10 [RTM] BUT IT WAS NOT SET-UP SAYING THIS VERSION OF WINDOWS IS NOT SUPPORTED.

      SO ADVICE ME HOW CAN YOUR LATEST SOFTWARE PATCH FOR WIN10 CAN BE APPLIED SO THAT I CAN INSTAL QHAVPRO ON WIN10 IN A DUAL BOOT / SEPARATE PARTITION / CLEAN INSTAL SCENARIO.

      I AM A LOYAL USER OF QH AV/ QH IS HOLDING THREE LICENCES [TWO WITH ME AND ONE WITH MY WIFE].

      AWITING YOUR RESPONSE.

      WITH REGARDS……..EDAVALATH VENU

      Reply
      • Mohit BhanawatJuly 30, 2015 at 12:23 PM

        download the trial version of antivirus,it is compatible with windows 10. I also had the same problem because I had a clean install of windows 10. I downloaded the trial version and then used my product key to activate the product

        Reply
  43. VISHNUDAS BHAGVATHJuly 25, 2015 at 5:49 PM

    Thanks for your information.

    Reply
  44. aditya deyJuly 25, 2015 at 6:03 PM

    I have a Dell laptop, and original widows 7 home basic. then what should i do to get windows 10.

    Reply
  45. bhanwar siyolJuly 25, 2015 at 6:31 PM

    THNX QUICKHEAL

    Reply
  46. Vinayak SharmaJuly 25, 2015 at 6:56 PM

    The virus database of my Quick Heal TS [Product version 16.00 (9.0.0.6) 32 bit] is 24.07.2015. How do I know if the QHWin10Update is applied or not?

    Reply
  47. Aprameya KesariJuly 25, 2015 at 7:18 PM

    Windows 10 will upgrade for forever or for 1 year ??

    Reply
  48. Manpreet Singh GrewalJuly 25, 2015 at 7:33 PM

    If I upgrade win10 asking cause I am your consumer of Quick Heal 2015 total security, only want to know that when I install’s Win-10 by refusing my win-7 home Premium, Will microsoft update win-10 by the key that company gave me on my Laptop under the Battery.
    It help’s if I need to format and install new copy and where the win. ask to fill the key to update Premium win.. Can say that after filling the written key on my Machine and after the process happen as I ask it makes all win-7 original and give org. files that we have only when we purchase a new machine.In logic to say that after all it gives a great good look as a new Laptop.
    Please tell and after your answer will decide about win 10.That’s all and enough..
    Thanking you for Quick heal 2015 can also say that your antivirus software is Great and Easy to use, Can do our work on Net without any Risk and not to mention…from the day I am using quick heal have not seen any Virus/Trojan type links or any other issues that spoils the system.Very Happy to away from them.Thanks Again by
    Manpreet Singh Grewal.

    Reply
    • Hi Manpreet,

      If you own an original Windows 7 copy and you apply the official Windows 10 upgrade from Microsoft, you will continue to be their original license owner and paying customer. As a result, you will not face any issues in the future as you are getting the OS upgrade from them officially. So you can go ahead and get the Windows 10 upgrade and not worry about it.

      Regards.

      Reply
  49. Vivek YadavJuly 25, 2015 at 8:35 PM

    Suppose if the license has expired then the Update Now feature would be disabled so does that mean I won’t be getting the Software Patch to make my existing Quick Heal V16 compatible to Windows 10.

    Is there any alternative way to get Software Patch and apply it.

    Reply
  50. Col CR JayawantJuly 25, 2015 at 8:48 PM

    Thanks for the information.

    Reply
  51. Hey Rohan..
    I have a Query..
    I am planning to buy a New laptop someday in first week of august with Windows 8.1 preinstalled on it.. So, my question is- If i upgrade to Windows 10 first and after that i install Quickheal 16.0 using the latest installer available on the site..Will It Be Installed without this “QHWin10” Update.. Or it will give any error Message..??
    Please Answer..

    Reply
    • Hi,

      You can go ahead with the plan you have mentioned here. There will be no error message if the installation is done correctly. All new versions of Quick Heal post the release will have this compatibility in-built.

      Regards.

      Reply
  52. ChandrakantJuly 25, 2015 at 9:01 PM

    Sir

    Happy to hear that Quick heal upgrade us available for Win 10, but I would like to know whether it free? How much memory it can occupy, it will slow down the speed, please guide me

    Reply
  53. Tapan DuariJuly 25, 2015 at 9:40 PM

    It is an Excellent venture & that’s why I’m using Quick Heal Total Security for about 07 years

    Reply
  54. Kindly help me how can I get get windows 10 app . I am using quick heal total security which prevent my windows 7 from updating, my windows 7 is genuine.

    Reply
  55. Gautam BajalJuly 25, 2015 at 11:25 PM

    Very Nice@@@@

    Reply
  56. Samarjit SinhaJuly 26, 2015 at 5:42 AM

    Hello.

    Thanks for the information.BTW, I’m not willing to upgrade to Windows 10. I’m still using Windows 8, not even upgraded to 8.1, though Microsoft tried to force me once to upgrade to 8.1. I already disabled Windows Automatic Update & opted for custom update to avoid any forceful attempt form Microsoft to upgrade to Windows 10. When Quick Heal would get updated to be compatible with Windows 10, would I get into any operational problem to use it on Windows 8 ?

