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Sanjay Katkar
2 month Bonus for Early Renewal FAQ
June 6, 2012

Our post on renewal benefits received a lot of feedback and a lot of questions. We offer a bonus period of 2 months to users who renew their license before the expiry date. Here is a list of FAQs that provide answers to all the questions we received.

  • Question: If I renew my Quick Heal 3 months in advance will the new subscription duration be added to existing subscription from the date of expiry or will I lose my 3 months subscription?

    Answer: New subscription period is always added from the date of expiry. For instance, if your license is to expire on 1st October 2012 and you renew on 15th June 2012, you will get 1 year and 2 months (bonus) added to 1st October. So your new expiry date will be 1st December 2013.

  • Question: If I apply for a 3 year renewal do I get more than 2 months bonus?

    Answer: Yes. 3 year renewals get a discount structure that allow a user to pay for 2 years only. For instance, if you renew for 3 years you will only pay for a 2 year renewal. Hence you get a bonus period of 1 year. In addition to this, you will receive 2 months bonus if you renew before the expiry date.

  • Question: Is the bonus applicable only if I renew online? Or can I get it if I renew through a vendor also?

    Answer: The renewal bonus is applicable in both cases. You can receive it through online renewal or through a vendor as well.

  • Question: Will I get periodic reminders about my expiry date and renewal from Quick Heal?

    Answer: Yes. You will receive a pop-up message via your registered Quick Heal product on your PC for the renewal and expiry dates. You will also receive reminder emails on the email ID that you have registered with us.

  • Question: Is the bonus period applicable to Quick Heal mobile security as well?

    Answer: Renewal offers are applicable only for the following products – Quick Heal Antivirus Pro, Quick Heal Internet Security and Quick Heal Total Security.

  • Question: Who do I contact to get further details?

    Answer: You can send an email to ‘info@quickheal.com’ for further information. If you have queries on renewal you can send an email to ‘renew@quickheal.co.in’ or visit this page on more renewal FAQs to learn more about the renewal process.

Have something to add to this story? Share it in the comments.

Sanjay Katkar
About Sanjay Katkar
Sanjay Katkar is the Managing Director and Chief Technology Officer of Quick Heal Technologies Limited. He holds a Masters in Computer Science from University of...
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105 Comments

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  1. mayur u kharatJune 6, 2012 at 12:11 PM

    i cant update my quick heal internet security database…..

    Reply
  2. P.BanerjeeJune 6, 2012 at 1:13 PM

    Dear Sirs,
    I hane Quick Heal Internet Security 2012 Premium is installedin my PC.
    Now I want ot know the date of expiry of the product and when I am to renew my product to get two months bonus?
    Thanks.
    Yours
    P.Banerjee

    Reply
    • Hi P. Banerjee,
      You can view the expiry date and validity period of your licensed copy of Quick Heal by accessing the ‘About’ section under ‘Help’ in the upper right hand corner of your Quick Heal Dashboard (screen).
      You are entitled to 2 months bonus only if you renew it before the expiry date.

      Reply
  3. Sagar MishraJune 6, 2012 at 1:16 PM

    hi,

    I have 15 standalone licences and 20 user admin console.

    I want know that when my standalone licenses is expired then I will be able to migrate these users to admin console and how much i have paid for the same.

    Reply
  4. Alpesh ShahJune 6, 2012 at 1:26 PM

    Nice protection from Quick Heal Technologies

    Reply
  5. RABINDRA KUMAR NISHADJune 6, 2012 at 1:27 PM

    i have purchased Quick heal total security 2012 to renew before the expiry. i am using Quick Heal Internet security right now.will the bonus applicable with this Total security 2012 if I renew.