    I’m using Quick Heal Internet Security v16.00 on x64 architecture (original os).

    Reply
    • Hi Samarjit,

      No you will not face any issue with your Quick Heal software if you continue using Windows 8. The update is for those who have the new OS and will not affect other users at all.

      Regards.

      Reply
  57. L.C. BishnoiJuly 26, 2015 at 6:24 AM

    Thanks for Information.
    Excellent Software.

    Reply
  58. ADITYA KUMAR GAUTAMJuly 26, 2015 at 10:21 AM

    qh is a gud compleet security

    Reply
  59. ADITYA KUMAR GAUTAMJuly 26, 2015 at 10:22 AM

    ON OK

    Reply
  60. hemant patelJuly 26, 2015 at 10:35 AM

    not update

    Reply
  61. hi
    well i could not under stood that external device like pen drive whatever is blocked by program and could not be saved ? why?
    pl reply.
    Thanking you in advance.
    sunil

    Reply
  62. My auto update is on. How do I know whether it is now compatible with win 10?

    Reply
  63. Please show the comments with the latest on top and not the earlist

    Reply
  64. send me a product licence key of ouick heal antivirus

    Reply
  65. Arghyadeep GhoshJuly 26, 2015 at 1:05 PM

    It is great news.But my quick heal is not updating properly.can you tell me what I have to do.How can I know Quick Heal windows 10 update is applied or not?

    Reply
  66. Ram VermaJuly 26, 2015 at 1:58 PM

    how can i check whether i have the windows 10 version of quickheal or not?

    Reply
  67. partho bhattacharyaJuly 26, 2015 at 3:47 PM

    on 25/07/2015 Quick Heal updated.will there be more updates coming on or before 29/072015???

    Reply
    • Hi Partho,

      If you are asking about the Windows 10 compatibility, then it is done. However, there may be more updates before 29th July as well. These will be regular antivirus database updates.

      Regards.

      Reply
  68. Rakesh PahwaJuly 26, 2015 at 7:13 PM

    I had posted a query in the morning, it has not been posted. I had not violated any norms and there was o reason for moderating it out :-(.
    Query again: I have auto update on. How do I get confirmation that my copy is now Win 10 compatible?

    Reply
  69. Thanks for the release of the quick heal win10 update. How would I know whether the quick heal update has been installed?

    Reply
  70. Great news must get it

    Reply
  71. Sudhakar PandagreJuly 27, 2015 at 11:08 AM

    Needs more security updations.

    Reply
  72. vishav pratap chauhanJuly 27, 2015 at 11:13 AM

    very good for every os

    Reply
  73. hello sir hw can iupdate win 10 m alredy using latest version of quick heal

    Reply
  74. kishore nagdaJuly 27, 2015 at 2:38 PM

    I AM UNABLE TO FIND UPDATE FILE TO DOWNLOAD?

    Reply
    • Hi Kishore,

      The steps to update your Quick Heal software are mentioned in the blog post. You just need to update your virus database of your Quick Heal product from the dashboard itself.

      Regards.

      Reply
  75. Manas Kumar MandalJuly 27, 2015 at 3:18 PM

    I have already update ver. 16. Will i do somthing?

    Reply
  76. mayank dhanukaJuly 27, 2015 at 5:52 PM

    Sir I have tried many times to upgrade to v16.00 but it fails to update. So please tell me what to do?

    Reply
  77. DHAIRYA KAPASIJuly 27, 2015 at 7:23 PM

    hi dhairya here
    would this surport windows 10 ye so how mail me all thing and do i need to download something yes so whT I NEED IN DEATAIL
    THANK YOU WARM REGARDS *-*

    Reply
  78. Ansumay DattaJuly 27, 2015 at 7:50 PM

    Thanks a lot for your information.

    Reply
  79. CHANDRIL LAHIRIJuly 27, 2015 at 7:54 PM

    Dear Sir,

    I am presently running Quick Heal Total Security 16.00 (9.0.0.9). The process which you have mentioned above is the database update, not the UPGRADE (I think)

    Also I don’t find any link to make Quick Heal compatible with Windows 10, with the upgrade which you have released. (I WANT A FRESH INSTALLER OF IT,NOT AUTOMATIC UPGRADE) I contact to Quick Heal Live Support and ironically (I don’t know why) the spokes peson says that AFTER THE OFFICIAL RELEASE OF WINDOWS 10, UPGRADE LINK WILL AVAILABLE ! I become confused ! Please give the exact upgrade link. And tell me the exact size of it for 64 bit QHTS

    Also I have a query.

    The present firmware version of QHTS is 16.00 (9.0.0.24)

    Will the UPGRADE file will turn the 16.00(9.0.0.9) to 16.00 (9.0.0.24) ? Please solve my queries. I am in a bit confusion. Thanks.

    Reply
    • Hi Chanril,

      Thanks for writing in. Here are some quick pointers that can help answer your queries:

      1. In this post, we have informed our readers about a Software Update, applying/installing which, will make Quick Heal v16.00 compatible to Windows 10 (which will be released on 29th July)

      2. Users who are using older versions of Quick Heal (lower than v16.00) will have to upgrade to v16.00. Because the Software Update is only meant for v16.00.

      Now, since you are already using Quick Heal Total Security (v16.00), you don’t have to upgrade anything. All you have to do is to ensure that your Quick Heal’s Automatic Update setting is turned ON. However, if you are not sure about this, you can manually update it also. Please follow the Update Now instructions listed in this post.

      Regards,

      Reply
  80. sudhir aggarwalJuly 27, 2015 at 7:57 PM

    I HAVE WIN7 HOME PREIMUM PLEASE SUGGEST ME THAT I GO FOR WIN 10 OR STAY ON WIN 7 PLEASE SUGGET

    Reply
  81. Rajiv SainiJuly 27, 2015 at 8:22 PM

    Hello Mr.Rajib quickheal is still not compatible with win10 and when I asked your customer support they just giving me excuses that it will become compatible when the full version launched on 29th.

    Reply
    • Hi Rajiv,

      Our team has given you the right information. Please install Windows 10 when it comes out tomorrow. You can rest assured that your Quick Heal will run smoothly without any problems.

      Regards,

      Reply
  82. biswarup sahaJuly 27, 2015 at 8:43 PM

    How I INSTALL windows 10?????

    Reply
  83. i am using quick heal and has a license of 1 year but i have used it for two months and now it is showing that your license had been expire . what to do

    Reply
  84. Hi Mr Rashib,

    In case of automatic update, will the system accomplish the requisite task automatically at back-end level?
    If so, whether there remains any need to Restart the PC if this automatic updation happens to be carried out while the PC is on!

    Reply
  85. it is nice but not updating

    Reply
  86. NITIRAJ SENGARJuly 28, 2015 at 7:32 AM

    very good for every os

    Reply
  87. i am very happy with qhl total security,but i don’t know how to use boot scan in windows8.1….

    Reply
  88. I am an user of QHTS since last 5years and the protection, the reliability and automatic
    update is so smooth you can not even dream about any problem in the system. Hats off to
    the entire Quickheal team.

    Reply
  89. very good win10 in os

    Reply
  90. pankaj khatriJuly 28, 2015 at 10:20 AM

    very good I love quick heal and thanks for this good news because I already reserved my copy of window 10

    Reply
  91. Vicky SharmaJuly 28, 2015 at 11:23 AM

    can i update my window 7 ultimate to windows 10 on PC???

    Reply
  92. Manish ParekhJuly 28, 2015 at 11:35 AM

    If we upgrade qh for windows 10 but do not upgrade to windows 10, will if work with the existing systems i.e windows 7

    Reply
  93. sunny kumar ranaJuly 28, 2015 at 12:39 PM

    update kayse kare pata nahi chal raha hai

    Reply
    • Hi Sunny,

      Please read the Update Now instructions in this post – blogs.quickheal.com/quick-heal-has-released-the-software-update-for-windows-10-compatibility/

      Regards,

      Reply
  94. KUMARI MANNUJuly 28, 2015 at 1:06 PM

    PLEASE DOWNLOADING NOW.THANKS

    Reply
  95. nitish kumarJuly 28, 2015 at 1:41 PM

    ypeeee i reserve windows 10

    Reply
  96. himani pachchigarJuly 28, 2015 at 4:55 PM

    i have windows 7. how to do update windows 10?

    Reply
  97. kamalesh sarkarJuly 28, 2015 at 5:14 PM

    I alose use quickheal. but some problem thear???????

    Reply
  98. I am using windows 7 as of now. My laptop has Intel(R) Core i3 processor, 4 GB RAM and 500 GB ROM. Will my system perform good with win 10 upgrade or will I have to switch my laptop to the latest version.
    What will be major changes in my laptop in terms of memory

    Reply
  99. How will i know that my Quick Anti virus pro is updated for Windows 10 Compatibility.

    Reply
    • Hi Aman,

      If your software is updated to the latest date, then it is compatible with Windows 10 as the compatibility patch has been released by us already.

      Regards.

      Reply
  100. Prabhakar NaikJuly 30, 2015 at 5:24 AM

    Dear Sir
    I am using QH total security for last 12 years and currently updated everyday to 16.00 , 64 bit 29 July 2015. I am at Chicago and would return in end Nov 2015. Will there be any problem if I download QH patch for win 10 now from here?

    Pl confirm do I have to upgrade even now though I have current date as 29 July 2015?

    Thanks I also have prabhakar_naik@yahoo.com address

    Prabhakar Naik
    91 9764531310

    Reply
    • Hi Prabhakar,

      Your Quick Heal patch for Windows 10 is already installed on your machine since it is updated. You need not worry about any complications here.

      Regards.

      Reply
  101. Amlan MohapatraJuly 30, 2015 at 11:45 AM

    Hi Rajib,

    My Windows 10 update has failed multiple times. Should I have to switch off Quick Heal protection for successful update?

    Thanks

    Reply
    • Hi Amlan,

      Ideally, you should not have to switch off Quick Heal to install Windows 10. Can you contact our support team in one of the following ways so that they can help you with this:

      1. Kindly submit your query at http://bit.ly/Askus
      2. You can also contact them at 0-927-22-33-000
      3. Alternatively, you can chat with our engineers by visiting http://bit.ly/QHSupport

      Regards.

      Reply
  102. Hi, I am using window 7 32 Bit, & I have Quick Heal in my laptop, After that I am facing viral problem in my laptop from Last couple of days. Please tell me what should I do? Should I update it again?