    Reply
  6. BHANWAR HADAJune 6, 2012 at 1:42 PM

    quikheal best antivirus soft.
    thank

    Reply
  7. Jayesh R ShahJune 6, 2012 at 1:46 PM

    I have on several occasions tried to upgrade Quickheal 2012 virsion but it could not be upgraded.Can u help me ?-Jayesh

    Reply
  8. Rajesh RamangireJune 6, 2012 at 1:47 PM

    thank u

    Reply
  9. ajay kumarJune 6, 2012 at 1:48 PM

    i like quick heal

    Reply
  10. ajay kumarJune 6, 2012 at 1:49 PM

    so sweet

    Reply
  11. manoj kumarJune 6, 2012 at 2:10 PM

    the best cliner of computer

    Reply
  12. n.p.singhJune 6, 2012 at 3:44 PM

    quick heal is absolutely best.

    Reply
  13. best one

    Reply
  14. best quick heal

    Reply
  15. sunil kansaraJune 6, 2012 at 4:14 PM

    we have quick heal. purchased in different period for the diff computers. will it be possible to cluster all computer update with in one period.

    Reply
  16. please update my quickheal antivirus

    Reply
  17. best best best world best softwer….thenks …i love u quickheal….& plzzz tell me how to use mobile antivirus….+919712298188…

    Reply
  18. Parveen JainJune 6, 2012 at 4:41 PM

    I am using QH Internet Security valid upto Dec 2012.

    I intend to switch over and renew for TOTAL SECURITY for three years. What will be the price and bonus and other benefits…

    Also please reply me on my e-mail ID…

    Thanks !

    Reply
  19. Taba DodumJune 6, 2012 at 6:06 PM

    Lovely Heal…

    Reply
  20. for the first time I use Quick heal Antivirus effective fast healing Quick thank you heal.

    Reply
  21. roshni jaiswalJune 6, 2012 at 6:18 PM

    GOOD………!

    Reply
  22. Quick heal is Very Very Good Softwer

    Thenk You.

    Reply
  23. A .P. KamathJune 6, 2012 at 7:28 PM

    After Installing quick heal I am not able to install drivers for my laser printer HP 1015. What is the solution ? Can I uninstall quick heal, Install
    the printer driver, then install quick heal again ?

    Reply
  24. Rajkumar GhoshJune 6, 2012 at 10:17 PM

    quikheal best antivirus software.
    I like quikheal thanking you (.)

    Reply
  25. Rajkumar GhoshJune 6, 2012 at 10:21 PM

    Nice protection from Quick Heal Technologies (.)

    Reply
  26. Mr. Dj' aka Darapan...June 7, 2012 at 7:18 AM

    Damn Gud At Wares Using Three Lappy And Three ov Emmm Rocks, No Virus Tnsn at All…

    Loved it Since 4 Yrs @QH…

    Reply
  27. jahangeerJune 7, 2012 at 9:50 AM

    Quick Heal Total Security Very Good Protection for my PC

    Reply
  28. tejeshwarJune 7, 2012 at 10:17 AM

    icant actvate my antivirus

    Reply
  29. Divyesh VirpariaJune 7, 2012 at 10:25 AM

    Hi
    Nice protection from Quick Heal Technologies

    Reply
  30. mona vyasJune 7, 2012 at 12:22 PM

    better service of quick hel technologies.

    Reply
  31. shubhanshJune 7, 2012 at 1:04 PM

    i m using quickheal internet security it is besttt…….
    and i like it too much..

    Reply
  32. dear sir please send me quick hill activation code thankyou

    Reply
  33. YADVENDRA SINGHJune 7, 2012 at 2:00 PM

    to good

    Reply
  34. Aniraj PradhanJune 7, 2012 at 2:41 PM

    Its too Good…!!!!!

    Reply
  35. rama shankar singhalJune 7, 2012 at 2:48 PM

    i am like this , and safe my computer .

    Reply
  36. Q1: I have a Quick Heal Total Security Licence for my DeskTop Compute. Am I also permitted to use it (additionally) for my laptop and a 2nd laptop (my daughter’s)?
    Please advise. Thanks.

    Q2: If I want to renew my QH Licence (for 3 years) and avail of the benefits you offer, does the renewal need to be done within a specified time before expiry OR anytime before expiry?