    Reply
  103. p.sai.anirudhJuly 30, 2015 at 5:22 PM

    how will i know whether i can download win10 or not?

    Reply
  104. i have purchase new antivirus quick heal cd dated 24/07/2015 it has install quick heal antivirus the error is protection is out of date but it’s not working pleas solve my quirey.

    contact no:-9643132441

    Reply
  105. S RamakrishnanJuly 31, 2015 at 3:29 AM

    As u have mentioned that u have released update for windows 10 for ur product QH Internet Security Essential 2014 where as it is not yet released. what is to be done by me confirm per return

    Reply
  106. Hi Arghyadeep,

    Thanks for writing in. Our support team can help you with this:

    1. Kindly submit your query at http://bit.ly/Askus
    2. You can also contact them at 0-927-22-33-000
    3. Alternatively, you can chat with our engineers by visiting http://bit.ly/QHSupport

    Regards.

    Reply
  107. nilesh chavanJuly 31, 2015 at 12:12 PM

    my quickheal total security is up to date till 30 july but it isn’t starting for scanning what do I do??
    windows defender is always on when I turned them off still quickheal window dont open…

    Reply
  108. James MavunkalJuly 31, 2015 at 12:33 PM

    The site, http://www.quickheal.co.in/upgrade/ doesnot offer updrade for
    Quick Heal Internet Security Essentials. Upgrade is offered for other
    Quick Heal product grades.

    Reply
  109. James MavunkalJuly 31, 2015 at 12:48 PM

    I am using Quick Heal Internet Security Essentials (v15.00) and I want to
    upgrade it to v16.00. The site offers upgrade for 1) Quick Heal Anti Virus
    Pro, 2) Quick Heal Internet Security, 3) Quick Heal Total Security and
    4) Quick Heal Anti Virus for Server. Out of these, which one shall I select
    for upgrade?

    Reply
  110. clementeckJuly 31, 2015 at 4:19 PM

    my anti virus failed to update AND ALL THE NECCESARY SETTINGS HAS BEEN DONE. the antivirus was installed and registered two weeks ago using the E-mail sent to you. kindly assist please.a

    Reply
  111. Avik ChatterjeeJuly 31, 2015 at 5:09 PM

    I have quick heal 2015 for windows 7 & 8.Its validity till 1 july 2016.If I update my windows then what will happen?i can use my old quick heal or need to buy new one ?

    Reply
    • Hi Avik,

      The validity period will not change if you update your Windows OS. Your license will still be valid upto the date for which you have bought the license.

      Regards.

      Reply
  112. Prabhakar NaikJuly 31, 2015 at 5:56 PM

    Dear sir

    Two times update of windows 10 hanged at 86% while configuration on HP laptop ENVY m6 having windows8.1 official and still got black screen with disconnection from network. Could you explain the reasons and how do we download update with success?

    Warm Regards
    Prabhakar

    Reply
  113. SUBHAM KUMARJuly 31, 2015 at 8:17 PM

    Hi Mr Rajib,I want to know that if i do not update the quick heal daily updates for a long time, will it decrease the security level of my computer.I am currently using QUICK HEAL INTERNET SECURITY for my PC.Suggest me anything better then this from Quick Heal.Thank you….

    Reply
  114. rohit ageJuly 31, 2015 at 9:06 PM

    i am using windows 10.
    and i am trying to install quick heal total security but i am getting error i.e. this application is supporting.
    please help me

    Reply
  115. PAVAN KUMARJuly 31, 2015 at 9:40 PM

    My QH virus database is 30 July 2015. It means that its got win 10 compatibility right?

    Reply
  116. rajan giriAugust 1, 2015 at 9:38 AM

    how can i update window 10 in my computer

    Reply
  117. Joseph PintoAugust 1, 2015 at 10:00 AM

    I have been using QuickHeal for quite some time now and I find it better than any other anti-virus softwares available in the market. Thank you QuickHeal for your fantastic service. I also get updates everyday.

    Reply
  118. Subijoy GhoshAugust 1, 2015 at 10:13 AM

    QHVersion 16.00 is working great with Windows 10, nice work by QH team.

    Reply
  119. chandrakantAugust 1, 2015 at 10:27 AM

    when shortcut virus hide all the files in usb drive,,,,,,,,,,,,,,, then how to recover them

    Reply
  120. Shailender RaghavAugust 1, 2015 at 10:30 AM

    Dear Sir,

    I have try last five days updated my quick heal software.

    but this is not update.

    Please help me in this regards,

    Shailender Raghav

    Reply
  121. dipajan sahaAugust 1, 2015 at 2:50 PM

    can it be install in windows 8.1, 32 bit machine?

    Reply
  122. i am having WINDOWS 7.Is it possible to update to WINDOWS 10 ?

    Reply
  123. Win 10 upgrade icon is not showing in my taskbar. What to do ??????

    Reply
    • Hi Rounak,

      The upgrade icon will only appear if you are applicable for the free upgrade. That means your machine needs to be running a valid version of Windows 7 or Windows 8/8.1.

      Regards.

      Reply
  124. SUJOY CHAKRABORTYAugust 1, 2015 at 6:02 PM

    How can I get the Quick Heal Software Update for Windows 10 Compatibility
    Will it take more space ? bcoz I have 1 TB HDD & 16 GB of RAM

    Reply
    • Hi Sujoy,

      You simply need to ensure that your virus database is updated to the latest version available. You can do this by opening your Quick Heal dashboard and clicking on UPDATE. The amount of space needed for this is very less.

      Regards.

      Reply
  125. How to upgrade Window 10 from Window 7 Ultimate ?

    Reply
  126. Ajay kumarAugust 1, 2015 at 9:44 PM

    i installed windows 10 pro from a usb drive so i don’t have the quickheal to update is there a QHWin10Update software patch to download and apply manually

    Reply
  127. Hi,

    I have updated my windows to windows 10 , and while installing Quickheal total setup software its not being installed , It shows an error that says “This app cant run on this version of Windows.”
    where as i am trying to install latest updated setup from your official site and with same same 64 bit configuration as of my windows .

    Please help me for the same as soon as possible

    Reply
  128. Quickheal internet security update could not be done from 27/07/15. It is showing ‘virus protection turned off’. the same could not be turned on. Update is aborted showing ‘update definition file corrupt’. What should I do?

    Reply
  129. Nice
    Thanks for information

    Reply
  130. Vivek ToshniwalAugust 2, 2015 at 9:45 AM

    I am using window 8.1 i want to about window price or more information

    Reply
  131. babloo gryllsAugust 2, 2015 at 10:01 AM

    hi actually i have windows 8.1 pro so i wanna upgrade to windows 10 can i do this

    Reply
  132. Sir, How do I know my product key, I’ve lost my kit. Also if I upgrade my laptop from windows 8.1 to windows 10, will I reinstall Quick Heal again, or it’s just upgrades???

    Reply
  133. PARSHURAM DASAugust 2, 2015 at 5:48 PM

    very nice

    Reply
  134. Siddharth VarmaAugust 2, 2015 at 8:08 PM

    I was using internet security essentials 2014 v15.00 which had an updated antivirus database on 01st August 2015. My licence is valid upto 23rd December 2015. However, When I upgraded to windows 10, I was unable to turn on or update it. When I visited the site, they said I have to upgrade to v16.00 and turn ON automatic updates which will make it compatible with windows 10. I am downloading the v16 update now. Will I have to uninstall this version? because I am unable to update or even turn on the option to update in the UI. I’m still downloading the v16 upgrade at this moment, but my v15 is completely useless right now. What should I do?

    Reply
  135. if the automatic update is on and the quick dashboard is showing system is secure and no action required but it is shwing notification of updating quick heal for windows 10 compatible in the news section than what i have to do??

    Reply
    • Hi Abhishek,

      The notification in the News Center is for all users. If your individual product is updated, then you do not need to do anything else for Windows 10 compatibility.

      Regards.

      Reply
  136. how to remove “steam(32)” virus .,.,., its make my computer very slow [10-13 FPS]

    Reply
  137. I have the virus data base 31 july 2015 but the version is still 14.00(7.0.0.2)

    Is that compatible? How can i get the version 16.00.

    Reply
  138. I cannot see my quick heal shortcut in my desktop

    Reply
  139. Gaurav kumar jalanAugust 3, 2015 at 4:38 PM

    Hi Rajib thanks for the information but there is bug.After the latest release chrome doesn’t work with sand box.When I enable sand box chrome shows blank page and after disable it works fine.I contacted to google for the issue they replied that it is something which is not from their side and tell to contact software provider.Your technical team could not fix the problem while I asked them about this.

    Reply
    • Hi Gaurav,

      Can you provide us with the ticket number and details of who you spoke with from our technical team. We will try to get back with you as soon as possible with a solution.

      Regards.

      Reply
  140. Gaurav kumar jalanAugust 3, 2015 at 7:06 PM

    Hi Rahul…my name is Gaurav kumar jalan and i am using Quick heal total security 2015.In my previous comment i report bug in latest update that browser sandbox in not working with chrome now and you people inspite of giving help,deleted my previous comment from forum.Shame on you people don’t want to let everybody know about your bug

    Reply
    • Hi Gaurav,

      Kindly note that your previous comment was not deleted. We have replied to that a short while ago. Comments posted do not go live right away as there is a moderation process that is followed by us. Please share details about your bug and we will be happy to look into it right away.

      Regards.

      Reply
  141. faiz siddiquiAugust 3, 2015 at 7:27 PM

    its taking too much time

    Reply
    • Hi Faiz,

      The speed of the update depends on the Internet speed and configuration of the machine. So we recommend that you wait patiently for the update to finish.

      Regards.

      Reply
  142. I have window 8 but iam not satisfied with window bcoz it is not running well since one yr .so please help me with ur technical advise .window 8 gave very bad experience .I got fatup please help me.

    Reply
  143. anand kumarAugust 4, 2015 at 4:53 AM

    i cant update my total security since 3 days

    Reply
  144. I updated quickheal update than i updated to windows 10 64 bit. After updating to windows 10, quickheal is not working. What to do

    Reply
  145. Sarthak SawhneyAugust 4, 2015 at 8:00 AM

    Dear Sir,

    I installed quickheal just a month ago and now i want to fresh install windows 10 from a usb. Will my quickheal work after i reinstall??

    Reply
  146. WHEN QHWin10Update WILL RELEASED
    OR WHERE WE DOWNLOAD THIS UPDATE

    Reply
    • Hi Devinder,

      As mentioned in the blog post, this update has already been released. You need to open the dashboard of your Quick Heal product and click on UPDATE.