    Reply
  37. rupesh pathakJune 7, 2012 at 4:58 PM

    quick heal is very good & virus safe software

    Reply
  38. BIJAL JOSHIJune 7, 2012 at 5:07 PM

    hello,
    I have been using QH since 2011. and its a good experience.
    Thanks.

    Reply
  39. Raju ChaudharyJune 7, 2012 at 5:43 PM

    I like so much quick heal because there not big file of system.i like itttttttttttttt…………………

    Reply
  40. Amit MehtaJune 7, 2012 at 6:21 PM

    Can I upgrade internet security with total security by my licence renewal.

    Reply
  41. santanu chatterjeeJune 8, 2012 at 1:13 AM

    quick heal is very good & virus safe software

    Reply
  42. Ravi AngariJune 8, 2012 at 8:20 AM

    Quick heal total security license is expiring today and it is not in my name my hardware engineer had purchased the copies earlier and he had sold the same to me. but right now i want to buy it on my own name. if i pay for 2 years the what will be the cost.

    Please revert

    Reply
  43. Sachin KumarJune 8, 2012 at 11:57 AM

    I m Not able to copy any data in any other drive, can you help…………………………….thanks

    Reply
  44. I cant find my mobile name on quich heal mobile list… My mobile phone model is Samsung Galaxy5 GT-I5503

    Reply
    • Hi Rahul,
      We are constantly working towards adding more mobile models to the Quick Heal list. We shall inform you as soon as this model is added to Quick Heal support.
      Thank you.

      Reply
  45. hi mayur! I am not able to update quick heal, kindly guide me how to update

    Reply
  46. quick heal total security installed, registered but not getting updated. pls give me required guidens for updating-Thanks

    Reply
  47. Amit kumar PanjaJune 8, 2012 at 3:02 PM

    how do i renew my quick heal total security????

    Reply
  48. @tejeshwar @A .P. Kamath @mayur u kharat

    We request you to send an email to support@quickheal.com with your queries. You will receive prompt and effective clarifications. Thank you.

    Reply
  49. @santanu chatterjee @BIJAL JOSHI @rupesh pathak @rama shankar singhal @Aniraj Pradhan @YADVENDRA SINGH @Divyesh Virparia @jahangeer
    Thank you for your continuous support and kind words.

    Reply
  50. @Rajkumar Ghosh @jitendra @jaafar @B. kaha @n.p.singh @ajay kumar @BHANWAR HADA @Alpesh Shah
    Thank you for your support. We are glad to be of service to you.

    Reply
  51. PRIYADARSHI KUMAR SINGHJune 15, 2012 at 1:30 AM

    I like the way Quick Heal renewal services for extended of 1 year more. That means we will get three year at least tension free. But i will request the management that please more stuctured on on line support as it is my 4 years to get the renual of the product. Today again i have renual for more three years. Wishing QUICK HEAL all the very best for the upcomming innovatate services/ideas.

    Reply
  52. hii rahul………..!!!!!!!!
    There is a link below for add ur mobile in ur quick heal…
    http://www.quickheal.com/pc2mobfrm.asp

    U have to submit your mobile info along with ur product key by login on above link
    Ur mobile will be added in u qh…

    Thank U….
    Yours…. friend!!!!!

    Biiiiiiiiii………..!!!!!

    Reply
  53. TapajyotiJune 25, 2012 at 3:43 PM

    i formatted my hard disk now i want to reinstall my quick heal total security 2012 antivirus what should i do now, i have got the serial number.

    Reply
  54. how much is price of total security 3years renewal pack ?

    Reply
  55. Kaushik AcharyaAugust 12, 2012 at 12:51 PM

    Dear Sir,Kindly renew my quickheal internet sequirty so that I can avail 2-months extra offer.