      Regards.

      Reply
  147. AMAR KUMAR PRATIHARIAugust 4, 2015 at 12:31 PM

    I AM USING LAPTOP WINDOW 7 I AM TRYING TO UPDATE BUT QUICKHEAL IS NOT UPDATE CAN U HELP ME PLEASE

    Reply
  148. I had installed windows 10 and after that I bought Quick Heal AntiVirus Pro Today and did setup but a message appears this app is not compatible with Windows 10 and I had to revert to Windows 8.1

    Reply
  149. quick heal is not working in windows 10 please tell me how install it??????????

    Reply
  150. I am not able to install my old quick heal pro 2015 cd in windows 10 so how can I update it

    Reply
  151. I HAVE A QUICKHEAL INTERNET SECURITY AND HAVE ALSO VALID PRODUCT KEY. DURING UPGRADATION OF WINDOW 10 , THE SAID ANTIVIRUS HAS BEEN DEACTIVATED. BY MISTAKE I UNINSTALLED IT. NOW IT IS NOT INSTALLING IN THE SAME LAPTOP. IS IT POSSIBLE NOW TO GET IT?

    Reply
  152. Akash SachdevAugust 13, 2015 at 10:07 PM

    i have recently updates my laptop manually
    so it was formatted
    now i am unable to re install quick heal software (v 16)
    how to install it now

    Reply
  153. unable to install quick heal internet security premium on win 10.
    I have the installation CD, but after clicking the install button, nothing is happening.
    please help!

    Reply
  154. I have windows 10 OS.I buyed a new Quick heal AV which packed on june’15 and version is 16.0.But when I tried to installed the app then a message appeared in right bottom corner.
    The message is,”This app can’t run on this PC’Quick heal AV 16.0 does not work on this version of windows.'”
    How can I fix this problem???
    Please help…

    Reply
  155. my quick heal internet security s automatic update is turned off and I am not able to turn it on . please help

    Reply
  156. Daylon DcruzAugust 23, 2015 at 9:56 AM

    Hi,

    Windows is not allowing to load QHv16.0 so how do i update?

    Reply
  157. hi, i have upgraded to windows 10 from windows 7 23 days back and my quick heal total security 2015 version 16.00(9.0.0.6)64-bit pc tuner defragmenter which usually runs on boot is not working since the time i have upgraded to windows 10..my virus database shows is of 22nd august 2015..please suggest fix..thanx.

    Reply
  158. Hello, I want to install Quick Heal v16.0 on my windows 10 but am unable to do it. So should i install the patch earlier or what?

    Reply
  159. sir QH of windows 8 can run in windows 8.1 without trouble

    Reply
  160. hi, I just bought quick heal total security v16.00. and installed windows 10 on my pc.
    when I insert the quick heal v16.00 dvd, and tried to install it it says it does not support windows 10 os. so, please tell me how to get QHWIN10 update. and how should I install it, as you know I have not installed quick heal in my pc.

    Reply
  161. Sir my quickheal antivirus pro cd v16.00 is not installing on my windows 10 upgraded pc which i upgraded 20 days before.Every time when i tried to install it it show a notification of
    ‘Your app doesn’t work with Windows 10
    The app you’re trying to use was blocked from opening because it might damage your PC or result in loss of data. This is because some apps that worked with a previous version of Windows might not work in the same way with Windows 10.

    Go to the support website for the app developer and check whether a new or updated version of this app is available for Windows 10.’
    so please help me how to install antivirus

    Reply
  162. How can i install quick heal total security in windows 10?

    Reply
  163. how can I download quick heal is essential software which is compatible with windows 10??! I have bought software which is compatible with windows 8..and now I by mistakenly reset my pc and lost that software now I cant even install because of new windows 10 I updated. what should I do now do reply me ….

    Reply
  164. It is not letting me to install QuickHeal Pro 2014 on Windows 10

    Reply
  165. As per the comments i uninstalled my quick heal which i was using on windows 8.1 and try to reinstall through CD. Installation do not support in windows 10. My Quick heal internet security essentials copy is 2014 and still it is under licence. I even tried downloading the free upgrade and installed it and tried to add this product key but this product is not working

    Reply
  166. Sir,i have already upgraded to windows 10.the quick heal total security 2014 I had installed got automatically removed..now I cannot install it from cd.what can I do now?

    Reply
  167. Hello Rajib.. I searched for QH Internet Security Essentials in my nearby stores.. Due to unavailability, i ended up purchasing QH ISE 2014.. Now i’m unable to install it in my Win 10.. Please help me

    Reply
  168. i hv windows10 in my pc but quick heal pro not wrking in my pc (quick heal antivirus 16.0 don’t work in this version on wind10) this msg come on installation process.so plz guide and support.
    regards

    Reply
  169. i recently purchased a quick heal antivirus pro. While installing it tells me its not compatible with windows 10. what am i supposed to do now?

    Reply
  170. I hav purchased a a cd of quickheal and hav windows 10 installed in my laptop and now quick heal is showing compatiblity erorr… how to install it?

    Reply
  171. pepple kingsleySeptember 26, 2015 at 7:48 AM

    i bought quick heal internet security and it say older version. can updating it make it a current or newer version?