    Reply
  56. Mahesh SonwaneAugust 26, 2012 at 4:47 PM

    Dear sir,
    i have purchased the Sony companies pen drive of 4 & 8 GB with that i got 2 quick-heal total security 4 months free.
    i have activated the the 1 before 4 months and now i am not able to activate the 2nd activation key.
    my cell no is 9403300666

    Reply
  57. sarbeswar beheraOctober 21, 2012 at 1:07 AM

    i like this total security

    Reply
  58. suresh choudharyOctober 26, 2012 at 1:31 PM

    sir, I want to know that I have Quickheal total Security 2012 with Expiry date of 29 june 2013. I want to upgrade it with Quickheal Total Security 2013, for that how much I have to pay. please tell me.
    Thank You

    Reply
  59. please tell me what is the process to get the bonus period, if i purchase it from the Vendor.

    Reply
    • Hi Ashiqur,
      The 3 months that you received last time may have been clubbed with some other scheme. Our policy is to provide 2 months bonus if you renew your license before the expiry date. You can contact your vendor and ask him the renewal process. Also ensure that you get a renewal key and not a fresh product key.
      Regards.

      Reply
  60. Last time I got 3 months bonus, won’t I get the same this time also?

    Reply
  61. quickheal ts renew offer in jan. 2013

    Reply
  62. Manas Pratim BorgohainJanuary 17, 2013 at 9:02 PM

    I have purchased a Quick Heal Total Security 2012 for 3 users regular edition . Now I want to renew for another year through online. How to proceed with and which product key number out of the three product keys will have to apply. Please suggest.

    Reply
  63. Hi, I am in Australia right now, my quick heal license is going to expire in 20 days, want to ask, is it possible to renew online from here but in indian currency?

    Reply
  64. I’ve used single user total security on 2012,in 2013 in i bought 3 user. i want to renew mine. is it possible?

    Reply
  65. Renew update

    Reply
  66. Lokenath MondalMay 8, 2014 at 10:18 PM

    Thanks Quick Heal

    Reply
  67. Tarun AgrawalJune 13, 2014 at 11:01 AM

    How can I renew my product with new product key instead of renewal code?

    Reply
  68. Babara FrenchOctober 19, 2014 at 6:40 PM

    Sunday, October 19, 2014

    I was given a free trial quickheal antivirus malware and it has run out. I was told that it would no longer scan my computer, so I went and bought one year of this program directly from Quick Heal Technologies Private Limited Saturday, Oct, 18 2014 Quick Heal AntiVirus Pro NQHAVD01U12 $30.00 US. Now I am not getting any scanning of my computer. I paid by visa pay pal and I am assuming that you have taken this amount ($34.85 Canadian Dollars) out of my account. What is going on. I would like to know if the quick heal anti virus malware is on my commputer. I have sent several e-mail messages, but it comes back saying that the e-mail address could not be located. Did this several times to make sure I typed the correct address and they still returned unable to locate address. Please respond quickly.

    Thank You

    Mrs. Barbara French

    Reply
    • Hi Mrs. Barbara,

      We are very apologetic about the inconvenience caused. Can we kindly request you to visit this link and submit a ticket there with your details – http://www.quickheal.co.in/submitticket. Our technical support team will get back to you immediately with a solution and rectification for this. Such technical snags happen very rarely and we will get it fixed for you as soon as possible.

      Best regards.

      Reply
  69. I just checked in QH website that they are providing 3 months bonus if we renew within 30.10.2014 Kindly tell me the how to purchase ( Both online And offline) shall i get 3*3= 9 months bonus if i renew with 36 months ?
    pls reply…

    Reply
  70. Mousumi DudumApril 1, 2015 at 7:57 AM

    Dear Sir,
    I have a query. My Quick Heal Antivirus is about to expire in 10 days. I have already sent money and updated in email for its renewal. But till now it is not renewed as the pop-up message appears reminding its expiry date. I would like to know that licence is renewed after the expiry date passes or before the expiry date ? I would be grateful to you if you guide me for this query.

    Reply
  71. Jayanta DasMay 19, 2015 at 11:17 AM

    How can I renew my quick heal antivirus pro with a product key.

    Reply
  72. I have product key but not accept quick heal total securirty . I have not renewal code please help me

    Reply