    Reply
  172. Dr RC VermaOctober 6, 2015 at 11:06 AM

    I have QH Antivirus Pro 3 years licence please tell me how to install in windows 10

    Reply
  173. In windows10 quick heal not installed.

    Reply
  174. purshed quickheal antivirus pro for windows 8 and how to install in windows 10

    Reply
  175. i have purchased quick heal total security but not getting installed on windows 10 ?? can you please guide how to install it ..i have tried it in compatibility mode yet no joy ?? please guide ..

    Reply
  176. I have purchased quickheal total security 16.0 but in windows 10 msg. is displaying the its not compatible for windows 10 . What should i do now????

    Reply
  177. I have a quick heal total security 2015 but i am unable to install it then how shall i update it please reply on email and here as well

    Reply
  178. Rishabh GargNovember 24, 2015 at 7:00 PM

    Hi.
    I have Quick Heal Total security 2014 version, I already installed this on my sony laptop with win 8.1 home single language edition but when upgrade my laptop to win 10 then quick heal antivirus obsolete from the laptop and on trying to install from CD then it not able to install the antivirus, Please help me to install..

    Reply
  179. Shashank BhagwatDecember 1, 2015 at 9:02 PM

    Dear Sir,

    Waiting for Quick Heal 2016. When is the Quick Heal 2016 upgrade about to come?

    Reply
  180. sir im unable to install qhts 2014 on win 10 when i insert qhts cd and click on istall file then it shows notification that this app cant b installed on ur pc so plz told m how to overcome this problem

    Reply
  181. Ayush DhumalDecember 7, 2015 at 10:28 PM

    Hii I recently updated to windows 10. As a result, quick heal has got uninstalled. now I am having Activation key but the dvd of quickheal is not compatible with win 10. when I downloaded quick heal total security for windows 10 it didn’t Asked me for activation key it simply registered me. now when I reinstalled it it says you have already experienced quick heal. Now what should I Do pls tell me………….

    Reply
  182. Hi,

    Where can i download QHWin10Update ?

    Reply
  183. i just installed quick heal total security on windows 10 and started facing this error
    ‘DNS PROBE FINISHED NXDOMAIN’. i tried all methods like changing dns server address, reflushing it but no avail, till i had to uninstall it and net connection is working fine now. I have already purchased a key couldnt even register it!

    Reply
  184. Kamlesh MehtaDecember 31, 2015 at 12:02 PM

    My laptop was updated by windows 10 November update. Quickheal total security which was working fine is now stopped.. It says to reinstall it. Any suggesition to start without going for reinstallation?

    Reply
  185. I had installed quick heal internet security version 16 on windows 7. Then I have updated to windows 10. But for some reason I have to reset my laptop. Now I am not able to reinstall quick heal. Now what to do?

    Reply
  186. Samira JabeenJanuary 8, 2016 at 5:47 PM

    I bought the Quick Heal Total Security and had already installed it on my pc which was windows 8 or 8.1 (I’m not entirely sure) at that time. It had only been a few weeks when I updated my pc to windows 10 and now, it’s saying that my Quick Heal 16.0 is not compatible with windows 10 when you clearly stated in a previous post that v16.0 and above will be compatible with windows 10. I tried re-installing it but ended up with the same results. What should I do?

    Reply
  187. My Internet connection stops working after installing quick heal antivirus pro 16.0 on my windows 10 operating system. I have uninstalled and re-installed it over n over but the issue still won’t stop. Pls what can I do to solve this problem?

    Reply
  188. I have purchased quickheal total security 16.0 but in windows 10 msg. is displaying the its not compatible for windows 10 . What should i do now????

    Reply
  189. adil ansariMarch 19, 2016 at 4:39 AM

    i want to install a purchased version of quick heal antivirus pro in windows 10. please guide me.

    Reply
  190. Rohit BatraMarch 28, 2016 at 10:16 AM

    how to install Qhts win 10

    Reply
  191. sreenivasApril 1, 2016 at 7:07 PM

    Actually I asked for new total security for my laptop by online shop and the online shop sent me upgrade gold pack of 36 months.
    How can i use this?

    Reply
  192. I am trying regularly to update my QUICK HEAL ANTIVIRUS PRO v16.00 32 bit,but whenever the updating window opens……AFTER PROCESS OF EXTRACTION OF FILES…it suddenly STOPS..AND READS “UPDATE DEFINITION FILE CORRUPT” and no other option provided except finish and cancel the process….

    PLEASE HELPPPPPP!!!!!!!!!!!

    Reply
  193. UTTAM RUDRA PAULApril 23, 2016 at 5:56 PM

    After upgrading to windows 10,my Quick Heal Total Security removed from pc automatically as it not supported in windows 10.can any one help.

    Reply
  194. Neelesh DixitMay 21, 2016 at 1:55 PM

    I have just installed Windows 10 on one of my office PCs and it wiped out the Quick Heat Software stating that Windows Defender does not allow use of such software. What needs to be done in such case?

    Reply
  195. what to do if I have an quick heal v16 CD for 2 computers

    Reply
    • Rajib Singha Rajib SinghaMay 26, 2016 at 2:17 PM

      Hi Nikhil,

      If the license is for 2-users, then you can install it in both the computers. And if it is a 1-user license product, then it can be used on only one computer. For more information, please visit http://bit.ly/QHChat to chat with us online. You can also raise a ticket at http://bit.ly/Askus and we will get back to you at the earliest.

      Regards,

      Reply
  196. hi ! ive quick heal total security genuine. i installed update files and updated my another laptop with the antivirus ver 16.00. but recently i updated it to v 17.00, now m downloading the monthly/weekly update file & trying to run the same on my laptop, but it doesnt work. it says definition files not found. kindly tell me what to do as i am unable to update quickheal n cannot connect my laptop to internet so perforce ive to download patch n run it in the computer, hich is not happening. HELP !!!

    Reply
  197. Quick Heal slows down the shutdown and startup of PC/laptops installed with windows 10. If you check the event viewer log you will find the delay is caused by quickheal processes.

    Reply
  198. Naman` MehtaAugust 13, 2016 at 11:28 PM

    Quick Heal licensed version is slowing down my computer further booting stucks after folder (specific) is being checked during booting..PLEASE HELP !!!

    Reply
  199. maine quick heal internet security premium liya hai 2PCs/1 year. packed on date : June 2015(Blue colour Box) kya mai usee windows10 me use ker sakta hu ? kyuki box me sirf windows 8 compatible hai bata raha. kya update ho sakta hai ? aur kaise ? help me.

    aur yadi update ho v gaya to phir kya mai wapas yadi windows 7 per use kerna chahu to kya ho sakta hai?

    Reply
  200. Hi, here is my problem:
    I had purchased quickheal total security for 3 years last year and installed activated on a laptop of windows 8.
    I recently got a new laptop of windows 10 pro. But when I try to install quickheal in it it says that ” QuickHeal AntiVirus does not run on this version of windows”.
    I de activated the quickheal in the older laptop.
    What should I do, please provide a solution as soon as possible.
    Thankyou

    Reply
  201. I have bought a package of Quick Heal total security packed on march 2015 but it’s compatible on Windows 8 and mine is Windows 10 (upgraded in this July). Now there is no any antivirus software is installed on my laptop. How may I install it on my PC though it’s not compatible on my PC ?
    May I use any softwares updates or anything else ?
    please guide me in steps !
    M very tensed.

    Reply
  202. I have a problem. The defragment is set up for next boot but when I restart my system it doesn’t happen and my screen loads up in a laggy way. Please do help as soon as possible.

    Reply
  203. I have already brought the Quick-heal Antivirus Pro product and i previously used McAfee. So now is there a way to install the Quickheal in windows 10 pc?

    Reply
    • Rajib Singha Rajib SinghaNovember 14, 2016 at 7:12 PM

      Hi Maddu,

      Thank you for writing in. Our support engineers would gladly help you with this. Please call us on our toll-free no. 1800-121-7377 or visit http://bit.ly/QHChat to chat with us online. You can also raise a ticket at http://bit.ly/Askus and we will get back to you at the earliest.

      Regards,
      Team Quick Heal

      Reply
  204. Akshay KattaOctober 31, 2016 at 6:37 PM

    Hey hi…im trying to install quick heal pro v16.0 in my windoqs 10 pro but it is not getting installed please help me..

    Reply
  205. Akhil kandunooriNovember 9, 2016 at 8:28 PM

    My quick heal is updated but it’s still orange in colour and showing system is at risk in notification.But when i open it it says system is secure and protected what should i do.

    Reply
  206. I can’t update the quickheal both on my lap and desktop! I have already updated the database to Sept 16 ! pls help me!

    Reply
  207. Shivang SwadiaJanuary 1, 2017 at 2:52 PM

    When i click the button “UPDATE NOW”,downloading starts but after some minutes it says”Download update failed , error:1001″ version is 17.00 and Windows-10(64 bit).

    Reply
    • Rajib Singha Rajib SinghaJanuary 4, 2017 at 8:24 PM

      Hi Shivang,

      Thank you for writing in. Our support engineers would gladly help you with this issue. Please call us on our toll-free no. 1800-121-7377 or visit http://bit.ly/QHChat to chat with us online. You can also raise a ticket at http://bit.ly/Askus and we will get back to you at the earliest.

      Regards,

      Reply
  208. I have Windows 10 but by mistake I have buyed Windows-8 compatible after open the package I saw it what I do now please reply as soon as possible

    Reply
    • Rajib Singha Rajib SinghaJanuary 4, 2017 at 8:23 PM

      Hi Arvind,

      Thank you for writing in. Our support engineers would gladly help you with this issue. Please call us on our toll-free no. 1800-121-7377 or visit http://bit.ly/QHChat to chat with us online. You can also raise a ticket at http://bit.ly/Askus and we will get back to you at the earliest.

      Regards,

      Reply
  209. vikram_jadhav9@yahoo.co.inFebruary 13, 2017 at 9:18 PM

    Laptop showing check virus protection notification. After full scan show threats but no any action. what can do?

    Reply
    • Rajib Singha Rajib SinghaFebruary 14, 2017 at 5:28 PM

      Hi Vikram,

      Thank you for writing in. Our support engineers would gladly help you with this issue. Please call us on our toll-free no. 1800-121-7377 or visit http://bit.ly/QHChat to chat with us online. You can also raise a ticket at http://bit.ly/Askus and we will get back to you at the earliest.

      Regards,

      Reply